Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 512GB - Lavender (AT&T)
Average customer rating
4.9
(2,127 Reviews)
Rating breakdown 2,127 reviews
5 Stars
1,876
4 Stars
227
3 Stars
15
2 Stars
4
1 Star
5
73%of customers recommend this product.
(
11 out of
15)
Customer Reviews for Samsung - Galaxy Z Fold8 512GB - Lavender (AT&T)
Customer Rating
5
First foldable and won't look back!
on September 7, 2026
Posted by: SongWithoutAChorus
[This review was collected as part of a promotion.] I've sat on the sidelines as foldable phones have been introduced and iterated for the past few years. And it wasn't until the Z Fold 8 released that I finally felt like it was worth taking the plunge.
While the Z Fold 8 Ultra may have the better specs, I chose the Z Fold 8 because the form factor blows any other phone out of the water. Easier to hold, easier to pocket, and makes jumping from day to day phone use to content consumption a breeze. And the inner screen is truly beautiful. I use another phone for work travel and was recently out of town for a week without my Z Fold 8. I was missing it the entire time I was gone. It's truly changed the way I look at mobile experiences.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on September 7, 2026
Posted by: Tattedbrat
[This review was collected as part of a promotion.] Lauren Knoll
Create an ultra-photorealistic cinematic RAW photograph of a clearly adult couple sharing a tender, intimate moment. Use the reference image for the composition, pose, lighting, mood, and framing.
She has very long, thick copper-red/auburn hair with a deep side part, dramatic crown volume, soft face-framing layers, loose tousled waves, natural flyaways, darker auburn lowlights and warm copper highlights. Her makeup is romantic smoky glam: luminous satin skin, warm peach blush, champagne highlight, sculpted brows, taupe/chocolate smoky eyes, black winged liner, long wispy lifted lashes, and glossy peachy-nude lips.
She wears an oversized cream chunky-knit sweater slipping naturally off one shoulder, with delicate jewelry. He wears a fitted black T-shirt, black jeans and a small black stud earring, with naturally tousled black hair.
They stand extremely close against a dark rustic wooden wall. He gently cups her chin/jaw with one hand while looking deeply into her eyes with a protective, affectionate expression that says “you’re the only one.” She tilts her face upward toward him, lips slightly parted, with a soft vulnerable expression. Their faces are only inches apart, creating quiet romantic tension.
Warm amber lighting, candle-like glow, subtle golden rim light, shallow depth of field, soft bokeh, realistic pores and skin texture, detailed individual hair strands, natural fabric texture, subtle RAW grain, warm cinematic color grading, authentic candid ph
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great format! Great screens!
on September 7, 2026
Posted by: AdjunctProf
[This review was collected as part of a promotion.] I chose the Fold 8 after holding off purchasing a foldable due size and crease issues. The Fold 8 is the perfect size for a foldable. The external screen is convenient and perfect for using apps, phone and reading. The internal screen is amazingly crisp and clear for videos and pictures. The Fold 8 includes incredible multitasking and customization options as well! It's going to take me months to select which are my favorites!
The thinnest, most useable, most fun phone I've ever had!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Zfold8
on September 7, 2026
Posted by: LOVEMYZFOLD
[This review was collected as part of a promotion.] I chose my device after holding one in a store. I immediately knew that this was the phone for me. I love the folding design, and how my apps run so smoothly. My Zfold8 is absolutely perfect. I am still getting used to being an android user, but I am enjoying everything about my Zfold8. If you're looking for a sign to get this phone, take it from someone who was also looking for a sign to get this device, i came from the other side. Do yourself a favor. Get this device. It's amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Zfold8
on September 7, 2026
Posted by: LOVEMYZFOLD
[This review was collected as part of a promotion.] I chose my device after holding one in a store. I immediately knew that this was the phone for me. I love the folding design, and how my apps run so smoothly. My Zfold8 is absolutely perfect. I am still getting used to being an android user, but I am enjoying everything about my Zfold8. If you're looking for a sign to get this phone, take it from someone who was also looking for a sign to get this device, i came from the other side. Do yourself a favor. Get this device. It's amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect size!
on September 7, 2026
Posted by: LoveFold8
[This review was collected as part of a promotion.] I was really excited back when the z fold first came out but I quickly realized that that, the way I normally used my phone, I rarely had occasion to open it and use the larger screen... not to mention, it was a brick back then. Fast forward all these years and the z fold 8 is such a nice surprise. The "passport" size is perfect for using the it closed, not having to utilize that very awkward aspect ratio the OLD folds are notorious for. And I dont know if its just my phone habits, but I open up to that larger screen and use it for more of my daily tasks like texting, email, and social media regularly. Not only do you get the best processor, and 120hz refresh rate, a large, super bright display and an amazing camera combination, but I cant say enough about the customization features that downloading Goodluck to compliment your galaxy phone affords you. You can customize EVERYTHING-really make your phone YOUR phone. I also have an s26 ultra, I have been samsung since the original galaxy s, and I am in no way saying that my s26 ultra is not the best in every way, but I am so happy that I chose to buy a z fold 8 also. The foldable phone experience is still unique and affords you something you just can't get, even with the hands down best flat phone. Its fun and convenient, and the new pocket size makes it even more so. Samsung has outdone themselves this year and I look forward to the future of foldable devices from samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great phone. Bad customer service
on September 7, 2026
Posted by: Victorious
[This review was collected as part of a promotion.] My phone is not working well. It restarts on its own about 6-7 times a day. I called Samsung and still haven't heard anything about the status of my ticket # I use my phone for work and regret trading in my 24 ultra when it was working flawlessly. Hope they realize alot.of issues with the fold 8 even on reddit many have the same problem as me. To be continued....
Value
1
Response from Samsung USBy R&R Team, September 8, 2026
Hi there Victorious, we appreciate you sharing your experience of your Samsung Galaxy Z Fold8 with us. We understand how frustrating it is when your device is not operating as intended or expected. We have shared a link to a troubleshooting guide to help you work towards a resolution for this matter at your convenience. We have also provided a link directly to the Samsung Support Team to assist you with the information you are seeking about an open ticket. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone size and experience I’ve ever had!
on September 7, 2026
Posted by: RevenantEchoes
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Fold 8, and it is easily my favorite device I have ever owned. Honestly, the size is perfect, it makes me feel like this is how phones should have been designed from the very beginning. The performance is incredibly fast, and both screens are absolutely amazing. It has completely transformed how I handle multitasking and has been an unbelievable device for mobile gaming. I couldn’t be happier with it!
Value
5
Written by a customer while visiting Samsung US