Customer reviews from ATT.com
Samsung - Galaxy Z Fold8 Ultra 512GB - Graphite (AT&T)
Average customer rating
4.5
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
26
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
3
84%of customers recommend this product.
(
21 out of
25)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 512GB - Graphite (AT&T)
Posted by: Quib
from Florida
Verified Purchase:Yes
Its very light just love everything about my new Fold 8 Ultra
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Keith 9
from Texoma
Verified Purchase:Yes
Extremely fast 512GB.
Multi screen functions.
Ton of advanced futures.
Multi screen functions.
Ton of advanced futures.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from jgfjgf djdfgj
Verified Purchase:Yes
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Written by a customer while visiting ATT.com
Posted by: MikeO73
from Austin
Verified Purchase:Yes
What can I say but I love this phone
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, November 1, 2026
Hi, MikeO73! We are thrilled to hear that you love your new Galaxy Z Fold8 Ultra and that the switch was a success.
Thank you for choosing AT&T and for being a part of our family. Enjoy your new phone!
Thank you for choosing AT&T and for being a part of our family. Enjoy your new phone!
Written by a customer while visiting ATT.com
Customer Rating
5
Samsung Galaxy Z Fold 8 Ultra is Brilliant
on September 22, 2026
Posted by: Skip Baker
from Williamsport, IN
Verified Purchase:Yes
I love my new Samsung Z fold 8 Ultra, its design is brilliant, the look and feel comfortable and easy to use. Multi tasking is smooth and easy to do and the battery life is greater than most phones out there.
Response from ATT.comBy AT&T CARE - Isabella, October 28, 2026
Thank you for the detailed review of the Samsung Galaxy Z Fold8 Ultra. We are glad to hear that you are enjoying the smooth multitasking capabilities, comfortable design, and long battery life.
Thank you for choosing AT&T to keep you connected with your new device.
Thank you for choosing AT&T to keep you connected with your new device.
Written by a customer while visiting ATT.com
Posted by: Jonathan 787
from Augusta ga
Verified Purchase:Yes
AT&T stole my money. Why are they unable to refund me my money?
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, September 22, 2026
We are sorry to hear about the ongoing delay with your refund regarding the Galaxy Z Fold8 Ultra. We understand your frustration and concern when it comes to outstanding balances on your account, and we want to look into the status of your transaction to see what is holding things up.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Thank you for bringing this billing dispute to our attention so we can investigate.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Thank you for bringing this billing dispute to our attention so we can investigate.
Written by a customer while visiting ATT.com
Posted by: Ddusaz
from South East Arizona
Verified Purchase:Yes
Love this phone. Makes reading easy indoor and outside along with some minor gaming I do. Connects easily and quick to anything I need. Great phone! Recommend..
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, September 18, 2026
Hello, Ddusaz. We’re thrilled to hear you're loving your new Samsung Galaxy Z Fold8 Ultra, and exploring all its amazing features. We want you to get the most out of your new tech.
If you ever need immediate, one-on-one help with your AT&T service, you can easily DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T!
AT&T CARE - Pablo
If you ever need immediate, one-on-one help with your AT&T service, you can easily DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T!
AT&T CARE - Pablo
Written by a customer while visiting ATT.com
Posted by: RudyT1
from USC
Verified Purchase:Yes
When they activated my phone. Other phones on my account were deactivated. I spent an hour on hold twice and was disconected a third time. I was on hold twice for over an hour before i got through. It seems like they are always having high call volume which is frustrating after you spend 20 minutes getting past the AI who also hung up on me once as well. With what they charge you would think that they would hire enough people that you wouldnt have to wait an hour on hold or over an hour in the store.
No, I would not recommend this to a friend.
Response from ATT.comBy ATTCare_Yvette, September 15, 2026
RudyT1, we apologize that activating your new phone caused other lines on your account to be deactivated and that you experienced repeated disconnections and excessive wait times while trying to restore service. We understand how disruptive and frustrating this has been. Please visit https://www.att.com/get-support/, or for a faster response, feel free to DM us on socials so the affected lines and account activation can be reviewed.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Response from ATT.comBy AT&T CARE - Kevin, September 15, 2026
Thank you for bringing this to our attention. We are sorry that your other lines were deactivated during activation and that our wait times and automated system were slow. Please contact us through any of our channels so we can ensure your lines are activated under the plans that better fit your needs.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com