I actually got my first one at the end of May for Mother’s Day. I saw my first one, because Ninja had to send me a replacement because the blade keep falling off. I got the second one and it doesn’t stay on, I have to unplug it and then plug it back in. Yesterday, I got the third replacement, plug it in and guess what it does the same as the second one. I am trying to decide now what to do. Love the concept of the machine, too bad it doesn’t work right! And actually this cord is smaller than the other. Come on Ninja DO BETTER!
Response from sharkninja.comBy SharkNinja, July 24, 2024
Hello, Thank you for taking the time to provide your feedback. Something doesn’t seem quite right about how your CREAMi is performing; we’d like to look into this further to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this. Kind regards, Ninja Kitchen
I love my ninja creami deluxe! I use it 3 times a day for creamiccinos, frozen yogurt and high protein ice cream. I could not be happier with my purchase.