Customer Reviews for Ninja - SLUSHi Smart Frozen Drink Maker, 88oz with SlushAssist Technology - Crema
Customer Rating
3
not very impressed at this point
on November 18, 2024
Posted by: Steve1958
First attempt we did the vodka cranberry slushy. For two In my opinion, it wasn’t very slushy. I mean 30 seconds after you dispensed it. It turned into liquid. Yes we follow the preparation instructions to the letter! Then we tried to make a full batch. But I did not double the alcohol. It would never freeze. The machine ran for 45 minutes not impressed so far.
Response from sharkninja.comBy SharkNinja, November 28, 2024
Hello Steve,
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.
With the high price tag would be nice to let people that can not have sugar this machine will not work on NON SUGAR drinks!!
Response from sharkninja.comBy SharkNinja, November 28, 2024
Hello Elle, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with the Ninja SLUSHi needing sugar to work. We will absolutely share your feedback with the relevant teams for consideration on future products. Kind regards, Ninja Kitchen