Customer reviews from sharkninja.com
Ninja - Creami XL 11-in-1 Frozen Treats & Ice Cream Maker - Navy
Average customer rating
4.2
(302 Reviews)
Rating breakdown 302 reviews
5 Stars
207
4 Stars
34
3 Stars
12
2 Stars
13
1 Star
36
81%of customers recommend this product.
(
140 out of
173)
Customer Reviews for Ninja - Creami XL 11-in-1 Frozen Treats & Ice Cream Maker - Navy
Customer Rating
5
Great addition to your kitchen
on July 9, 2026
Posted by: Rugbymom
from Wisconsin
Gender:Female
This addition to my appliances is very useful in my diet. If you see YouTube comments to not buy this, think for yourself first. If you want to make fruity sorbets, high protein ice creams that taste delicious this is for you and your family! Treat yourself to a few extra deluxe pints so you can have several in the freezer ready to go! I have made smooth mango/pineapple sorbets, strawberry yogurt, chocolate mocha ice cream, slushie, the possibilities are endless! One way to fight global warming…cool, frosty drinks, sorbets, ice creams in a few minutes. The clean up is simple, do it right away and then enjoy your dessert.
My husband surprised me with a cute little freezer just for the deluxe pints. Bring on the hot weather!
My husband surprised me with a cute little freezer just for the deluxe pints. Bring on the hot weather!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Easy to use but bunch of preparation
on July 8, 2026
Posted by: AlexandraN
[This review was collected as part of a promotion.] The Ninja Creami XL has impressive power and great functionality, making it easy to assemble and use. The various features and programs allow you to make different treats. However, I was disappointed with the process. You have to prepare and mix the entire base yourself from scratch, freeze it for 24 hours, and the machine basically just does the final blending/ churning. It's also quite loud during operation. It makes good ice cream, but it requires much more effort and prep time than I expected.
Written by a customer while visiting sharkninja.com
Customer Rating
5
11 and one ice cream maker Ninja 11 and one ice cream maker
on July 8, 2026
Posted by: AudreyT
[This review was collected as part of a promotion.] We have been using the ninja for a few weeks. I like that it is very easy to clean is not very bulky. It is very easy to set it up and get it working. It works extremely well. I like that you can make shakes with it, smoothies with it, and ice cream and there’s so much more you can do with it. I am so excited to use this product and figure out other products to make. 
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great buy!
on July 6, 2026
Posted by: Afe1960
from SC
Gender:Female
We are enjoying this so much. My daughter visited this week & now she wants one!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
on July 5, 2026
Posted by: Espy
from Wy
Gender:Male
Very good machine and blends and make a good texture when done. Would recommend this product to everyone. Thanks
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy to Use
on July 4, 2026
Posted by: GingerE
[This review was collected as part of a promotion.] I really like this Ninja Creami XL 11-1 . I’ve yet to master the art of making good ice cream, but I can make a very tasty Frappuccino. The machine itself is slightly heavy so I try to leave it in one spot. The tubs that came with the machine are thick and durable (I accidentally dropped one from about 10 feet and it didn’t break or crack). I do have difficulty cleaning the inside of the tubs because of the bottom design. I would recommend wiping down the gear that the lid attaches to after every use because, it’s been my experience, that some of your ice cream and such will be left on it.
The Creami is loud when in operation but not enough to deter me from using it on a regular basis.
The controls are easy to use once you know exactly which button (top, full, bottom) to push first.
This Creami does not come with a big recipe book, but they do have a QR code for you to direct you to their website.
The Creami is loud when in operation but not enough to deter me from using it on a regular basis.
The controls are easy to use once you know exactly which button (top, full, bottom) to push first.
This Creami does not come with a big recipe book, but they do have a QR code for you to direct you to their website.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Reliable, convenient, and definitely worth the purchase
on July 4, 2026
Posted by: NataliiaH
[This review was collected as part of a promotion.] This ice maker has been a fantastic addition for my kitchen. It processes ice quickly. Is easy to use, and Dow take um so much counter space. So simple to clean after each use.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Creamy ice cream in minutes
on July 2, 2026
Posted by: LeidyR
[This review was collected as part of a promotion.] I'm so happy to have this new ice cream maker in our home. I love that it allows me to make all kinds of frozen treats, including frozen yogurt, gelato, sorbet, and so much more, using high-quality ingredients while controlling the amount of sugar. It's perfect for anyone who wants to encourage healthier eating habits for their family. Personally, I love making fruit-based ice cream with real fruit pulp, less sugar, and even adding protein, which makes the whole experience even better. The machine is incredibly easy to use, and what impressed me the most is how quickly it transforms a frozen base into delicious, creamy ice cream with a smooth texture in just a few minutes. Another feature I really appreciate is that it comes with two containers, making it easy to prepare different flavors. Each one makes enough to share with several people, making it a great option for large families or gatherings. It's also very easy to clean, which makes using it even more enjoyable. It does make a bit of noise while it's processing, but since the longest cycle only takes about four minutes, it's not an issue for me at all. This ice cream maker has definitely made our warm, sunny afternoons much more refreshing, fun, and delicious.
Written by a customer while visiting sharkninja.com