Customer reviews from sharkninja.com
Ninja - CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs - Navy
Average customer rating
4.4
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
119
4 Stars
16
3 Stars
7
2 Stars
6
1 Star
12
87%of customers recommend this product.
(
58 out of
67)
Customer Reviews for Ninja - CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs - Navy
Customer Rating
5
My own ice cream parlor!
on March 25, 2025
Posted by: Eisner
from Philadelphia
Gender:Female
I'm really enjoying this gift from my kids! I bought extra containers so I can make more than two pints at a time. So far, the ice cream recipes have been fabulous. I’ve made chocolate, vanilla (using vanilla bean paste), and coffee flavors. I also froze a vegan cashew coconut yogurt for a healthier snack.
Written by a customer while visiting sharkninja.com
Customer Rating
2
Not worth it for one person with small hands
on March 21, 2025
Posted by: SoloIceCreamEater
from Durham, NC
Gender:Female
I don't love it and am returning it. It worked well the first time, but I'm one person and won't eat the whole pint at once. It was bad the second time after I refroze the half that was left - it wouldn't dispense, then the dispenser lid was stuck, the lid is so wide I couldn't remove it (small hands), and I decided to return it right away. It's a nice idea but I think the design could be better, especially on the dispensing lid. Maybe fine if you have enough people to eat it all at once.
Response from sharkninja.comBy SharkNinja, March 26, 2025
Hello,
Thank you for taking the time to leave a review.
Your input is really valuable to us, and we want to help get this sorted out for you. In the instances you don't finish the pint after the first process, ensure the base of the Swirl Pint is closed and any ice cream is rinsed out from the nozzle cavity. Once done, flatten the top of your frozen treat with a spoon or spatula and place the storage lid on top of the pint before refreezing. If the treat is hard after re-freezing, process it again on the program used to make it the first time. If it’s soft, just scoop and enjoy it. In the meantime, we'll absolutely share your feedback with the relevant teams regarding the size of the pints for consideration on future products. If you still have your Swirl, and need any additional help, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
Your input is really valuable to us, and we want to help get this sorted out for you. In the instances you don't finish the pint after the first process, ensure the base of the Swirl Pint is closed and any ice cream is rinsed out from the nozzle cavity. Once done, flatten the top of your frozen treat with a spoon or spatula and place the storage lid on top of the pint before refreezing. If the treat is hard after re-freezing, process it again on the program used to make it the first time. If it’s soft, just scoop and enjoy it. In the meantime, we'll absolutely share your feedback with the relevant teams regarding the size of the pints for consideration on future products. If you still have your Swirl, and need any additional help, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome Purchase
on March 18, 2025
Posted by: Coltfan
from Indiana
Gender:Male
Very easy to use. Minimal cleanup required. Love soft serve ice cream.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Soft serve anyone?
on March 17, 2025
Posted by: Heman263
from California
Gender:Male
The Machine works as designed and was pretty simple to operate. The only complaint I have is the small capacity of the containers to make soft serve ice cream. When full the container was only able to make 2 1/2 small cones.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
It’s nice
on March 17, 2025
Posted by: Hodges
from Frankfort, ky
Gender:Female
I bought this a couple of weeks ago. I’m not exactly thrilled with it. It just seems like a lot of money for what it does.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 18, 2025
Hello,
Thank you for taking the time to leave a review.
We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
4
Yummy
on March 16, 2025
Posted by: Lou123
from NC
Gender:Female
I love using the Ninja Creami and the results so far have been good. I tried the protein shake option and it came out pretty good, as well as with a bulk-packaged soft scoop mix - yummy. There are lots of fun ideas in the recipe book which I am looking forward to trying, and the instructions for using the machine are clear and easy to follow. Clean up is easy since everything can go in the dishwasher. The only negative is that it's very loud when running.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Divider..
on March 14, 2025
Posted by: Perre
from Georgia
Gender:Male
The machine is nice and makes great ice cream I’m impressed… I would make cups with an easy pull divider so people can make two flavors at once… Like a chocolate vanilla swirl at the same time… or you can make cups with a permanent divider and update the extractor to accommodate the new cups.. Either way the machine isn’t perfect but it does its job…
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy to use.
on March 13, 2025
Posted by: Win1
I am loving this very easy to use. Glad I purchased
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com