Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB - Cream (Verizon)
Average customer rating
4.9 out of 5
4.9
(1,923 Reviews)
Open Ratings Snapshot
Rating breakdown 1,923 reviews
5 Stars
1,700
4 Stars
205
3 Stars
12
2 Stars
3
1 Star
3
85%of customers recommend this product. 
(
11 out of 13
)
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Customer Reviews for Samsung - Galaxy Z Fold8 256GB - Cream (Verizon)
Customer Rating
5 out of 5
5
LOVE THIS PHONE!!!
on August 28, 2026
Posted by: Encar926
[This review was collected as part of a promotion.] Huge upgrade from the fold6. Happy I waited for the fold8. I chose this phone bc of its form factor. It's smaller, wider and soooo light. A little upset they got rid of flex mode for this phone but NOT a deal beaker.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z fold 8 wide
on August 28, 2026
Posted by: Pikaandmoose
[This review was collected as part of a promotion.] I had the z fold 7 and wasn't planning to upgrade, but when I saw how awesome the form factor was going to be for the z fold 8 I knew I had to swap. I chose the z fold 8 passport style for a smaller phone, but more useable experience. It's so much nicer to hold in hand, the crease is much less noticeable, and the hinge is nicer. It also looks great with YouTube videos. It's big enough that I can get done what I need on the cover screen and I can open it when I want to multi task. I love this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great form factor so far!
on August 28, 2026
Posted by: Monserr
[This review was collected as part of a promotion.] I'm loving my fold 8 so far! I will admit, I was skeptical the first day and it took a bit of getting used to after coming from the S24U with a large screen. But I'm glad I chose to stick with it and learn how to best utilize the phone. It's the best of both worlds with the front screen being small enough to hold in my petite hands, and the big screen being great for playing games, watching videos, and scrolling social media. I also really love the pistachio color and would definitely be inclined to upgrade my accessories if they had a matching color ecosystem.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Form Factor
on August 27, 2026
Posted by: Blackfang
[This review was collected as part of a promotion.] This is my first foldable device, and I'm glad I waited until now. I chose this model for the form factor, and I've been loving it. I've been busy customizing everything to my liking.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 28, 2026
Hey Blackfang, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are so pleased to hear how happy you are with the design and daily usage of your device. We have provided a link to the complete manual to help you customize your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pleasantly surprised with the new fold 8
on August 27, 2026
Posted by: Samsunggurl25
[This review was collected as part of a promotion.] I have to say, I’m pleasantly surprised by the Samsung Galaxy Z Fold8. I wasn’t sure I’d like it at first — especially coming from bigger phones like the S22 Ultra and S24 Ultra— but this device completely changed my mind.
I actually owned a Fold3 years ago and loved the concept, but I ended up trading it in after dealing with cracked screens and the hassle of replacements. Because of that, I thought I was done with foldables. But the Fold8 feels like a totally different experience.
The first thing that stood out to me is the size. Even though it’s shorter than the Ultra, the wider cover screen makes it feel more natural and comfortable to use. I expected the smaller height to bother me, but the wideness really makes up for it — typing, scrolling, and everyday use feel better than I expected.
And once you open it up? The inside display is so much better than what I had on the Fold3. It feels more spacious, more refined, and more useful for multitasking. Samsung clearly learned a lot over the years, and the improvements are noticeable.
Ultimately, I’m glad I chose to upgrade. The Fold8 feels like the foldable I always wanted — durable, comfortable, and genuinely fun to use. I didn’t think I’d go back to a foldable, but this one won me over!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 28, 2026
Hi there Samsunggurl25, thank you for your feedback on your Samsung Galaxy Z Fold8. We love hearing how much you are enjoying the new form factor of this device, and that the change has added so much value to your experience. We have shared links to resources to help you fully explore the capabilities of your device, customize the settings, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z Fold 8
on August 27, 2026
Posted by: MyFold8
[This review was collected as part of a promotion.] I chose Galaxy Z Fold 8 coz it feels like using a phone and a tablet at the same time.
The available apps and AI features i can use with this phone is awesome.
I traded my Galaxy S26 Ultra with this phone, after 2 weeks of using this i might not upgrade to the next galaxy fold coming out next year.
I really LOVED THIS PHONE!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 28, 2026
Hey there MyFold8, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are so happy to hear how pleased you are with the upgrade to your new device, and that you are happy with the features of Galaxy AI on your device. Please, reach out to us again in the future if any questions come up about your device, or you would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very nice form factor!
on August 27, 2026
Posted by: CleverStyles
[This review was collected as part of a promotion.] I chose the Samsung Z Fold 8 because of the new form. I am a fan of the Ultra series for everyday use, and I use the Fold series for work.
I watched the Samsung event, and I was immediately curious about apps, movies, and reading on the new aspect ratio. I was very pleased! The apps I use open and fit the new aspect ratio; the input experience with apps have been drastically improved. I can actually watch quick work videos without opening the phone, and the content will fill the screen. Opening the phone to watch movies has improved tremendously. When I am reading .pdf files for work or books, I really enjoy the content fills the space on the Z Fold 8 when it is open.
I am actively trying to find a reason to use my Ultra again. I love the Ultra phones, but the Note 8 makes it easier to work and play on the same phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 28, 2026
Hey CleverStyles, we appreciate you sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We couldn't be happier to hear how pleased you are with the new form factor, and that you are able to use your device so well whether folded or unfolded. We have shared a link to the Samsung Support Team for your convenience if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent all around phone
on August 27, 2026
Posted by: 808techenthusiast
[This review was collected as part of a promotion.] I chose the z fold 8 (wide) because I wanted a foldable that is not as tall as others and opens up to an inner screen that isn't square, but more rectangular for viewing of media. This phone fits that objective perfectly. The inner screen is the best looking of all the foldables I've used. It's anti reflective and calibrated perfectly as far as colors, sharpness, and clarity. The hardware quality is top notch and definitely gives off a premium vibe. The feature set is huge and useful. This phone feels polished and refined.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 28, 2026
Hey there 808techenthusiast, we appreciate you sharing your experience of your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how much you are loving your new device, that it feels immservice during your usage, and that you are finding it comfortable in your hand for prolonged usage. We have provided a link to the complete manual to help you with additional capabilities like Galaxy AI. We have also provided a link to the Samsung Support Team to assist you further if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
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