Customer reviews from sharkninja.com
Ninja - CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs - Navy
Average customer rating
4.4
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
119
4 Stars
16
3 Stars
7
2 Stars
6
1 Star
12
87%of customers recommend this product.
(
58 out of
67)
Customer Reviews for Ninja - CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs - Navy
Customer Rating
5
Icecream at its best!
on June 4, 2026
Posted by: Freda 55
from Sage California
Gender:Female
I bought this like a month ago and have used it almost every other day, I’ve been making healthy icecream and it’s so easy , I’m talking healthy yogurt that I add my own sweetener in like maple syrup or even monk alluose sweetener to make it low to no sugar but still so delicious! Creamy icecream using healthy ingredients! The machine runs a little loud but what do you expect when it’s grinding down that hard frozen icecream to make it soft!! Only down side is the container is small and serves maybe 4 but that’s why I bought extra containers and now I keep like 5 in the freezer with different flavors . Best way to learn how to use it is watch videos on utube, it’s easy to clean and overall a great appliance! I recommend this if you love icecream that is made your way !
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Overall great
on May 28, 2026
Posted by: Kayla99876
from Wisconsin
Gender:Female
I have had this for about 3 weeks and overall I love it. Still learning how to tweak things so theyre the right texture and learning not to overflow the containers. 2 containers is not enough though, for the price it would be nice to have a few extra since theyre single use for a small family and take time to freeze before being able to use again
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
My favorite!
on May 27, 2026
Posted by: Beverly 55
from Baton Rouge, Louisiana
Gender:Female
This is one of the best purchases I ever made. I have had it for a few months and I make light ice cream almost every day. I have found some good recipes and modified some to fit my own needs. It’s nice to be able to eat ice cream while on a diet and still lose weight. This is simple to use and I love it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love
on May 27, 2026
Posted by: Jaim3
from Indiana
Gender:Female
Love this machine it's so easy to use. It's great to have for ice cream when you want it and how you want it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it!
on May 18, 2026
Posted by: Jana M.
from MA
Gender:Female
Best homemade Ice cream ever. I don’t feel guilty anymore for eating a whole pint as I know exactly what the ingredients are
Written by a customer while visiting sharkninja.com
Customer Rating
1
Garbage
on May 17, 2026
Posted by: Barrett
Gender:Male
It never worked reliably and not even a year later with regular maintenance it doesn’t work at all. Will never waste my time or money with another Ninja product if this is the level of quality they find to be acceptable.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, May 19, 2026
Hi Barrett,
Thank you for taking the time to leave a review.
We’re truly sorry to hear that your unit did not work reliably from the start and that it has since stopped working altogether, despite regular maintenance. We understand how frustrating and disappointing this must be, especially given your experience.
We can see that you have contacted us, and we are currently awaiting your response so we can assist you further and work toward a resolution. If needed, you can also reach our support team here:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We’re truly sorry to hear that your unit did not work reliably from the start and that it has since stopped working altogether, despite regular maintenance. We understand how frustrating and disappointing this must be, especially given your experience.
We can see that you have contacted us, and we are currently awaiting your response so we can assist you further and work toward a resolution. If needed, you can also reach our support team here:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
The Best Ice Cream, Sorbet, Soft Serve Appliance
on May 12, 2026
Posted by: CCJoyful
Gender:Female
I absolutely love my Ninja Cream Scoop and Swirl and trying all the different functions. Making your own version of ice creams, protein ice creams, sorbets etc. is worth the purchase and knowing the ingredients you choose. Thanks Ninja, we’re enjoying our homemade ice cream desserts.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it
on May 7, 2026
Posted by: Sylviben99
Gender:Female
I received this as a gift months ago and I absolutely love it. I use it almost everyday. I have tried so many flavors! You have to wait and freeze your ingredients for a certain amount of time to get that nice soft ice cream texture. Best thing I have in the kitchen. I’m so happy i dont have to keep going out and buying store bought ice cream.
Written by a customer while visiting sharkninja.com