Customer reviews from sharkninja.com
Ninja - CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs - Navy
Average customer rating
4.4
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
127
4 Stars
16
3 Stars
7
2 Stars
6
1 Star
15
86%of customers recommend this product.
(
61 out of
71)
Customer Reviews for Ninja - CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs - Navy
Customer Rating
5
AWESOME NEW UPGRADE
on February 25, 2025
Posted by: AMY R
BOUGHT THIS ON DAY OF RELEASE REPLACED THE CREAMI XL THIS DOES WHAT IT SAYS IT DOES FINALLY ABLE TO MAKE ICE CREAM CONES WITH OUT THE USE OF A SCOOPER AND WELL AS SUNDAES ITS AMAZING THANKS NINJA ON ANOTHER GREAT PRODUCT FOR HOME USE P.S I HAVE THE SLUSHI TOO NOW IM COMPLETE
Written by a customer while visiting sharkninja.com
Customer Rating
5
Brilliant Product
on February 25, 2025
Posted by: SCE1
First experience with the Ninja Creami line and I'm tremendously impressed by the quality of the ice cream produced. Have experimented with high protein/low sugar milk, oat milk, heavy cream, half and half as well as Greek yogurt and have had an excellent result with every combination. Love the swirl texture!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
So fun!
on February 21, 2025
Posted by: lese36_8408
[This review was collected as part of a promotion.] Great product. Used it to make a protein style one with a protein shake. Spun up great. The soft serve function is fun. I was a tad messy but I think that is user error and hopefully be cleaner. Only real negative is you should eat it fresh but then the ice cream in the machine is melting. Or risk the clean up and not having the perfect cone. One jar makes 4 cones. Kids loved being able to serve themselves. That machine is a bit large and loud but can’t wait to try more flavors.
Written by a customer while visiting sharkninja.com
Customer Rating
1
on February 21, 2025
Posted by: jess
Sounds like an airplane taking off in your kitchen
Response from sharkninja.comBy SharkNinja, February 26, 2025
Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that you aren't happy with the sound of your Swirl by CREAMi. This is no louder than a normal blender. With this said, it is equipped with dual motors. This allows it to apply downward pressure while it processes the frozen pints to give CREAMi results. In the meantime, we'll absolutely share your feedback with the relevant teams. If you need any assistance, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're sorry to hear that you aren't happy with the sound of your Swirl by CREAMi. This is no louder than a normal blender. With this said, it is equipped with dual motors. This allows it to apply downward pressure while it processes the frozen pints to give CREAMi results. In the meantime, we'll absolutely share your feedback with the relevant teams. If you need any assistance, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Simply Amazing
on February 19, 2025
Posted by: charityb22_1772
[This review was collected as part of a promotion.] Absolutely The Greatest Product I've Ever Had. My Family &I ALL Think This is Amazing. We've Made Several Different Kinds &Flavors of Icecream, Frozen Yogurts, Fruit Whips, Frozen Custards & Concretes. The Options are Limitless!!! Thank You For Letting Use Get a Chance To Test Your Product It's Truly Amazing &The Greatest Thing I've Ever Used In My Kitchen By Far. Clean UP Is a Breeze Even &That's a Major Plus For Me. SUPER Noisy But Worth It!
Written by a customer while visiting sharkninja.com
Customer Rating
5
I’m a Swirl Girl
on February 15, 2025
Posted by: neighboorhoodhopede_244
[This review was collected as part of a promotion.] This machine is my favorite. Not going to lie, it’s kinda noisy but not too loud. Very easy to clean and take care of. There are so many things you can make with this machine but im stuck on the simple sorbet. Love the Swirl!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it!!
on February 13, 2025
Posted by: ellab188_8903
[This review was collected as part of a promotion.] I love the Ninja Creami Swirl. It is perfect to make
any kind of ice cream or frozen treat you would like and turn it into soft serve! I highly recommend to anyone who is an ice cream lover like me! But do be aware, it is a tad noisy:)
any kind of ice cream or frozen treat you would like and turn it into soft serve! I highly recommend to anyone who is an ice cream lover like me! But do be aware, it is a tad noisy:)
Written by a customer while visiting sharkninja.com
Customer Rating
4
Super cool, easy to use, but bulky and loud
on February 12, 2025
Posted by: notfauna_907
[This review was collected as part of a promotion.] Wow! This was my first time using a Ninja Creami and it’s pretty cool. Based on the number of booklets, stickers to remove, etc I was a little intimidated but it all came together quick and was very intuitive.
Recipes - I’ve found my own on social media and also tried one out of the provided recipe book that was yummy! Once you get the base down, it’s very easy to try new things.
Noise - I saw a lot of comments on how noisy the OG Creami was and some said this one was quieter. If that’s the case then yikes since this one was pretty noisy. It’s essentially blending a solid chunk of liquid so it stands to reason it would be loud though.
I carved out a space in my kitchen to keep it permanently but it is a large piece of kitchen equipment and could be annoying if it had to be moved around a lot. Something to think about if you will only use it once or twice a week.
Written by a customer while visiting sharkninja.com