Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB - Lavender (AT&T)
Average customer rating
4.9 out of 5
4.9
(2,110 Reviews)
Open Ratings Snapshot
Rating breakdown 2,110 reviews
5 Stars
1,860
4 Stars
226
3 Stars
15
2 Stars
4
1 Star
5
73%of customers recommend this product. 
(
11 out of 15
)
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Customer Reviews for Samsung - Galaxy Z Fold8 256GB - Lavender (AT&T)
Customer Rating
5 out of 5
5
great phone
on September 11, 2026
Posted by: Escoblendzzz
wow it has defentnitly better than the other brand a.It has smooth scrolling the the bend crease isnt even visible i 100% recommend it last a long time too really strong and it doesnt die quick unlike other brands.the 120 hertz make it better and really good battery and hinge
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost Perfect
on September 10, 2026
Posted by: KingCurt
[This review was collected as part of a promotion.] I've been an avid folding phone customer since the MS Duo (yeah, the fruit boss stole the interface AND the name). I chose the Z Fold 8 cuz it offered the best in form, weight, pocketability, and thinness. I choose to get my wife a Z Fold 8 as well (and she loves it!).
Had Samsung incorporated their own version of Pixel Snap and kept Flex Mode, this would be the absolute perfect device (okay, go horizontal with the camera array to better allow for accessories as well). Even still, easily 2026 phone of the year!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect size
on September 10, 2026
Posted by: Gyama
Samsung nailed it on the size and shape. I find both inner and outer screens very convenient. Battery life is fantastic and the chips these days are way overkill for daily tasks but appreciated. Samsung needs up up the ip rating though as other foldables have ip68 ratings.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Ugh. The original is better
on September 10, 2026
Posted by: Tangi
from Harvey la
I hadn't realized the change in the name and accidentally ordered the 8 instead of the 8 ultra. I previously owned a fold 6 so I decided to trade it in for an upgrade (biggest mistake and a different story). Back to this phone. I ABSOLUTELY HATED IT! The width is uncomfortable when holding it in the closed position. The batter drains far faster than the last series. The display quality was good but it seemed to lag and become unresponsive which caused me to have to close out. I'm not sure about durability because after a week or so I decided to return it. Which started the mess I'm in now. And yes I'm still waiting on a resolution since 8/28 and today is 9/10.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamSeptember 10, 2026
Hello Tangi, thank you for your feedback on your Samsung Galaxy Z Fold8. We understand how important it is to feel that you've made a good investment in a new device you enjoy using every day. We understand it can take time to best align the settings of your device to your preferences, and adjust to the different feel of the new form factor in your hand. We have provided links to resources that help our customers maximize the battery life of their device, and adjust the refresh rate to avoid to lag you mention experiencing, as well as troubleshoot the display responsiveness. We have lastly, provided a link to the Samsung Support Team to assist you directly any time you have questions. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone I didn't know I was missing
on September 9, 2026
Posted by: olliges74
[This review was collected as part of a promotion.] I chose the Samsung z fold 8, as several years ago since I had a Galaxy Z fold 4, found it awesome, but it had issues since some sand worked it way into the hinge; destroying the screen. Even though this device is a different format, I found it easier to use. With the earlier fold device, It seemed to me every time I hauled it out of my pocket, I opened it. With the fold 8, I'd say I open it straight away out of my pocket probably 40% of the time, and the cover screen is just as good as the taller S24 I came from. Right now, I'm writing this review from my Fold 8. Using the cover screen while it's in a case feels like using an oddly semi-thick oddly sized phone. If anything piques your attention, snapping the phone open gives a tablet-level sized screen where you have more room to breathe, and don't feel like you are viewing pages through a soda straw. I recently took it on a 10-hour flight and didn't bring my laptop. To be honest, I didn't miss it at all. Yes, when open it is not quite as big as a laptop screen. But, for the level of mobility you get by the ability to fold it shut and drop it in your pocket is simply amazing, especially when traveling.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone 📱
on September 9, 2026
Posted by: Crisesita
[This review was collected as part of a promotion.] chose this Samsung device and couldn't be happier. I use it for everything: from streaming my favorite movies and gaming, to managing work and my studies while I'm on the go."
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First foldable
on September 8, 2026
Posted by: Snakeeyes633
[This review was collected as part of a promotion.] I waited a long time to get a foldable phone but I chose now after seeing the z fold 8. The form factor is the best yet!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
size is surprisingly perfect
on September 8, 2026
Posted by: my3rdzfold
[This review was collected as part of a promotion.] I chose the zfold8 r/t size. If the ultra's inhanced camera, features, and spen use were available in this size it would be absolutely perfect. this is the 3rd zfold I have owned. the zfold3 ripped at the fold. the zfold6, has a noticeable crease but continues to hold up after two years of daily use. the size of the zfold8 is great. fits in pocket better as it is not as long, it's not as thick, and not as heavy. the front screen is more user friendly than the previous two because of the width.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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