Customer reviews from ATT.com
Samsung - Galaxy Z Fold8 Ultra 512GB - Graphite (AT&T)
Average customer rating
4.5
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
26
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
3
84%of customers recommend this product.
(
21 out of
25)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 512GB - Graphite (AT&T)
Posted by: Jozzi campan
from California
Verified Purchase:Yes
I love the phone and the wait time was with no issues.
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, September 14, 2026
We’re thrilled to hear you're loving your new Samsung Galaxy Z Fold8 Ultra, and exploring all its great features. We want you to get the most out of your new tech.
At AT&T, we always have your back. If you ever need immediate, one-on-one help with your AT&T service, you can easily DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T!
AT&T CARE - Pablo
At AT&T, we always have your back. If you ever need immediate, one-on-one help with your AT&T service, you can easily DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T!
AT&T CARE - Pablo
Written by a customer while visiting ATT.com
Posted by: OGGIE7051
from Florida
Verified Purchase:Yes
Great phone i love it, it does everything i would ever need
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, September 14, 2026
Hello! 🙋♀️
It's amazing to hear that you've been enjoying your purchase, and that the Galaxy Z Fold8 is covering your needs and more. We highly recommend looking at your phone's User Guide so you can learn new tips and tricks to take your Samsung experience even further.
Find it here: 🔗http://sm.att.com/7b83cf2c
AT&T Care - Isabella
It's amazing to hear that you've been enjoying your purchase, and that the Galaxy Z Fold8 is covering your needs and more. We highly recommend looking at your phone's User Guide so you can learn new tips and tricks to take your Samsung experience even further.
Find it here: 🔗http://sm.att.com/7b83cf2c
AT&T Care - Isabella
Written by a customer while visiting ATT.com
Posted by: Jerkstyle
from Austin, TX
Verified Purchase:Yes
The phones settings are not friendly. Multiple settings that are normal on every phone are not already default.
By Samsung, September 14, 2026
Hi there Jerkstyle, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 Ultra with us. We understand how distressing it can be when you are working to fully explore and align the settings of your new device to your preferences. We have some resources available online to assist you with this experience including the complete manual for your device, tutorial videos, and our team of experts who can assist you through chat any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Response from ATT.comBy AT&T, AT&T Care, September 13, 2026
Hi there, thank you for sharing your feedback. We understand how frustrating it can be when a premium device like the Samsung Galaxy Z Fold8 Ultra doesn't feel intuitive. We want to help make your setting adjustments as seamless as possible. Please contact us online via our AT&T Support channels, so we can connect you with an agent who can guide you through optimizing your settings and personalizing your phone exactly the way you want.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Posted by: DaRealUhtred
Verified Purchase:Yes
Fluid and smooth, corrected every complaint from its predecessor
Response from ATT.comBy AT&T, AT&T Care, September 9, 2026
Thank you for sharing your experience! We are happy to hear that the Samsung Galaxy Z Fold8 Ultra has met your expectations with its thin design and smooth performance. Please enjoy your new device, and let us know if we can help you with anything else!
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Posted by: Zaks
from Fort Worth, Texas.
Verified Purchase:Yes
Excellent product and form factor. Definitely recommend a case, but stunning performance.
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, September 6, 2026
Thank you for sharing your experience! We are glad to hear that your introduction to the folding experience with the Samsung Galaxy Z Fold8 Ultra has been so positive. We completely agree that a protective case is a great way to keep that beautiful design safe, and we can help you order it immediately if you want, please contact us through any of the social media channels below, so we can help you.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Posted by: Kevins1234
Verified Purchase:Yes
Great battery life, very versatile, only use the full when you need to, superb camera
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Pablo, September 17, 2026
Hello, Kevins1234. We’re thrilled to hear you're loving your new Samsung Galaxy Z Fold8 Ultra, and exploring all its amazing features. We want you to get the most out of your new tech.
If you ever need immediate, one-on-one help with your AT&T service, you can easily DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T!
If you ever need immediate, one-on-one help with your AT&T service, you can easily DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T!
Written by a customer while visiting ATT.com
Posted by: KariCo
from Fort Worth, TX
Verified Purchase:Yes
I love that it actually fits in my phone holder and waste so much less!
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, September 24, 2026
We are happy to hear that you are loving the improvements on your new Samsung Galaxy Z Fold8 Ultra compared to the Z Fold 6! We want to ensure you continue having an incredible experience. If you ever need help or assistance with your phone, please feel free to reach out to us through our official social media channels.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Posted by: slstream
from Butler, PA
Verified Purchase:Yes
Not even a full case for the price more reputable cases
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com