Customer reviews from sharkninja.com
Ninja - Creami XL 11-in-1 Frozen Treats & Ice Cream Maker - Navy
Average customer rating
4.2
(302 Reviews)
Rating breakdown 302 reviews
5 Stars
207
4 Stars
34
3 Stars
12
2 Stars
13
1 Star
36
81%of customers recommend this product.
(
140 out of
173)
Customer Reviews for Ninja - Creami XL 11-in-1 Frozen Treats & Ice Cream Maker - Navy
Customer Rating
1
Poor advertising
on August 24, 2026
Posted by: Meees
from Mi
Gender:Female
I’m not sure why this is listed under ice cream maker. It does not make ice cream. It blends already frozen ingredients you have to mix and freeze 24 hours in advance. My ninja blender can do that.
Response from sharkninja.comBy SharkNinja, August 24, 2026
Hi there,
Thank you for taking the time to leave a review.
We appreciate your feedback and understand your concerns regarding how the product is categorized. We value hearing our customers' perspectives on product features and expectations, and your comments will be shared with the appropriate teams for consideration. Feedback like yours helps us continue to improve the customer experience.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We appreciate your feedback and understand your concerns regarding how the product is categorized. We value hearing our customers' perspectives on product features and expectations, and your comments will be shared with the appropriate teams for consideration. Feedback like yours helps us continue to improve the customer experience.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Perfect texture frozen.
on August 21, 2026
Posted by: DimaS
The Ninja cream deluxe frozen is powerful. Super easy to operate, and simple to clean. It mixes ingredients to absolute perfection every day for everybody.
Written by a customer while visiting influenster.com
Customer Rating
5
I make my own ice cream
on August 20, 2026
Posted by: Emiemz
Gender:Female
Love the ninja Creami, have one every night. Works so well with the right recipes
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love the ice cream
on August 20, 2026
Posted by: Bbb21
from Ohio
Gender:Female
I've only used it once but the vanilla recipe from the book was amazing with added real vanilla beans. I have 2 other kinds prepped to try too. Very happy with the warranty as well.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Perfect for anyone who loves frozen treats
on August 18, 2026
Posted by: TracyC
If you ever wanted to male your own Ice Cream, I might have just found your new favorite kitchen item. This easy to use multi functional machine does it all, ice cream, shaved ice, smoothies, milkshakes and gelatos.
You have the freedom to make it however you desire even High Protein Ice cream.
Pros
Easy to Clean
Customize
great texture
Cons
It does require to pre freeze for 24 hours ( but I found it not to be that big of a deal as i have five containers)
If you love frozen treats do not miss out on this machine
You have the freedom to make it however you desire even High Protein Ice cream.
Pros
Easy to Clean
Customize
great texture
Cons
It does require to pre freeze for 24 hours ( but I found it not to be that big of a deal as i have five containers)
If you love frozen treats do not miss out on this machine
Written by a customer while visiting influenster.com
Customer Rating
5
Don’t Miss Out
on August 13, 2026
Posted by: Ninja Queen 63
from Indiana
Gender:Female
[This review was collected as part of a promotion.] I think I am in love!!! This is the best gadget ever. I am a Ninja Queen!!!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Makes good dairy free ice cream
on August 11, 2026
Posted by: VenieceshaW
[This review was collected as part of a promotion.] Probably just me, but it took a little bit of time before I felt like I understood how to use this machine. I love that it comes with recipe ideas and the versatility of making different things like smoothie bowls, sorbet, frozen yogurt, etc. I followed the instructions of making dairy free ice cream with cookie add-ins. The ice cream came out pretty descent and the texture was just like regular ice cream. Easy clean-up. I can't wait to make more with this 11-in-1 ice cream maker.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Excellent device
on August 10, 2026
Posted by: fr 12
from Central Pennsylvania
Gender:Male
This is our favorite counter-top appliance in our kitchen. It is amazing. It provides a healthy choice for dessert, (basically a dish of fruit whipped into an ice cream-like treat). We use it everyday.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com