Customer reviews from sharkninja.com
Ninja - CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs - Navy
Average customer rating
4.4
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
119
4 Stars
16
3 Stars
7
2 Stars
6
1 Star
12
87%of customers recommend this product.
(
58 out of
67)
Customer Reviews for Ninja - CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs - Navy
Customer Rating
5
Love it
on March 5, 2025
Posted by: KenyaG
from Dallas,TX
Gender:Female
I had been eyeing the creami and I’m so glad i waited. This machine is everything i thought it would be. My ice cream came out just like stepping in an ice cream parlor. Excited to try more recipes. It’s a tad louder than i expected which may be a blessing so no late night secret cravings!! lol…..
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
on March 5, 2025
Posted by: Fave
I brought this 3 weeks ago and I’m so happy I did. I have used it everyday since purchasing it me and my kids love it. You guys really did your BIG ONE with this product.
Written by a customer while visiting sharkninja.com
Customer Rating
5
We love it
on March 4, 2025
Posted by: Crofforoo
from Louisville KY
Gender:Female
We are having so much fun with this!! All the different flavors of actual soft serve is the best!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Too big in price and size and too little return
on March 4, 2025
Posted by: Me555
Very large machine that takes much planning to make icecream. I want to return it. Also I ordered one but they charged and shipped two so I had to go through sending it back. It’s basically preparing the icecream the day before then running it through the machine to mix and soften it. It would be great if the machine could make the icecream and pump it out
Response from sharkninja.comBy SharkNinja, March 5, 2025
Hello,
Thank you for taking the time to leave a review.
We're sorry to hear about your experience when you ordered, and we realize that we have let you down. Your feedback regarding the prep is invaluable, and we’re grateful for the opportunity to make things better. We'll absolutely share your feedback with the relevant teams. In the meantime, when you prep the pints ahead of time, this allows you to prep different flavors for different people. If you get extra pints, the more you can have prepped. This way when you want your frozen treats, they're ready in minutes. Please check out the site below for some delicious recipes.
https://ninjatestkitchen.com/?s=&_products=ninja-swirl-by-creami
We're sure the more you use this, and experiment with flavors, the more you'll love it. With this said, if you need any assistance, please don't hesitate to reach out to our team by phone at 1-800-365-0135, we're happy to help.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're sorry to hear about your experience when you ordered, and we realize that we have let you down. Your feedback regarding the prep is invaluable, and we’re grateful for the opportunity to make things better. We'll absolutely share your feedback with the relevant teams. In the meantime, when you prep the pints ahead of time, this allows you to prep different flavors for different people. If you get extra pints, the more you can have prepped. This way when you want your frozen treats, they're ready in minutes. Please check out the site below for some delicious recipes.
https://ninjatestkitchen.com/?s=&_products=ninja-swirl-by-creami
We're sure the more you use this, and experiment with flavors, the more you'll love it. With this said, if you need any assistance, please don't hesitate to reach out to our team by phone at 1-800-365-0135, we're happy to help.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
4
It’s kinda cool but….
on March 4, 2025
Posted by: LBH814
from Houston TX
Gender:Female
I have mixed feelings about this new machine. I love that it comes with two canisters but each canister only makes 5-6 cones. I had to order 2 more in order to make different flavors last longer. My kids absolutely love it but I haven’t found the recipe I like yet. It’s easy to use once you’ve gone through the process once or twice. It’s very easy to clean and that’s super important. It’s ridiculously loud when using the cream feature to make the soft serve. Is it an appliance I could live without? Absolutely, but the kids think it’s fun and there’s not really anything that compares on the market. As an adult, I think it would just be better going to your local place to grab soft serve because I have tried 3 different recipes included in the book and haven’t loved one yet. For those reasons and the noise issue, it’s between 3-4 stars.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it
on March 4, 2025
Posted by: Taylor
I love this. My daughter is as so happy when she saw this
Written by a customer while visiting sharkninja.com
Customer Rating
5
Restaurant ice cream
on March 4, 2025
Posted by: Jmissey
from Nashville, TN
Gender:Male
Makes great soft serve ice cream as if I went to a restaurant.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great Machine, I'm glad I got it
on March 4, 2025
Posted by: Peacekng
from Kissimmee, FL
Gender:Male
I bought this a few weeks ago and I am happy that I did, I truly love it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com