Customer reviews from sharkninja.com
Ninja - Creami XL 11-in-1 Frozen Treats & Ice Cream Maker - Navy
Average customer rating
4.2
(302 Reviews)
Rating breakdown 302 reviews
5 Stars
207
4 Stars
34
3 Stars
12
2 Stars
13
1 Star
36
81%of customers recommend this product.
(
140 out of
173)
Customer Reviews for Ninja - Creami XL 11-in-1 Frozen Treats & Ice Cream Maker - Navy
Customer Rating
5
Ninja creami deluxe
on October 6, 2022
Posted by: Carold
from Grand Rapids Michigan
Gender:Female
[This review was collected as part of a promotion.] I absolutely love this ninja , we have made so many fun foods in it. , ice cream, Italian lemonade ice, frozen liquor drinks , it easy and fun to use , and it presents it self beautiful , I most definitely would recommend it to both my family and friends
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
High quality appliance
on October 5, 2022
Posted by: asb294
Gender:Male
[This review was collected as part of a promotion.] This has been a great addition to my kitchen. The appliance itself is very high quality and very easy to use. It also came with access to a long list of helpful recipes to really enjoy it. I’d highly recommend this brand for really any kitchen appliance.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Caught on fire!
on October 5, 2022
Posted by: Carrie
Gender:Female
It actually caught on fire the first time I used it. After 2 weeks still waiting on my replacement to get here. Will leave another review if the replacement actually works. My regular creami was fine.
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love this machine
on October 4, 2022
Posted by: depgale
from Marblehead, OH
Gender:Female
This is a great little machine. Once I watched a few videos and got the hang of it, I am making the best and creamiest ice cream, My 93 yoa mom loves the ice cream, this way she gets a different flavor every night she wants ice cream.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Karen31
from Oklahoma
Gender:Female
Verified Purchase:Yes
I bought and received my creami deluxe a week ago. I love it. So easy to make healthy ice cream. And the slushi feature is so wonderful for me
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Missed the Mark
on September 21, 2022
Posted by: BigAl
from Central TX
Gender:Female
[This review was collected as part of a promotion.] Let me preface this by saying I LOVE Ninja/Shark products (except for this one....)
I looked forward to getting the Ninja Creami. I had high hopes it would provide us with a quick and "healthier" ice cream alternative than store bought. I was mistaken. My assumption of quick and easy was dashed when I read that most of the recipes require a "base" ingredient which is prepared and frozen 24 hours prior to use. Normally I am not a manual reader, but for some reason, I actually read the instructions for the Creami and found it rather intimidating. There were so many "DO NOTs" that I was hesitant to try the machine. The recipes, although tempting, seemed to use a lot of less than healthy ingredients. It is a large and heavy machine that seems to be quite limited in its usage.
I looked forward to getting the Ninja Creami. I had high hopes it would provide us with a quick and "healthier" ice cream alternative than store bought. I was mistaken. My assumption of quick and easy was dashed when I read that most of the recipes require a "base" ingredient which is prepared and frozen 24 hours prior to use. Normally I am not a manual reader, but for some reason, I actually read the instructions for the Creami and found it rather intimidating. There were so many "DO NOTs" that I was hesitant to try the machine. The recipes, although tempting, seemed to use a lot of less than healthy ingredients. It is a large and heavy machine that seems to be quite limited in its usage.
Response from sharkninja.comBy SharkNinja, September 22, 2022
We are very sorry to hear that the Ninja™ CREAMi® Deluxe Frozen Treat Maker did not meet your initial expectations. We assure you that your feedback will be kept in mind when making changes to our products in the future. If you have any other questions please do not hesitate to reach back out to us. We can be reached by phone at 1-877-646-5288, Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Bad math
on September 21, 2022
Posted by: Joy1
from Texas
Gender:Female
First of all, how is a “pint” equal to 3 cups? Why don’t they just cal it a 3 cup container or a 1.5 pint container? Next, how can making two 3 cup “pints” give you two quarts of icecream? Last I learned in school a quart was 4 cups. 3 cups x 2 = 6 cups. 2 quarts = 8 cups. Who wrote the descriptions for this appliance? Other than that I’m sure the larger containers will be nice but Ninja, who do you have working for you? It really looks bad to have this in your promo info. Looks like y’all don’t know what you are talking about!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Disappointed
on September 20, 2022
Posted by: ernest0504
from Myrtle Beach, South Carolina
Gender:Male
[This review was collected as part of a promotion.] I have been using this for a week now. I was so excited to use this because we love making ice cream and other types of drinks. Unfortunately, the instructions were confusing. It doesn’t really stir very well especially when you press the bottom, it doesn’t stir the bottom. Though it looks promising but I hope they can improve this because it has a lot to offer. I just manually stir the products so it will blend nicely.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, September 22, 2022
Thank you for taking the time to share your review with us. We have reached out to you via email to gather more information and assist you further.
Written by a customer while visiting sharkninja.com