i love the machine, but i bought it for my grandson whom is autistic and i really can't enjoy it with him because loud noises triggers him so i really haven't been able to enjoy it with him as much as i thought i would be able to .
Response from sharkninja.comBy SharkNinja, March 10, 2025
Hello,
Thank you for taking the time to leave a review.
Oh no! This is not the experience we want you and your grandson to have with your Swirl. We'll absolutely share your feedback on the sound with the relevant teams for consideration on future products.
i bought this a month ago and after watching someone else use this I sent it back. if I have to do all the work and freeze it the night before just to add it to the machine and it makes it softer than it's worth the time. I want a machine that you add liquid then the device will freeze and dispense all at the same time. Not worth it.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 10, 2025
Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that the Swirl wasn’t the right fit for you. We will absolutely share the feedback you’ve provided with the relevant teams internally. We hope you’ll give our products another try in the future.
We love love love this ice cream maker. Whether is for both of us or just one of us enjoying it. If there's some leftover, we just put it back in the freezer and enjoy later.