Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 512GB - Cream (AT&T)
Average customer rating
4.9
(2,242 Reviews)
Rating breakdown 2,242 reviews
5 Stars
2,032
4 Stars
183
3 Stars
20
2 Stars
5
1 Star
2
89%of customers recommend this product.
(
16 out of
18)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 512GB - Cream (AT&T)
Customer Rating
4
Great upgrades, with spoke glitches.
on September 13, 2026
Posted by: lovethefoldseries
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold 8 Ultra as an upgrade to my prior Galaxy Z Fold 6. The current Z fold 8 Ultra is my 6th Z Fold device, with my prior one lasting about 2 years. I don't have a laptop device, so this device serves as my main electronic device. I use it for everything from checking email and online banking, to watching videos and social media. Some great upgrades of the Z Fold 8 Ultra over the Z Fold 6 are the size and weight. The Z Fold 8 is significantly thinner and lighter than my prior device. The cameras are crisper with higher quality zoom and focus. Some of the downsides include no S-Pen functionality and the fingerprint unlock feature seems to be finicky and often requires multiple attempts before I am able to unlock my phone. The third glitchy thing is that the screen sometimes becomes unresponsive. This is something I noticed with the Z Fold 5, but was not a problem with the Z Fold 6.
Value
4
Response from Samsung USBy R&R, September 15, 2026
Hi there lovethefoldseries,
Thank you for continuing your journey with the Galaxy Z Fold by choosing the Galaxy Z Fold8 Ultra. The thinner design, lighter feel, and upgraded camera quality are meaningful improvements for a device you rely on daily. We appreciate your detailed feedback regarding the S Pen functionality, fingerprint recognition, and occasional unresponsive screen issues. Longtime Fold users provide valuable insights, and we're glad to have you as part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for continuing your journey with the Galaxy Z Fold by choosing the Galaxy Z Fold8 Ultra. The thinner design, lighter feel, and upgraded camera quality are meaningful improvements for a device you rely on daily. We appreciate your detailed feedback regarding the S Pen functionality, fingerprint recognition, and occasional unresponsive screen issues. Longtime Fold users provide valuable insights, and we're glad to have you as part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone
on September 13, 2026
Posted by: Browny007
[This review was collected as part of a promotion.] I chose this phone because it’s sleek, lightweight, and easy to carry around. It’s great for multitasking, and I really like how much I can customize the screen, apps, and overall layout. It’s both practical and stylish, and I’ve been enjoying the flexibility it offers.
Value
4
Response from Samsung USBy R&R, September 14, 2026
Howdy Browny007,
The Galaxy Z Fold8 Ultra combines a sleek, lightweight design, powerful multitasking, and extensive customization in one flexible device. We're glad you're enjoying how easily it fits into your day while giving you the freedom to personalize your apps and layout. Thanks for making Galaxy part of your everyday style!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold8 Ultra combines a sleek, lightweight design, powerful multitasking, and extensive customization in one flexible device. We're glad you're enjoying how easily it fits into your day while giving you the freedom to personalize your apps and layout. Thanks for making Galaxy part of your everyday style!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch and phone
on September 12, 2026
Posted by: LoyalSamsungClient
[This review was collected as part of a promotion.] I chose both the Galaxy Z Fold Ultra and the Galaxy watch for their amazing state of the art tech features and high quality. Since I have been a Samsung user, I can't even imagine switching to other brands in the market.
Value
4
Response from Samsung USBy R&R, September 14, 2026
Hey there LoyalSamsungClient,
Thank you for sharing your reasons for choosing the Galaxy Z Fold8 Ultra. This device combines a large foldable display, powerful performance, and features that work seamlessly within the Galaxy ecosystem. We’re pleased to hear that the technology and quality of your Galaxy phone and watch continue to meet your expectations. Your loyalty to Samsung is greatly appreciated. Thank you for being a part of the Galaxy family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy Z Fold8 Ultra. This device combines a large foldable display, powerful performance, and features that work seamlessly within the Galaxy ecosystem. We’re pleased to hear that the technology and quality of your Galaxy phone and watch continue to meet your expectations. Your loyalty to Samsung is greatly appreciated. Thank you for being a part of the Galaxy family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Quality and Features
on September 12, 2026
Posted by: MOUSSA10
[This review was collected as part of a promotion.] I chose this product after comparing several different options, and I’m very happy with my decision. From the first time I started using it, the overall quality and attention to detail stood out. The design feels modern and premium, and everything works smoothly and exactly as I expected.
One of the things I appreciate most is how easy it is to use. The setup was straightforward, the features are well organized, and I didn’t have to spend a lot of time figuring everything out. After using it regularly, I’ve found the performance to be reliable, responsive, and consistent.
I also really like the balance between design, functionality, and everyday practicality. It doesn’t feel like a product with features added just for marketing; many of the features are genuinely useful and make the overall experience better. The build quality also gives me confidence that it will hold up well with regular use.
So far, my experience has been very positive. It has met my expectations and in several areas exceeded them. I would recommend it to anyone looking for a well-designed, dependable product with useful features and solid performance. I’m glad I chose this one and would definitely consider buying from this product line again in the future.
One of the things I appreciate most is how easy it is to use. The setup was straightforward, the features are well organized, and I didn’t have to spend a lot of time figuring everything out. After using it regularly, I’ve found the performance to be reliable, responsive, and consistent.
I also really like the balance between design, functionality, and everyday practicality. It doesn’t feel like a product with features added just for marketing; many of the features are genuinely useful and make the overall experience better. The build quality also gives me confidence that it will hold up well with regular use.
So far, my experience has been very positive. It has met my expectations and in several areas exceeded them. I would recommend it to anyone looking for a well-designed, dependable product with useful features and solid performance. I’m glad I chose this one and would definitely consider buying from this product line again in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My first Samsung fold very impressive
on September 12, 2026
Posted by: Rosevalley1
[This review was collected as part of a promotion.] This is my first samsung foldable device and it won't be the last. I am still learning all it's features and I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finally broke out of the ecosystem
on September 12, 2026
Posted by: EastCoastRec
[This review was collected as part of a promotion.] After using iPhones for over a decade, making the leap to the Z Fold8 felt like a risk, but I am so glad I chose this phone. The multitasking on the inner display completely changes how I work and browse. Split screening apps side by side actually works seamless, and the hardware feels ultra premium. Transferring my data was shockingly smooth too. I can’t see myself ever going back to a standard glass slab.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good!
on September 12, 2026
Posted by: Longtimesamsung
[This review was collected as part of a promotion.] I just upgraded my Samsung Galaxy S24 ultra to this model. I really like it a lot. I know it is still very new, so I'm excited to see what new phone cases they will come out with for this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold8 Ultra
on September 11, 2026
Posted by: SamsungLover
[This review was collected as part of a promotion.] I chose this as I love using a tablet for content, however that was too bulky. This fold is light as a feather and still packs a punch! The cameras are amazing and the screen is just magnificent!
Value
5
Written by a customer while visiting Samsung US