Customer reviews from sharkninja.com
Ninja - SLUSHi Smart Frozen Drink Maker, 88oz with SlushAssist Technology - Crema
Average customer rating
4.7 out of 5
4.7
(2,122 Reviews)
Open Ratings Snapshot
Rating breakdown 2,122 reviews
5 Stars
1,822
4 Stars
147
3 Stars
52
2 Stars
28
1 Star
73
94%of customers recommend this product. 
(
969 out of 1,033
)
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Customer Reviews for Ninja - SLUSHi Smart Frozen Drink Maker, 88oz with SlushAssist Technology - Crema
Customer Rating
2 out of 5
2
Very Disappointed
on August 29, 2024
Posted by: Betty26
I purchased two, thinking it would run throughout a party; it begins to breakdown if not served immediately. Very temperamental. Tried frozen coffee; so thick it wouldn’t come out, premade cocktails wouldn’t freeze. Very disappointed.
Response from sharkninja.comBy Ninja Kitchen, September 20, 2024
Hello Marcee,

Thank you for taking the time to leave a review.

We're so sorry to hear that you weren't happy with your Ninja SLUSHi, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.

Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
1 out of 5
1
Disappointed
on August 29, 2024
Posted by: Slushie lover
from Toronto
Gender:Male
Unit did not work had to return it. Was very disappointed , bought it for my wife birthday and the machine would not freeze any liquid
Response from sharkninja.comBy Ninja Kitchen, September 20, 2024
Hello Everard,

Thank you for taking the time to leave a review.

We're so sorry to hear that the Ninja SLUSHi wasn’t the right fit for you. We will absolutely share the feedback you’ve provided with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.

Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Great product! Easy to use and also easy to clean.
on August 29, 2024
Posted by: TJ go Vols
I’ve had it for a week now and we all love it. Our kids and our granddaughter can’t get enough slushi.
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Brain freeze!!
on August 29, 2024
Posted by: Robb
Received it about 5 days ago and haven’t stopped using it.. greatest invention ever!!! Makes the best slushy better than ICEE!
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Best Birthday Present Ever
on August 29, 2024
Posted by: JLanglais1970
from Glenville, NY
Gender:Female
Best Birthday Present Ever
So easy to use. Love it
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
"Perfect Slushies: Easy, Fun, and Crowd-Pleasing!"
on August 29, 2024
Posted by: JoeS
from Nashville, TN
Gender:Male
"I absolutely love the Ninja Slushi machine! It's a fantastic value and incredibly easy to use. Whether it's a party for kids or adults, this machine is always a huge hit. For adult beverages, there's a bit of a learning curve to get the ratios just right, but once you do, the results are perfect. The drink consistency is spot-on every time, making it an essential addition to any gathering. Highly recommend!"
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Must have!
on August 29, 2024
Posted by: Tara
from North Dakota
Super quiet machine that's been a huge hit with the family! No need to drive an hour to the nearest town that has slushies to be able to enjoy. Can't wait till it's back in stock to order another one.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3 out of 5
3
Excited but let down
on August 29, 2024
Posted by: Patton
I was so excited about this new product and the ads make it seem so easy and it’s definitely NOT EASY AND IT TAKES A Scientist to figure out the mixture.
Response from sharkninja.comBy SharkNinja, September 19, 2024
Hello,
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your SLUSHi is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
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