Customer Reviews for Ninja - Creami XL 11-in-1 Frozen Treats & Ice Cream Maker - Navy
Customer Rating
3
Fair
on August 21, 2024
Posted by: Pete
Had this about a month now. Makes ok ice cream. A lot of the times, you have to remix several times. The blade has already fell off 3 times into the quart. After mixing, if you leave it plugged in, the next time using it you have to unplug it, even if you use it the next day as it will not power on.
Response from sharkninja.comBy SharkNinja, September 17, 2024
Hello, Thank you for taking the time to leave a review. We’re deeply unhappy to hear about the trouble this may have caused. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
I am so ecstatic that I FINALLY pulled the plug and ordered this! I have been obsessed with creating different recipes and learning from other Ninja Creami users! My husband is an ice cream lover and he’d gladly eat ice cream every day for dessert, but the calories and sugar content in GOOD TASTING store bought ice creams interfered with his healthy food choices. He now is more obsessed with this Creami than he anticipated because he can create his own recipes and therefore he knows exactly what ingredients he’s putting into them. He’s like a kid in a candy store! We are both so thrilled to have this Creami and I only wished I had purchased it sooner!
Used it several times. At times you have to respin it 5 or 6 times to get it soft serve. A little disappointed in that aspect. Still learning , has made some very good ice cream also.