Customer reviews from sharkninja.com
Ninja - SLUSHi Smart Frozen Drink Maker, 88oz with SlushAssist Technology - Crema
Average customer rating
4.7
(2,097 Reviews)
Rating breakdown 2,097 reviews
5 Stars
1,799
4 Stars
146
3 Stars
52
2 Stars
27
1 Star
73
94%of customers recommend this product.
(
962 out of
1,025)
Customer Reviews for Ninja - SLUSHi Smart Frozen Drink Maker, 88oz with SlushAssist Technology - Crema
Customer Rating
5
on October 31, 2025
Posted by: Loads of Fun
from Houston
Gender:Female
Made some frozen bellinis and carajillo for family & friends. Loved it! Easy to use and clean
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Problematic
on October 29, 2025
Posted by: ChristinaG
from Cleveland texas
Gender:Female
I originally purchased this almost a year ago and it worked great until about a month ago when motor started to make a burning smell. I returned that unit and received a new one. I have used the new one 2 times and it is not freezing my drinks when I try to make slushy drinks. It is still runny even when I adjust the temperature. I’m frustrated with this product. I’ve had two of them and problems with both.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, November 11, 2025
Hello,
Thank you for taking the time to provide your feedback.
This isn’t our usual standard, and we apologize for how frustrating this must be. We have attached a link to our support page where you can find a step-by-step guide to resolve the issue you are experiencing. Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. If you are unable to visit our website, you can reach out via phone at 1-800-365-0135.
https://support.sharkninja.com/global-search/fs300
Our team is available:
📞 Monday–Friday: 9 a.m. – 9 p.m. ET
📞 Saturday: 9 a.m. – 6 p.m. ET
Kind regards,
Ninja Kitchen
Thank you for taking the time to provide your feedback.
This isn’t our usual standard, and we apologize for how frustrating this must be. We have attached a link to our support page where you can find a step-by-step guide to resolve the issue you are experiencing. Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. If you are unable to visit our website, you can reach out via phone at 1-800-365-0135.
https://support.sharkninja.com/global-search/fs300
Our team is available:
📞 Monday–Friday: 9 a.m. – 9 p.m. ET
📞 Saturday: 9 a.m. – 6 p.m. ET
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love Love Love
on October 28, 2025
Posted by: SFA1
I have been eyeing this for a long time and finally bought it. I am so pleased with this product very easy to use and the insulated cups are not only functual but are so cute! I totally recomend this product.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Works great
on October 26, 2025
Posted by: Rlcobb
So far this has been a big hit and has worked as advertised. I have made some soda slushies and strawberry daiquiris and they came out great!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best thing for many functions
on October 25, 2025
Posted by: BLUE1216
from Texas
Gender:Female
I purchase the slushie machine a few weeks ago and it does not disappoint. We absolutely love it from the adults to the grandchildren.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best Slush Drinks
on October 21, 2025
Posted by: jmdjmd
Gender:Male
I bought the SLUSHI to replace my Margaritaville Slush drink machine. I like my SLUSHI a whole lot more than the Margaritaville because I don't have to deal with the ice and the texture is so much better with the SLUSHI. If you have been sitting on the fence, jump off that fence and bring home the SLUSHI, you wont regret it.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best Birthday Gift!!!
on October 19, 2025
Posted by: Markie928
from Abilene, TX
Gender:Female
Hubby purchased this for my birthday and once I set it up, I have been blending and slushy-ing every weekend! Love it so much. But there are some things that I would like to even improve upon or have better explained. Like, the alcohol to mixture ratio. There are some confusing instructions with that and the prefix instructions.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Slushi doesn't disappoint!
on October 17, 2025
Posted by: Jagsfan001
from Jacksonville, FL
Gender:Female
I've wanted one of these for the longest time. I finally pulled the trigger and WOW! To be honest, I've only used it to make spiked slushes by pouring a couple of Mike's Hard Lemonades in it. The result is fantastic. I will try other recipes soon but from what I've seen so far, this is a winner!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com