Customer reviews from sharkninja.com
Ninja - Creami XL 11-in-1 Frozen Treats & Ice Cream Maker - Navy
Average customer rating
4.2
(302 Reviews)
Rating breakdown 302 reviews
5 Stars
207
4 Stars
34
3 Stars
12
2 Stars
13
1 Star
36
81%of customers recommend this product.
(
140 out of
173)
Customer Reviews for Ninja - Creami XL 11-in-1 Frozen Treats & Ice Cream Maker - Navy
Customer Rating
5
Love, love, love
on March 8, 2024
Posted by: luvcrafts2day
from Virginia
Gender:Female
Bought this about a month ago and have used it everyday. I'm hooked. You do have to experiment, but I have loved everything I've created. I do low fat recipes and they are delicious. Highly recommend
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
No more store bought ice cream!!
on March 7, 2024
Posted by: Roxbailey
Love my ninja! Took me a few tries to get exactly what I needed, But now it’s wonderful! I use protein drinks which create excellent low fat , high protein enjoyment!!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Ninja CREAMi Deluxe Review: It's a 3-Star From Me
on March 7, 2024
Posted by: DCinCO
from Denver, CO
Gender:Male
As someone who owns a lot of Ninja products and has generally been impressed with their performance, I had high expectations for the Ninja® CREAMi® Deluxe. Ninja's products usually live up to their promises, so I was excited to add this to my collection. However, after some time with it, I'm landing on a 3-star rating.
The idea of making a variety of frozen treats at home was very appealing. Unfortunately, the execution hasn't been as flawless as I hoped. The ice cream often comes out too soft, almost like soup, and the sorbet is too icy, needing a remix to get closer to the right texture. This has been a bit of a letdown.
Also, the machine is loud. I mean, really loud. It's something to think about if you're sensitive to noise.
On the positive side, like most Ninja products, it's user-friendly, fits well in the kitchen, and isn't too hard to clean. This aligns with the quality and convenience I've come to expect from Ninja.
But, the price tag is steep. Considering the performance issues and how often I find myself actually using it, I'm questioning the value it offers for the price.
In conclusion, while I usually swear by Ninja products for their reliability and effectiveness, the Ninja® CREAMi® Deluxe has been a mixed experience. It has its strengths, like ease of use and cleaning, but the inconsistency in treat quality, noise level, and high cost are significant drawbacks. It's an okay gadget, but it might not meet everyone's expectations, especially if you're familiar with the usual Ninja standard.
Response from sharkninja.comBy SharkNinja, March 13, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't completely happy with your CREAMi. We will absolutely share all of your feedback with the relevant teams for consideration on future products.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't completely happy with your CREAMi. We will absolutely share all of your feedback with the relevant teams for consideration on future products.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Another Excellent Ninja Product!
on March 6, 2024
Posted by: NC Fan
from NC
Gender:Female
I’m a Ninja fan! The Creami is my fourth Ninja product (pressure cooker, indoor grill, & dual brew), and I LOVE them all! There’s so many low-calorie frozen treats to be dreamed of & made with this machine. My best hint for success is to let your frozen treat set out for about 15-17 minutes before you move it to the Creami for the magic to happen!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Good, then went downhill fast!
on February 23, 2024
Posted by: Minnow
from Virginia
Gender:Male
I bought this less than a month ago, and the first 2 uses...fantastic! 3rd use, it jams twice. Smelled burned metal, and it took a bit to get lid off. Gear on paddle and on plastic lid dark. Paddle got stuck even after letting ice cream thaw a bit before attempt. The bad part is, I can't get a replacement blade or lid. Out of stock. Does this happen alot? Internet says yes.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, April 16, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your CREAMi. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your CREAMi. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
4
Easy to use with lots of features
on February 14, 2024
Posted by: Heather78
from Nampa, Idaho
Gender:Female
I bought this a month ago and I love it 90% of the time. I am sure it is user error but I get a lot of powedery or sandy ice cream. I have tried adding a little liquid but it seems like that only makes it runny and sandy. For the most part though, having this around has helped me make healthier snack choices. Frozen fruit smoothies are amazing on my way to the gym. I add a little bit of the Lotus energy drink syrup and it is the perfect start! I would suggest buying extra containers because with two people using it, two wasn't enough to have something on hand often. We have 6 containers and that works great for us.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Wow.... amazing.
on February 6, 2024
Posted by: Sadie
from Ottawa, ON Canada
Gender:Female
This creami is amazing. I had my doubts. Even more so when it came out crumbly. Then I added a bit more liquid and did the respin. Wow it's ice cream and it's amazing. I used fairlife protein shake with a tbsp of pudding fat free. Omg so good!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Should have got a different brand…
on January 17, 2024
Posted by: Read the recent reviews
from Nevada
Gender:Female
I received the Ninja Creami Deluxe this December. I have never written a review before, but it fell so short of any expectations that I was compelled to write. I have tried various recipes starting with those in the included booklet and then those on the internet. Not only is the Creami extremely noisy, but the blade falls out while mixing, and the ice cream has to be remixed multiple times because it comes out powdered. I have tried making ices and same problems. And if the ice cream comes out somewhat edible, if you put it back in the freezer, it needs to be mixed again. It just is not worth all the effort for ice cream that is less than par.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 21, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear about your experience with your CREAMi, this is definitely not typical. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear about your experience with your CREAMi, this is definitely not typical. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com