Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB - Lavender (AT&T)
Average customer rating
4.9 out of 5
4.9
(2,492 Reviews)
Open Ratings Snapshot
Rating breakdown 2,492 reviews
5 Stars
2,194
4 Stars
262
3 Stars
23
2 Stars
7
1 Star
6
70%of customers recommend this product. 
(
14 out of 20
)
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Customer Reviews for Samsung - Galaxy Z Fold8 256GB - Lavender (AT&T)
Customer Rating
5 out of 5
5
Best phone
on October 13, 2026
Posted by: Pjdifuntorum
[This review was collected as part of a promotion.] I have changed to so many phones and i love my fold8 so much. Its perfect for work, media and multi tasking. So easy to use and very high quality inside and out.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 14, 2026
Hi there Pjdifuntorum, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy Z Fold8 with us. We are so happy to hear that you are finding this device so helpful for work and personal needs, and that it has helped you multi-task so well. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the hype, and maybe even more
on October 13, 2026
Posted by: John67
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold 8 hoping it would streamline my workflow, and it has completely changed how I get through a busy day. The biggest surprise for me was the slimmed-down profile—the first time I slipped it into my pocket, it actually felt like a regular smartphone rather than carrying around two bulky devices. The hinge feels exceptionally sturdy and opens with a satisfying smoothness, folding flat enough that the crease rarely catches my eye during regular use.
The true highlight has been the split-screen multitasking. Last week, while juggling notes, a calendar schedule, and a running document all side-by-side on the unfolded screen, I realized I never once reached for my laptop. App transitions from the outer cover to the inner display are instantaneous, with zero lag or stutter. The cameras have also held up brilliantly, capturing sharp, balanced photos during an evening gathering with difficult indoor lighting. Between the snappy performance and battery life that reliably lasts through a full day of heavy work, this phone has genuinely replaced multiple gadgets for me.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 13, 2026
Hey there John67, we appreciate you sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how perfectly your new device aligns to your usage needs, and that it has made multi-tasking such a breeze during the day. We have shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great design.
on October 12, 2026
Posted by: GEORGE
[This review was collected as part of a promotion.] I change my fold 6 for the fold 8 with a lot of expectations, scared, however now I'm super HAPPYYYYY. The design is great, easy to handle, the passport size is awesome. Comparing the clarity of the images , what i mean the resolution is clean.
The operation system improvement is noted.
I'm being having issues with the connection to the internet even with the best company.
The camera is awesome however the camera for the fold 8 ultra is much better.
Speed with with the operational system is great.
Recommend? Yes 100% per cent. Samsung needs to work on the price Decreasing a little bit with out sacrifice quality.
I have all the flips and folds for years and this one is one of the best.
Good job.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 13, 2026
Hi George, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are happy to hear that you are pleased with the design and usage of your device. We have provided a link to a troubleshooting guide to help you with the Wi-Fi connection of your device. We have also provided a link to the Samsung Support Team to assist you any time you have questions, or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone!
on October 12, 2026
Posted by: trinaleanne
I loved my phone from the moment I received it. This is my first Samsung Fold, and I have no regrets. The battery life, the screen, the size to fit in a small purse to go out, the crease is very durable, and the way it looks is amazing! The graphics are beautiful and it is a foldable little tablet, but phone. Now, I have had it over a month, and still love it, and get a lot of compliments.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 13, 2026
Hi Trinaleanne, thank you for sharing your feedback on your Samsung Galaxy Z Fold8. We love hearing how thrilled you have been with your device, and how amazed you have been with the versatility of the design. We have provided a link to the Samsung Support Team for your convenience if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is next level!
on October 12, 2026
Posted by: Booklover60
[This review was collected as part of a promotion.] I chose the Z Fold 8 and am very satisfied with it. The screen size is great and I love it especially when reading books. The size and weight were a huge benefit and are perfect for me. All the AI features are an added bonus. I also got a Watch 9 and Bud 4 Pro. I needed an upgrade and am happy I did. They are really easy to use and both have great new features. I am a loyal Samsung user and bravo for leading the way.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 13, 2026
Hey Booklover60, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Fold8 with us. We are ecstatic to hear how much you are loving your new device, finding it so perfect with the larger display for your reading, and finding Galaxy AI such a great addition to your usage. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose Wide!!
on October 12, 2026
Posted by: WiderIsBetter
[This review was collected as part of a promotion.] I chose to go wider and i couldn't be happier!!! The aspect ratio is top tier and i find myself using the front main screen even more than the unfolded display!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 13, 2026
Hey WiderIsBetter, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We couldn't be happier to hear how much you are loving the new form factor of your device, and that you are finding it so useful for all of your daily needs. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone Ever!
on October 12, 2026
Posted by: Zoak4568
[This review was collected as part of a promotion.] I chose the z fold 8 because it's nice and compact, but still not too small. It does everything I need it to do closed, but it does everything better when I open it. I cannot tell you how much I love this phone and I cannot wait for what future these folds will have.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 12, 2026
Hi there Zoak4568, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are so pleased to hear that you are finding this device versatile for a range of daily tasks, and that you are enjoying the usage of your device folded or unfolded. We have provided links to the full manual for your device, and to the Samsung Support Team to help you explore all of the enhanced capabilities of your device, align the settings to your usage, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy Z Fold 8
on October 12, 2026
Posted by: Joshuaj806
[This review was collected as part of a promotion.] "I chose" to buy the new Samsung Galaxy Z Fold 8 because of the style. The phone itself has been great. The battery lasts me all day even when I use it to play my spotify all day while at work with my Bluetooth headphones connected to it. Love watching videos on it. Different ways you can turn it and watch them. So all in all. Great purchase.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 12, 2026
Hey there Joshuaj806, thank you for your feedback on your Samsung Galaxy Z Fold8. We are so happy to hear that youa re enjoying the usage of your device every day, and that your are finding the larger inner display so immersive for your streaming. We have shared a link to the Samsung Support Team for your convenience if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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