Customer reviews from sharkninja.com
Ninja - SLUSHi Smart Frozen Drink Maker, 88oz with SlushAssist Technology - Crema
Average customer rating
4.7
(2,097 Reviews)
Rating breakdown 2,097 reviews
5 Stars
1,799
4 Stars
146
3 Stars
52
2 Stars
27
1 Star
73
94%of customers recommend this product.
(
962 out of
1,025)
Customer Reviews for Ninja - SLUSHi Smart Frozen Drink Maker, 88oz with SlushAssist Technology - Crema
Customer Rating
5
Great machine
on February 27, 2026
Posted by: Jetta
from Fairfield ca
Gender:Female
I have only use the machine once but I must say I love it so far, all my guests were impressed!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best Margaritas
on February 21, 2026
Posted by: Anonymous
from Novi Mi
Gender:Female
The best margaritas ever!!!!!!
I put the tequila in last!!!
I put the tequila in last!!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Get an extended warranty!!!
on February 17, 2026
Posted by: Jaxs512
from Covington, WA
Gender:Female
I was so excited to buy this machine shortly after it came out in the summer of 2024. We loved it. Recently it started leaking a brown substance from the bottom. Unfortunately my warranty is expired & the only choice I have is to trash it - and/or invest in a brand new machine. I am heartbroken. This machine is a bit pricey to only last 18 months. Not sure that I want to spend this kind of money on a replacement or any other Ninja products with such a short lifespan.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Sharkninja, February 20, 2026
Hi Jax,
Thank you for taking the time to share your experience. Feeling excited about a new machine, enjoying it for over a year, and then discovering a brown leak from the bottom, especially once the warranty has expired, can be incredibly disappointing. Investing in a product you loved only to face an issue like this after 18 months is understandably disheartening, and your concerns about longevity and value carry a lot of weight. Feedback like yours is truly important, and it will be passed along to the relevant teams for review.
Kind Regards,
Ninja Kitchen.
Thank you for taking the time to share your experience. Feeling excited about a new machine, enjoying it for over a year, and then discovering a brown leak from the bottom, especially once the warranty has expired, can be incredibly disappointing. Investing in a product you loved only to face an issue like this after 18 months is understandably disheartening, and your concerns about longevity and value carry a lot of weight. Feedback like yours is truly important, and it will be passed along to the relevant teams for review.
Kind Regards,
Ninja Kitchen.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love this machine!!
on February 16, 2026
Posted by: Jay28
Gender:Female
I got this as an early birthday gift and I absolutely love it. There is a little trial and error with certain recipes, but with the recipe book of tips and tricks and multiple online forums it’s easy to overcome.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
LOVE!
on February 15, 2026
Posted by: katiek491
from Florida
Gender:Female
I bought this a few weeks ago and I have loved it. I have made so many different drinks in it and it always comes out yummy. It is easy to set up, find a recipe, make a recipe, serve, and clean. It is easy to pour in a pre-made mix, press two buttons, and have a drink ready while doing minimal work.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
on February 15, 2026
Posted by: Nose
from Texas
Gender:Male
I am loving my Ninja machine!
I hope Ninja had a bigger model coming out soon.
I hope Ninja had a bigger model coming out soon.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Get it!
on February 13, 2026
Posted by: Cooking In Heels
from Philadelphia
Gender:Female
I bought this this month. It was the best purchase I’ve ever made. Ninja has always been top notch. I would recommend this product and any other product from this brand. Looking forward to making all kinds of freeze drinks year round. Thanks Ninja for a fantastic product!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
delicious slushies
on February 13, 2026
Posted by: frankiep
great product easy to use and cleanup is a breeze!
Written by a customer while visiting sharkninja.com