Customer reviews from sharkninja.com
Ninja - CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs - Navy
Average customer rating
4.4
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
127
4 Stars
16
3 Stars
7
2 Stars
6
1 Star
15
86%of customers recommend this product.
(
61 out of
71)
Customer Reviews for Ninja - CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs - Navy
Customer Rating
4
Fun to use
on June 11, 2026
Posted by: Angie 17
from WI
Gender:Female
Love the swirl function. I wish the containers were bigger. The pint size is about 2 servings of ice cream. The machine doesn’t really make the ice cream it just turns the prepared rescipe . It struggled to fully mix the bananas in the ice cream and there was a frozen section on the bottom not mixed. My grandkids love making cones. I was a fun purchase but could definitely be improved.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Cheaply build
on June 9, 2026
Posted by: Charis
Leaks and is loud just not greatly made, for that I prince I will not buy it again
Response from sharkninja.comBy SharkNinja, June 10, 2026
Hi Charis,
Thank you for taking the time to leave your review, we really appreciate it. We’re sorry to hear about the leaking and the noise with your Swirl.
That kind of performance isn’t expected, and we can see how that would leave a poor impression. Your feedback on both the build and overall performance really means a lot to us.
We’d love the chance to help with some troubleshooting and see what might be causing the leaking and noise. There may be a few things we can check together to improve how it’s working.
Feel free to reach out to us here:
https://support.sharkninja.com/contact-us
Sincerely,
Shark Home
Thank you for taking the time to leave your review, we really appreciate it. We’re sorry to hear about the leaking and the noise with your Swirl.
That kind of performance isn’t expected, and we can see how that would leave a poor impression. Your feedback on both the build and overall performance really means a lot to us.
We’d love the chance to help with some troubleshooting and see what might be causing the leaking and noise. There may be a few things we can check together to improve how it’s working.
Feel free to reach out to us here:
https://support.sharkninja.com/contact-us
Sincerely,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great product
on June 9, 2026
Posted by: KSY50
from Avella, PA
Gender:Female
We love ice cream and making your own all natural is great! I live being able to control how much sugar (or no sugar) is added.
The only issue is the sound. The machine is very noisy!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Icecream at its best!
on June 4, 2026
Posted by: Freda 55
from Sage California
Gender:Female
I bought this like a month ago and have used it almost every other day, I’ve been making healthy icecream and it’s so easy , I’m talking healthy yogurt that I add my own sweetener in like maple syrup or even monk alluose sweetener to make it low to no sugar but still so delicious! Creamy icecream using healthy ingredients! The machine runs a little loud but what do you expect when it’s grinding down that hard frozen icecream to make it soft!! Only down side is the container is small and serves maybe 4 but that’s why I bought extra containers and now I keep like 5 in the freezer with different flavors . Best way to learn how to use it is watch videos on utube, it’s easy to clean and overall a great appliance! I recommend this if you love icecream that is made your way !
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Overall great
on May 28, 2026
Posted by: Kayla99876
from Wisconsin
Gender:Female
I have had this for about 3 weeks and overall I love it. Still learning how to tweak things so theyre the right texture and learning not to overflow the containers. 2 containers is not enough though, for the price it would be nice to have a few extra since theyre single use for a small family and take time to freeze before being able to use again
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
My favorite!
on May 27, 2026
Posted by: Beverly 55
from Baton Rouge, Louisiana
Gender:Female
This is one of the best purchases I ever made. I have had it for a few months and I make light ice cream almost every day. I have found some good recipes and modified some to fit my own needs. It’s nice to be able to eat ice cream while on a diet and still lose weight. This is simple to use and I love it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love
on May 27, 2026
Posted by: Jaim3
from Indiana
Gender:Female
Love this machine it's so easy to use. It's great to have for ice cream when you want it and how you want it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it!
on May 18, 2026
Posted by: Jana M.
from MA
Gender:Female
Best homemade Ice cream ever. I don’t feel guilty anymore for eating a whole pint as I know exactly what the ingredients are
Written by a customer while visiting sharkninja.com