Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB - Lavender (AT&T)
Average customer rating
4.9 out of 5
4.9
(2,117 Reviews)
Open Ratings Snapshot
Rating breakdown 2,117 reviews
5 Stars
1,867
4 Stars
226
3 Stars
15
2 Stars
4
1 Star
5
73%of customers recommend this product. 
(
11 out of 15
)
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Customer Reviews for Samsung - Galaxy Z Fold8 256GB - Lavender (AT&T)
Customer Rating
4 out of 5
4
So close.
on August 26, 2026
Posted by: Charles
[This review was collected as part of a promotion.] I chose to move from the Galaxy S24 Ultra to the Galaxy Z Fold 8. It is my first folding phone and will not be my last. It is a very different experience - the comparative fragility of the device is a concern, as is the downgrade in cameras and most critically the lack of an s pen. If Samsung were to offer the rumored, "Pro" version of the 8 with a telephone and built in s-pen, I think they will have succeeded in producing the most optimal mobile platform to date, bar none. That said, the Fold 8 is a transformative experience when coming from the old slab style phones. The inner display, while prone to scratches, is bright, crisp, nearly crease-less and great for productivity; while the outer display is much more capable than the purely utilitarian use cases I had imagined. If you're fold-curious, this is the phone to try.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, August 27, 2026
Hi Charles, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are so pleased to hear how happy you are with your new device, and that it has been easy to use thus far. We have shared a link to the full manual to assist you with the exploration and customization of your device. We have also shared a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a nice and exciting upgrade for my phone.
on August 26, 2026
Posted by: KenKyo
[This review was collected as part of a promotion.] I chose to upgrade my old Z fold 6 to this Z fold 8 because I like the new foldside and the upgrade in the phone.
New AI technology and sidewide folding is much easier than the old Zfold that I Had. I am so happy with this new Zfold8. I am glad with this upgrade so far.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 26, 2026
Hey KenKyo, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We couldn't be happier to hear how pleased you are with the upgrade to this device with the new formf actor, and available capabilities of Galaxy AI that enhance your usage every day. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my fold
on August 25, 2026
Posted by: Salma9
[This review was collected as part of a promotion.] I love my Fold. It's my first one and I'm happy with it and how it's been working so far. I'm still learning new things about it every day, but I'll definitely get the next model too.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 26, 2026
Hey Salma9, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are so happy to hear how much you are loving your device on inital usage. We have provided links to the complete manual and the Samsung Support Team to help you fully explore and customize your new device, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone!
on August 25, 2026
Posted by: Struts
[This review was collected as part of a promotion.] When I first tried out the fold 8 I was really impressed. The whole thing is just a beautiful piece of tech - unbelievably thin and light for everything it can do. I chose this phone because Samsung showed up with the best foldable form factor!
I use it to read emails and look at work documents at the same time, and nothing really compares when having that at the same time, all in your pocket. I'm a really busy grad student who also has a full time job, so when travelling, having a phone that can actually keep up is important. Not to mention -- you get to leave your mini tablet at home.
If you like gaming and productivity, this is the phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 26, 2026
Hey Struts, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how amazing you are finding your new device for multi-tasking for school, work, and that your gaming feels immersive and seamless. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect Form Factor
on August 25, 2026
Posted by: Lovetech55
[This review was collected as part of a promotion.] I am definitely happy that I chose to upgrade to the new Z Fold 8, I am defiently a fan of the new form factor and find it very convenient to use on the daily.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 26, 2026
Hey Lovetech55, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Fold8 with us. We love hearing how happy you are with your decision of your new device, and that the new form factor has been convenient and easy to use every day. We have shared links to resources to help you fully explore yoru new device, align the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Finallt the perfect phone
on August 25, 2026
Posted by: PennyDropper
[This review was collected as part of a promotion.] Heres the reason why I chose this amazing folding phone. Its everything I wanted plus more. The battery the size the usability and the perfect screen to watch movies and videos on.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 26, 2026
Hey there PennyDropper, we appreciate you sharing your experience of your Samsung Galaxy Z Fold8 with us. We are so happy to hear that you are loving your new device so much with the new form factor being perfect for the display size, and that the battery is keeping up with your usage during the day. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The fold 8 is great
on August 25, 2026
Posted by: Malaysia94
[This review was collected as part of a promotion.] I chose the zfold8 because of the form factor and I was looking for a foldable phone. Samsung has very good trade in values. Essentially the foldable phones are two phones in one. We have been using Samsung phones for years they are reliable and easy to use I love the customization of Android.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 26, 2026
Hi Malaysia94, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy Z Fold8. We are thrilled to hear how pleased you are with your new device, and that with the folding design it feels like two phones in one during your usage. Please, don't hesitate to reach out to us again in the future if you have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
the zfold8 has ascended
on August 25, 2026
Posted by: FoldAte
[This review was collected as part of a promotion.] I chose the zfold8 because it would have enable me to watch on a big screen that by becomes tiny in your pocket. I was shocked at how great it us for productivity too. Every time you unfold it, it feels special.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 26, 2026
Hey there FoldAte, thank you for sharing your feedback on your Samsung Galaxy Z Fold8. We absolutely love hearing how pleased you are with your new device, and that it has not only be immservice for your streaming, but helped you with your productivity as well. We have shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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