Customer reviews from sharkninja.com
Ninja - CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs - Navy
Average customer rating
4.4
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
127
4 Stars
16
3 Stars
7
2 Stars
6
1 Star
15
86%of customers recommend this product.
(
61 out of
71)
Customer Reviews for Ninja - CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs - Navy
Customer Rating
5
Love it.
on November 20, 2025
Posted by: Fish8
from Los Angeles
Gender:Male
Love it. So easy to use and ice cream is great. Fun with the kids. Better than I expected.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great item
on September 5, 2025
Posted by: Bigedbarb
from Cuba mo
Gender:Female
I bought a couple of weeks ago. I love it. So easy to use.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Poor quality
on August 7, 2025
Posted by: Hayl
from Billings, MT
Gender:Female
I’ve only had the machine since March and used it sparingly. The lid is breaking apart and leaving chunks of plastic in the ice cream.
Response from sharkninja.comBy SharkNinja, August 8, 2025
Hello Hayl,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re Ninja Swirl lid is broken. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re Ninja Swirl lid is broken. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
The perfect 11th birthday present!
on August 4, 2025
Posted by: Trax
from Nashville
Gender:Female
I bought this for my daughter’s 11th birthday. She loves ice cream but especially soft serve - this is the best of both at home!
Written by a customer while visiting sharkninja.com
Customer Rating
5
A definite must buy.
on July 15, 2025
Posted by: Scottyblu
from Mass
Gender:Male
My very first one the motor blew in one day. Ninja replaced it right away. I got my new one in and it is awesome especially if you like making soft serve ice cream a definite must buy.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great product!
on July 9, 2025
Posted by: Anonymous
from Bowling Green, KY
Gender:Male
I purchased this machine to help me hit my protein goals. It was super easy to set up straight from the box. The instruction manual was easy to read and user friendly. I use my Ninja Swirl every day, and no other product compares to this!
Written by a customer while visiting sharkninja.com
Customer Rating
5
If Ninja makes it, I own it.
on May 16, 2025
Posted by: Bbot21
from Massachusetts
Gender:Female
I love this ice cream machine so much. I had just purchased this previous model less than a year ago right before this came out. As soon as it came out, I knew I had to have it. I rehomed the other and bought this and I am in love. I make protein ice cream and I love that this has the option to make soft serve. I wish the contianers were as big as the previous model but it’s enough for 1 (or 2 small servings).
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing soft serve ice cream
on May 4, 2025
Posted by: jessicam1640_8377
[This review was collected as part of a promotion.] The ninja creami swirl is amazing! I just finally got to try it and it works great! ( you do have to wait 24hours to freeze mixture) this creami makes soft serve ice cream like the new England areas! I haven't had ice cream like this since I was a kid. The noise isn't bad for an ice cream maker since there isn't ice turning and banging. I'm highly impressed with the ninja cremai and am a hug3 ninja kitchen products fan. Ninja is well worth the money and highly recommend
Written by a customer while visiting sharkninja.com