Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB - Lavender (AT&T)
Average customer rating
4.9
(2,116 Reviews)
Rating breakdown 2,116 reviews
5 Stars
1,866
4 Stars
226
3 Stars
15
2 Stars
4
1 Star
5
73%of customers recommend this product.
(
11 out of
15)
Customer Reviews for Samsung - Galaxy Z Fold8 256GB - Lavender (AT&T)
Customer Rating
5
My Zfold8
on September 7, 2026
Posted by: LOVEMYZFOLD
[This review was collected as part of a promotion.] I chose my device after holding one in a store. I immediately knew that this was the phone for me. I love the folding design, and how my apps run so smoothly. My Zfold8 is absolutely perfect. I am still getting used to being an android user, but I am enjoying everything about my Zfold8. If you're looking for a sign to get this phone, take it from someone who was also looking for a sign to get this device, i came from the other side. Do yourself a favor. Get this device. It's amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Zfold8
on September 7, 2026
Posted by: LOVEMYZFOLD
[This review was collected as part of a promotion.] I chose my device after holding one in a store. I immediately knew that this was the phone for me. I love the folding design, and how my apps run so smoothly. My Zfold8 is absolutely perfect. I am still getting used to being an android user, but I am enjoying everything about my Zfold8. If you're looking for a sign to get this phone, take it from someone who was also looking for a sign to get this device, i came from the other side. Do yourself a favor. Get this device. It's amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect size!
on September 7, 2026
Posted by: LoveFold8
[This review was collected as part of a promotion.] I was really excited back when the z fold first came out but I quickly realized that that, the way I normally used my phone, I rarely had occasion to open it and use the larger screen... not to mention, it was a brick back then. Fast forward all these years and the z fold 8 is such a nice surprise. The "passport" size is perfect for using the it closed, not having to utilize that very awkward aspect ratio the OLD folds are notorious for. And I dont know if its just my phone habits, but I open up to that larger screen and use it for more of my daily tasks like texting, email, and social media regularly. Not only do you get the best processor, and 120hz refresh rate, a large, super bright display and an amazing camera combination, but I cant say enough about the customization features that downloading Goodluck to compliment your galaxy phone affords you. You can customize EVERYTHING-really make your phone YOUR phone. I also have an s26 ultra, I have been samsung since the original galaxy s, and I am in no way saying that my s26 ultra is not the best in every way, but I am so happy that I chose to buy a z fold 8 also. The foldable phone experience is still unique and affords you something you just can't get, even with the hands down best flat phone. Its fun and convenient, and the new pocket size makes it even more so. Samsung has outdone themselves this year and I look forward to the future of foldable devices from samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great phone. Bad customer service
on September 7, 2026
Posted by: Victorious
[This review was collected as part of a promotion.] My phone is not working well. It restarts on its own about 6-7 times a day. I called Samsung and still haven't heard anything about the status of my ticket # I use my phone for work and regret trading in my 24 ultra when it was working flawlessly. Hope they realize alot.of issues with the fold 8 even on reddit many have the same problem as me. To be continued....
Value
1
Response from Samsung USBy R&R Team, September 8, 2026
Hi there Victorious, we appreciate you sharing your experience of your Samsung Galaxy Z Fold8 with us. We understand how frustrating it is when your device is not operating as intended or expected. We have shared a link to a troubleshooting guide to help you work towards a resolution for this matter at your convenience. We have also provided a link directly to the Samsung Support Team to assist you with the information you are seeking about an open ticket. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone size and experience I’ve ever had!
on September 7, 2026
Posted by: RevenantEchoes
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Fold 8, and it is easily my favorite device I have ever owned. Honestly, the size is perfect, it makes me feel like this is how phones should have been designed from the very beginning. The performance is incredibly fast, and both screens are absolutely amazing. It has completely transformed how I handle multitasking and has been an unbelievable device for mobile gaming. I couldn’t be happier with it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z fold 8 review
on September 7, 2026
Posted by: FinsUp74
[This review was collected as part of a promotion.] I chose the z fold 8 because of the passport size and 4.3 display. I have been extremely pleased with my decision. After going with the s ultra series for a few years now I felt it was too large for me to use. I constantly dropped my phone. With the z fold 8 I have yet to drop it. The crease is barely visible which was one of the main reasons I never switched but now I am glad I did. This phone is everything I thought it would be. My only gripe is I wish samsung would've given it a much bigger battery. Other than that I'm very pleased.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent fit for hand and pocket
on September 7, 2026
Posted by: Blawberg
[This review was collected as part of a promotion.] Love my new device. I was a big fan of the original fold, however it felt too big when placed in my pocket. I choose the new Fold 8 because of its smaller design and love it. What is also neat for nostalgic reasons is it feels like I am holding a cassette player when listening to music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best form factor
on September 7, 2026
Posted by: LiveMyFold
[This review was collected as part of a promotion.] I chose the Z Fold 8 for the shorter, wider form. It fits nicely in the pocket. I use the front screen the majority of the time. However, it is great to have the wider inner screen to multitask and view media content.
I love the phone.
I love the phone.
Value
5
Written by a customer while visiting Samsung US