Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB - Cream (Verizon)
Average customer rating
4.9 out of 5
4.9
(2,477 Reviews)
Open Ratings Snapshot
Rating breakdown 2,477 reviews
5 Stars
2,181
4 Stars
261
3 Stars
23
2 Stars
7
1 Star
5
74%of customers recommend this product. 
(
14 out of 19
)
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Customer Reviews for Samsung - Galaxy Z Fold8 256GB - Cream (Verizon)
Customer Rating
5 out of 5
5
This phone is everything I need in a device
on October 23, 2026
Posted by: LoveTheFold
[This review was collected as part of a promotion.] I chose the Samsung Z Fold 8 because it has everything I want in a device and it's still portable enough to use as my daily phone. I love having options and versatility. It's awesome. Best phone I've ever owned.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
GREAT Phone
on October 22, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love everything about the device. I only have one complaint and I know it is agreed upon by other users; the sound quality. Audio while being in voice chats or on speaker phone calls is rough. Other than that I really love the phone. The form factor is so nice. I also wish the camera was a bit better, but I understand that a thin phone can only do so much. And I love the thin design, so I understand the trade offs!
Value
4 out of 5
4
Response from Samsung USBy R&R Team, October 23, 2026
Hey there Loulabell, we appreciate you sharing your experience of your Samsung Galaxy Z Fold8 with us. We are pleased to hear that you are overall happy with the usage and capabilities of your device. We have provided a link to an article to help you with the audio settings of your device to help you best align them to your preferences. We have also shared a link to an article to help you with the camera settings and features for the best possible photos and videos with your device. We have lastly, provided a link to the Samsung Support Team to help you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Learn about camera modes and settings on your Samsung Galaxy Z Fold8
https://www.samsung.com/us/support/answer/ANS10013190/
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
LOVE the phone ut ......
on October 21, 2026
Posted by: Anonymous
I LOVE my zFold 8..... however the fact that my inner screen hinge shattered without any foul play broke my heart. I want to love this phone 100% but it is impossible unfortunately. But that is the price to pay when buying a first model on a device.
Response from Samsung USBy R&R Team, October 22, 2026
Hi there Frecklecafe, we appreciate you sharing your experience of your Samsung Galaxy Z Fold8. We know how distressing it is when your new device is not functioning as intended or expected. We have provided links to the Samsung Support Team and your warranty information to help you work towards a resolution for this experience. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exciting New Phone
on October 21, 2026
Posted by: MrDave88
[This review was collected as part of a promotion.] I haven't updated my phone in years. I needed something that could handle my daily calls, help with my business, and keep me entertained. I chose the Galaxy Z Fold8 because it’s got everything I need and then some. I love being able to see multiple tabs while I'm on a FaceTime call. The split screen makes multitasking super easy. Plus, I can always just use it closed whenever I want to keep things simple.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 22, 2026
Hi there MrDave88, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We couldn't be happier to hear how much you are loving your new device for the ability to multi-task, enjoy your entertainment, and keep up with your work needs. We have shared a link to the Samsung Support Team for your convenience if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New experience
on October 21, 2026
Posted by: newphoneuser
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold 8 because I wanted something different. The past 1t years of phones have looked the same for any brand. I like the boxy feel of the Z Gold I.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 21, 2026
Hi there Newphoneuser, we appreciate you sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are pleased to hear that you are happy with your choice in device when you were seeking a new experience. We have provided links to the full manual and the Samsung Support Team to help you customize your device, while exploring all of the available features, and answering any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Light weight, big screen
on October 20, 2026
Posted by: Hay1233
[This review was collected as part of a promotion.] The Galaxy Z Fold 8 is an absolute masterpiece of mobile engineering. Samsung has truly perfected the foldable experience with this iteration. The massive inner display is stunningly vibrant and crisp, turning the device into an unmatched productivity and entertainment powerhouse. Multitasking is a breeze, allowing you to run several apps simultaneously without a single stutter, all powered by a top-tier processor that delivers incredibly smooth performance.
The hinge design is flawless, opening and closing with a satisfying, premium feel. Despite the massive screen, the device is impressively thin and light when folded, making it feel just like a regular high-end smartphone in your pocket. The cameras are phenomenal, capturing breathtaking photos and videos in any lighting condition, and the battery life is stellar, easily getting you through a busy day. If you want the ultimate smartphone experience that pushes the boundaries of what a device can do, the Galaxy Z Fold 8 is simply spectacular.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 21, 2026
Hey Hay1233, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how perfect you are finding your device for your productivity and entertainment. We have provided a link to the Samsung Support Team for your convenience. These experts can help you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phones Ever
on October 20, 2026
Posted by: Murphette
[This review was collected as part of a promotion.] I chose the new z-fold 8 because it was time to upgrade from my z-fold 4 ultra. I will NEVER own a different kind. The fold is AMAZING. It literally does IT ALL. I loved my fold 4 ultra it was nice and big, this time I opted to just get the regular fold and I might actually like it better in some ways. I have small hands so I can definitely reach everything even 1 handed. It still has a great screen that I can see everything with. I'm. Not disappointed at all. This phone is great.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 21, 2026
Hey Murphette, we appreciate your feedback on your Samsung Galaxy Z Fold8. We love hearing how happy you are with the new form factor of your device, and finding it to feel so great in your hands during your usage. We have shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose this galaxy 8 for a reason
on October 20, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose Samsung fold because it's the most durable and multi function that covers both of my creative needs and professional + personal needs, the size is amazing and the smoothness of the flow is unbeatable
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 21, 2026
Hi SudabayGalaxy, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are so happy to hear how much you are enjoying the versatility of your device for your work and personal uses every day. We have shared a link to the Samsung Support Team for your convenience if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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