Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB - Cream (Verizon)
Average customer rating
4.9 out of 5
4.9
(2,477 Reviews)
Open Ratings Snapshot
Rating breakdown 2,477 reviews
5 Stars
2,181
4 Stars
261
3 Stars
23
2 Stars
7
1 Star
5
74%of customers recommend this product. 
(
14 out of 19
)
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Customer Reviews for Samsung - Galaxy Z Fold8 256GB - Cream (Verizon)
Customer Rating
5 out of 5
5
Awesome experience
on October 8, 2026
Posted by: AngelGuardian
[This review was collected as part of a promotion.] I chose the Fold 8 because of the small screen it's so easy to use and so convenient having multiple viewing options. I'm a photographer and using lihgtroom in the inner screen it's perfect, I come from the Fold 5, Fold 7 and now 8. Thanks Samsung.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 9, 2026
Hi AngelGuardian, thank you for your feedback on your Samsung Galaxy Z Fold8. We are so happy to hear that you are enjoying the usage of your device, and finding it so wonderful for your photography. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The perfect size
on October 8, 2026
Posted by: Brasvang
[This review was collected as part of a promotion.] I chose the Samsung Z Fold 8 because it's the perfect size. S26 Ultra for example, is too big for a guy to put his phone in his pocket. I love how you can do almost anything on front screen, and when you want to watch a movie you unfold your phone to a mini tablet size.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 9, 2026
Hey Brasvang, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We love hearing how happy you are with the design of your device, and that the size feels perfect when using the outer display for many daily tasks, and that the larger display is so perfect for your streaming. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Size of device
on October 8, 2026
Posted by: Justin
[This review was collected as part of a promotion.] The size of this devcie makes it feel like a passport but thej opens to a tablet size screen. Best phone i have ever owned.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 9, 2026
Hi there Justin, thank you for taking time out of your day to share your experience of your Samsung Galaxy Z Fold8 with us. We couldn't be happier to hear that the new form factor of this device has made it feel like the best you've ever owned. We have provided links to resources to help you fully explore the enhanced capabilities of your device, customize the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Phone, great use of fold.
on October 8, 2026
Posted by: Avidphoneuser
[This review was collected as part of a promotion.] I choose to use the Fold 8 in my everyday life because of its excellent size and compatibility with my everyday use. It is an excellent size to watch shows or clips on, great for sharing pictures with friends. I find that any apps I use on a regular basis are compatible with the expanded view. I have had no creasing issues with the fold point.
Over all, excellent phone, would chose again.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 9, 2026
Hey Avidphoneuser, thank you for your feedback on your Samsung Galaxy Z Fold8. We are so happy to hear that you are finding this size of this device to so perfectly align to your needs and wants, especially for your streaming. We would love to hear from you again in the future if you have questions during your usage, or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Amazing Z
on October 8, 2026
Posted by: LovetheZ
[This review was collected as part of a promotion.] I can only say that this new series of foldables is the best yet
It is amazing what you can do with this phones
I am able to text with my big thumbs with no problem
Everything seems so easy
I can watch my favorite videos and content with an unbelievable quality like never before
The size and light weight is on a different level
I think that Samsung has really nailed it this time
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 9, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how much you are loving your new device, and that the new form factor has felt like the best you've had thus far, especially for your streaming. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Foldables have entered a whole new era!
on October 8, 2026
Posted by: JGbob06
[This review was collected as part of a promotion.] I've contemplated getting a foldable smartphone for ages by now, but never really had the drive to make the switch. However, with the launch of Samsung's new foldable lineup, there is certainly a standout, major star. The Galaxy Zfold 8 introduces a unique form factor to their fold lineup, being of a "passport" style. Upfront, it gives the user a sleek, stylish, and VERY compact design, then unfolding into a gorgeous 4:3 ratio inner display. After using this phone for about 2 months now, I can say that this is THE best device for content/media consumption I have ever used. The versatility in the compact form factor for everyday life, the 4:3 ratio making movies and TV shows a magical experience, and the multitasking capabilities make this phone a very comfortable choice. I chose to finally make the switch to a foldable in a time where its market is extremely competitive, and it still outshines all competition.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 9, 2026
Hey there JGbob06, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Fold8 with us. We are so pleased to hear how happy you are with the new form factor, and daily usage of your device. We have shared a link to the Samsung Support Team for your convenience if you have any questions about your device during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The perfect ratio among all phones!
on October 8, 2026
Posted by: RankaT
[This review was collected as part of a promotion.] I've been Galaxy user over 10 years. I loved my Galaxy note 10 and Galaxy ultra s23. This phone, Galaxy z fold 8 is different thing. If you love to read many ebooks, especially comic books, you love fold for sure. This phone is really light and the ratio is perfect fit for book readers. I was also not sure before I got the actual fold 8. However, when I completed all settings, opened kindle, and started reading, everything changed. I can surely claim Galaxy fold 8 is the best phone in my life.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 9, 2026
Hey RankaT, we appreciate your feedback on your Samsung Galaxy Z Fold8. We couldn't be happier to hear that you are finding this to be the best phone you've had in your life, and thati t feels so perfect for your reading while being comfortable in your hand for prolonged periods of time. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The phone is awesome but the camera quality is not
on October 8, 2026
Posted by: Jphappy
[This review was collected as part of a promotion.] I love the design and the feeling of holding this phone. However the camera quality is way worse than other phone in the same price range. I understand that becuz it only has 2 cameras but why the other phone with 2 camera still have better photo quality than this.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, October 8, 2026
Hey Jphappy, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are pleased to hear that you are enjoying the new form factor and daily usage of your device. We have provided a link to an article to help you with the different settings and features of your camera for the best possible photos and videos. We have also shared a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Learn about camera modes and settings on your Samsung Galaxy Z Fold8
https://www.samsung.com/us/support/answer/ANS10013190/
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Written by a customer while visiting Samsung US
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