Customer reviews from sharkninja.com
Ninja - Creami XL 11-in-1 Frozen Treats & Ice Cream Maker - Navy
Average customer rating
4.2
(302 Reviews)
Rating breakdown 302 reviews
5 Stars
207
4 Stars
34
3 Stars
12
2 Stars
13
1 Star
36
81%of customers recommend this product.
(
140 out of
173)
Customer Reviews for Ninja - Creami XL 11-in-1 Frozen Treats & Ice Cream Maker - Navy
Customer Rating
5
Best diet hack!
on July 19, 2026
Posted by: JuliaM
I am obsessed!!! I have been using this product for 3 weeks now, and I can’t remember what life was like before. I have experimented a little, but I discovered that I can put my entire meal replacement protein shake in and eat 24oz of ice cream in one go instead of a meal.
I am only hindered by having to wait for it to freeze. Which it seems like 18-24 hours is the sweet spot. The photo attached I only let freeze for 8 hours and it was a little too soupy, but the flavor was spot on!! Going to have to add bananas from now on.
This is now my number one weight loss hack. I no longer crave sweets when I can just “binge” a protein shake as ice cream!
This machine is super durable and will last for many many years. The noise is not a problem to me at all
Written by a customer while visiting influenster.com
Customer Rating
4
Great for getting the family involved
on July 17, 2026
Posted by: DanielleL
[This review was collected as part of a promotion.] This Ninja Creami takes a little bit of practice to get the hang of how to assemble the components each time with buttons and tabs to push while moving or holding another piece. That can be a challenge for arthritic or small hands. We tried out the machine making a milkshake from store bought ice cream and almond milk. The container made such a small amount when split between the two of us. The nice thing though is it can make another round in minutes so you can do it twice to make enough for two full glasses. I would also have liked to see a pour spout on the container so we can more easily dispense the blended drinks. Next we tried making cookies and cream ice cream using the recipe on Ninja’s website. It came out very creamy and completely mixed. This time it was plenty to split between us. Only suggestion I’d make is to put the container back in the freezer for a bit after making the base into ice cream. The consistency of the freshly churned ice cream was very soft like a milkshake but scoopable. The taste to both recipes were great with no icy consistency that store bought ice cream can have. The motor does get a little noisy similar to the decibel level of a running vaccuum. The amount it makes at once is a great opportunity to try out new flavor combinations because you only have a single pint to use up if it ends up tasting bad!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing
on July 16, 2026
Posted by: Mary317
Gender:Female
My daughter and I, loves making ice cream. Protein iced cream as well! It’s really amazing 🤩
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing ice cream
on July 14, 2026
Posted by: Tmac10004
Gender:Male
I love i want another for my other home! Amazing ice cream
Written by a customer while visiting sharkninja.com
Customer Rating
5
Yummy treats!
on July 13, 2026
Posted by: AmyB
[This review was collected as part of a promotion.] One of my favorite appliances! It makes delicious ice cream, smoothie bowls, sorbet and more!! Highly recommend!! I can’t wait to make all different flavors!
Written by a customer while visiting sharkninja.com
Customer Rating
2
MEH
on July 10, 2026
Posted by: HigNewton26
from San Diego
Gender:Female
I find it so hard to use. Maybe I’ll get better with time, but it’s been disappointing to me, so far.
Response from sharkninja.comBy SharkNinja, July 16, 2026
Hi there,
Thank you for sharing your feedback. We're sorry to hear that the CREAMi XL has been difficult to use.
We'd love the opportunity to help you get the most out of your unit. Our team can walk through any challenges you're experiencing and provide tips to help improve your results.
https://support.sharkninja.com/contact-us
We can help make your experience a better one.
Warmly,
Ninja Kitchen
Thank you for sharing your feedback. We're sorry to hear that the CREAMi XL has been difficult to use.
We'd love the opportunity to help you get the most out of your unit. Our team can walk through any challenges you're experiencing and provide tips to help improve your results.
https://support.sharkninja.com/contact-us
We can help make your experience a better one.
Warmly,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Get this!
on July 9, 2026
Posted by: KatieE
We got this on a whim and I’m so glad we did! We have wanted to make our own ice cream for a long time as the store bought can be expensive for cleaner ingredients. With this, we know exactly what is going into our treats. It is so easy to use and just as easy to clean. It fits in well on my coffee station counter. It is pretty loud but we aren’t bothered by it.
Written by a customer while visiting influenster.com
Customer Rating
5
Makes amazingly creamy, store-quality ice cream with very little effort.
on July 9, 2026
Posted by: NoraV
[This review was collected as part of a promotion.] I’m really impressed with this ice cream maker. My first batch came out incredibly creamy, just like the premium ice cream you buy in the supermarket. I still need to experiment with recipes and ingredients to make it even better, but the machine itself exceeded my expectations. It was easy to use and the texture was smooth and rich. I can’t wait to try frozen yogurt, sorbet and even smoothies.
Written by a customer while visiting sharkninja.com