Customer reviews from sharkninja.com
Ninja - CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs - Navy
Average customer rating
4.4
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
127
4 Stars
16
3 Stars
7
2 Stars
6
1 Star
15
86%of customers recommend this product.
(
61 out of
71)
Customer Reviews for Ninja - CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs - Navy
Customer Rating
5
Love it
on March 4, 2025
Posted by: Taylor
I love this. My daughter is as so happy when she saw this
Written by a customer while visiting sharkninja.com
Customer Rating
5
Restaurant ice cream
on March 4, 2025
Posted by: Jmissey
from Nashville, TN
Gender:Male
Makes great soft serve ice cream as if I went to a restaurant.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great Machine, I'm glad I got it
on March 4, 2025
Posted by: Peacekng
from Kissimmee, FL
Gender:Male
I bought this a few weeks ago and I am happy that I did, I truly love it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome machine
on March 4, 2025
Posted by: miraclebg
from Plovdiv, Bulgaria
Gender:Male
From the moment we've got it the experience has been superb!
Ice cream happens with a breeze and is as soft as advertised.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great machine!
on March 3, 2025
Posted by: Mrvig70
from Cheshire, CT
Gender:Male
So far, so excellent! Easy to use with amazing results! So happy we made the purchase. We're able to successfully create amazing, healthy protein based ice cream and soft serve. Love love love!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it
on March 3, 2025
Posted by: Steph
from Ohio
Gender:Female
Love it. We love soft serve so this was perfect for us. Only complaint is the noise. Super loud
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
It's awesome, but it's not..
on March 3, 2025
Posted by: SadSwirl
from NJ
Gender:Female
I absolutely love the idea, but not the design. 1. The lids are no longer see-through so that "fixes" the mold issue, because you can't see it. 2. The bottom base of the swirl pints are hard to clean and have to much contact so there's no way to dry it separately. 3. When I called Ninja to tell them about this I was completely ignored, brushed off.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 10, 2025
Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that you're not happy with design of the pints for your Swirl. We will absolutely share your feedback with the relevant teams. When washing the containers, lids, and paddle by hand, use warm, soapy water. Then thoroughly rinse and air-dry all parts. They are also top rack dishwasher safe. We recommend checking out our how to clean video here:
https://support.ninjakitchen.com/hc/en-us/articles/18713527659164-Ninja-Swirl-How-to-Clean-Disassemble-NC700-Series
If you need any further assistance, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're sorry to hear that you're not happy with design of the pints for your Swirl. We will absolutely share your feedback with the relevant teams. When washing the containers, lids, and paddle by hand, use warm, soapy water. Then thoroughly rinse and air-dry all parts. They are also top rack dishwasher safe. We recommend checking out our how to clean video here:
https://support.ninjakitchen.com/hc/en-us/articles/18713527659164-Ninja-Swirl-How-to-Clean-Disassemble-NC700-Series
If you need any further assistance, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love this machine!!
on March 1, 2025
Posted by: Liz02
Game changer if you are wanting healthier options for sweet treats. My only really tiny complaint is the soft serve diameter that is produced is kinda small. The texture and flavor is perfect though. Love love love this thing.
Written by a customer while visiting sharkninja.com