Customer reviews from sharkninja.com
Ninja - Creami XL 11-in-1 Frozen Treats & Ice Cream Maker - Navy
Average customer rating
4.2
(302 Reviews)
Rating breakdown 302 reviews
5 Stars
207
4 Stars
34
3 Stars
12
2 Stars
13
1 Star
36
81%of customers recommend this product.
(
140 out of
173)
Customer Reviews for Ninja - Creami XL 11-in-1 Frozen Treats & Ice Cream Maker - Navy
Customer Rating
5
My new favorite item!
on June 28, 2026
Posted by: ChristinaK
[This review was collected as part of a promotion.] I’ve always wanted a Ninja Creami and was so excited when I received this. It far exceeded my expectations. I love that each cup holds 24 ozs so I can make enough for my family. It’s small and doesn’t take up much room on my counter but it’s so pretty that I don’t want to hide it! Loving this in the summer heat!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy to make, make sure to try different tastes and ingredients.
on June 28, 2026
Posted by: AnnaF
[This review was collected as part of a promotion.] This is my first ice maker and I really love it!😍 First of all that’s so convenient that you can choose different options to make ice cream or gelato, or milkshake. Second - I’m impressed how fast it takes to make an ice cream. Regular ice cream needs 2min to mix it up. The size of the appliance is super convenient, can fit on the countertop easily. There are 2 bowls included which you can use to store ice cream in the freezer.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Ninja Creami sucks
on June 27, 2026
Posted by: Don’t buy this
from Philly
Gender:Female
I bought this a couple weeks ago and it hardly works. Don’t waste your money
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, July 1, 2026
Hi there,
Thank you for taking the time to leave a review.
We're sorry to hear that your product has not been performing as expected. We'd be happy to share some troubleshooting tips and tricks that may help improve your experience. However, we noticed that your review doesn't specify the issue you're encountering, so we're unable to provide targeted guidance at this time. Please contact us using the link below with additional details about the problem you're experiencing, and our team will be happy to assist.
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're sorry to hear that your product has not been performing as expected. We'd be happy to share some troubleshooting tips and tricks that may help improve your experience. However, we noticed that your review doesn't specify the issue you're encountering, so we're unable to provide targeted guidance at this time. Please contact us using the link below with additional details about the problem you're experiencing, and our team will be happy to assist.
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Versatile and easy to use!
on June 26, 2026
Posted by: laurareyvi2
[This review was collected as part of a promotion.] Very easy to make home ice cream with no sugar!! It mixes perfectly well and makes a great ice cream! It has the option for milkshakes, Ice cream, Frozen Yogurt even Frappes! And many more. Easy to clean and the size is just perfect for 3 to 4 . I definitely recommend it.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Life Changer!
on June 25, 2026
Posted by: StaceyC
[This review was collected as part of a promotion.] I had an older model Ninja Creami that changed my life - I’m dairy free and sugar free so ice cream has been off the menu for a while. This new model is sleeker and a little quieter, with more settings and an XL container that makes a double serving. I’m in love already! Can’t wait to try out the milkshake and dairy free settings next.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Ice Cream the way it should be. No preservatives
on June 23, 2026
Posted by: Quiltergirl
Gender:Female
Let me just say that after my teenage grandson tried the peanut butter ice cream that I made in the Ninja Creami Deluxe, he went home and told his mom that he wanted a Ninja Creami for his next birthday. Honestly I thought that it would be something that would in up in the back of the cupboard, so i put off buying it for a long time. I'm glad that I decided to go ahead and buy one and to tell you the truth I don't consider myself an ice cream lover, but this is a game changer because I can control what I use when I make my ice cream. No more preservatives or chemicals in my ice cream and it's actually a lot better tasting than ice cream that I've purchased. My husbands new favorite is coffee ice cream. Mine teeters between Pumpkin Spice Cheesecake and Peanut butter and best yet I don't have to wait until the fall season to get my Pumpkin Cheesecake ice cream. I can make it anytime I want.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Perfect FroYo
on June 3, 2026
Posted by: #GWV
from Anniston, Al
Gender:Male
Purchased a few weeks ago and have been making yogurt in instapot and converting to various frozen yogurt in the CREAMi Deluxe. It has worker extremely well making the froyo but has a power issue. Support is resolving the power issue.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy delight
on May 30, 2026
Posted by: Ice cream crazy
Gender:Male
ONG we have made strawberry ice cream. Watermelon sherbet, chocolate mint and frozen cappuccino in the two weeks we have had it ! Where have you been ? Best thing I’ve bought this year !!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com