Customer Reviews for Ninja - SLUSHi Smart Frozen Drink Maker, 88oz with SlushAssist Technology - Crema
Customer Rating
3
Unreachable places to clean and now growing mold
on October 6, 2024
Posted by: Shawnee91
from Texas
Gender:Female
I wanted to absolutely fall in love with this product, as I do love all things Ninja, BUT....... they fell short. I do love the idea and it does what it says and makes slushes, frappés even frozen margaritas, but where they lost 2 stars for me is the canister. When I go to clean the canister, around the edges is so thin where they glued together, you can't get in it to clean. Your drinks can though. Which is a bad combination. So after using my machine 3x, I have mold growing where I can not clean. Ninja needs to remedy this soon, before people start getting sick if they don't notice the mold. I feel like this product is extremely pricy to have this kind of oversight.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Ninja Kitchen, October 15, 2024
Hello Shawnee,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja SLUSHi. Please reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, we'd be happy to look into this for you.
I purchased the ninja slushie one week ago I am enjoying it so much I use it everyday sometimes twice it is so easy to use so easy to clean and really puts out a great product I've experimented I've made up my own recipes and I follow the recipes in the book what a great invention and very reasonably priced as these Frozen drink machines can be very expensive and I'm not sure any other machine has the technology at this machine has you don't have to use ice which is great I am so much enjoying it if you haven't purchased one by all means do so you won't be sorry and the company's support is excellent
We purchased this a month ago and we LOVE it!! We have made so many slushies. The entire family loves it. My husband wants another one so two can be going at the same time. One for the kids and one for the adults. All your products are amazing.
Me and my family ABSOLUTLEY love this machine. I just wish it was made with a better grade plastic. My fear is it the housing that holds the juice getting cracked or something! But I'll worry about that if it happens, because we LOOOOOOOVE this slushy machine!
Love this appliance. Its so easy to use and clean up is super simple. We have made spiked slushies, regular and iced juices. Can't wait to try the other recipes. Thinking of getting another. This machine ups your party game. Having a couple, being able to have multiple flavors and never running out for your guests. Love ,love ,love this machine!! ❤️
Really fun but I noticed mold buildup in the back lip of the plastic canister making my expensive machine unusable..
No, I would not recommend this to a friend.
Response from sharkninja.comBy Ninja Kitchen, October 15, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja SLUSHi. Please reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, we'd be happy to look into this for you.