Customer reviews from sharkninja.com
Ninja - CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs - Navy
Average customer rating
4.4
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
127
4 Stars
16
3 Stars
7
2 Stars
6
1 Star
15
86%of customers recommend this product.
(
61 out of
71)
Customer Reviews for Ninja - CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs - Navy
Customer Rating
5
Excellent quality
on March 1, 2025
Posted by: Tricky
from Chadwicks NY
Gender:Male
Great machine. Froze some soft serve overnight enjoyed the next day. Quick and easy. Clean up was a breeze
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
This machine is LOUD!!
on February 28, 2025
Posted by: Bob27
I have used this product for about two weeks now and it works as advertised. The recipes are as good as you make them. Fair warning though this product is LOUD. It sounds like an airplane engine. You can’t have a conversation when it’s running.
Response from sharkninja.comBy SharkNinja, March 5, 2025
Hello,
Thank you for taking the time to leave a review.
Your input regarding how loud the Swirl runs is really valuable to us. The Swirl is no louder than most standard blenders. When it is processing the pint, it uses dual motors to spin the paddle, as well as apply the perfect amount of downward pressure for the CREAMiest results. With this said, we'll absolutely share your feedback with the relevant teams.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
Your input regarding how loud the Swirl runs is really valuable to us. The Swirl is no louder than most standard blenders. When it is processing the pint, it uses dual motors to spin the paddle, as well as apply the perfect amount of downward pressure for the CREAMiest results. With this said, we'll absolutely share your feedback with the relevant teams.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
2
Broke
on February 28, 2025
Posted by: Nyckie
from Helena, Missouri
Gender:Female
The outer bowl broke the 3rd time I used it! The inside bottom piece broke! Of coarse that part isn’t under warranty!
Response from sharkninja.comBy SharkNinja, March 4, 2025
Hello,
Thank you for taking the time to provide your feedback.
This is unacceptable, and we realize that we have let you down. With this said, something doesn’t seem quite right about your experience with the outer bowl; we’d like a chance to look into this for you. Please give our team a call at 1-800-365-0135 so we can help with this.
Kind regards,
Ninja Kitchen
Thank you for taking the time to provide your feedback.
This is unacceptable, and we realize that we have let you down. With this said, something doesn’t seem quite right about your experience with the outer bowl; we’d like a chance to look into this for you. Please give our team a call at 1-800-365-0135 so we can help with this.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love my swirl
on February 28, 2025
Posted by: Konagirl63
from Ohio
Gender:Female
Love my swirl. Sold my deluxe . The swirl is the best if both worlds. Fabulous scoopable ice cream wonderful soft serve. Worth every penny.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Sweet treats
on February 27, 2025
Posted by: Shak
from Michigan
Gender:Male
We've had it now for 2 weeks and we ABSOLUTELY LOVE IT!!!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Fun at it's best
on February 27, 2025
Posted by: Ice Cream Maker
from Graham, WA
Gender:Female
We are having a great time with this addition to our kitchen. I just ordered more containers to make more flavors!!!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
so nice to know what’s going into your ice cream
on February 27, 2025
Posted by: lolac_4666
[This review was collected as part of a promotion.] as a gym girlie who has a huge sweet tooth this came in handy!! instead of having regular ice cream that can be loaded with extra sugars that I don’t need the ninja creami made it so i could have my very own protein ice cream!! This is so great to have everyone in my family actually enjoys this. They don’t feel the same way as I do about protein ice cream so they were able to make their own regular ice cream!!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Perfect ice cream!
on February 27, 2025
Posted by: jasmines426_3597
[This review was collected as part of a promotion.] This is such an amazing product! I love that you can make your own ice cream or soft serve and know exactly what was put in it. The machine is so easy to clean. The noise level can be loud but does not last long.
Written by a customer while visiting sharkninja.com