Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB - Cream (Verizon)
Average customer rating
4.9
(2,477 Reviews)
Rating breakdown 2,477 reviews
5 Stars
2,181
4 Stars
261
3 Stars
23
2 Stars
7
1 Star
5
74%of customers recommend this product.
(
14 out of
19)
Customer Reviews for Samsung - Galaxy Z Fold8 256GB - Cream (Verizon)
Customer Rating
5
Samsung Galaxy Z Fold 8
on October 12, 2026
Posted by: Joshuaj806
[This review was collected as part of a promotion.] "I chose" to buy the new Samsung Galaxy Z Fold 8 because of the style. The phone itself has been great. The battery lasts me all day even when I use it to play my spotify all day while at work with my Bluetooth headphones connected to it. Love watching videos on it. Different ways you can turn it and watch them. So all in all. Great purchase.
Value
5
Response from Samsung USBy R&R Team, October 12, 2026
Hey there Joshuaj806, thank you for your feedback on your Samsung Galaxy Z Fold8. We are so happy to hear that youa re enjoying the usage of your device every day, and that your are finding the larger inner display so immersive for your streaming. We have shared a link to the Samsung Support Team for your convenience if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Almost no flaws
on October 12, 2026
Posted by: YaBoiJango
[This review was collected as part of a promotion.] I chose the Z Fold 8 after years of never being interested in the fold series before. The form factor was what piqued my interest but once I got my hands on it I've decided to remain with it as almost everything is perfect with it. When I had the S series my biggest grip was that each phone seemed to only get bigger and was a hassle to use one handed. With the Z fold 8 it was easier to use one handed while having the option to make it bigger for media consumption. Everything I used to do on my s24 ultra I've been able to do better on my fold such as gaming, reading, and watching videos. All good things aside i only see two cons with the fold and I am sure it can be adjusted in the next model
1. Side buttons are uncomfortable to use especially due to how close they are. Spacing them would be better especially when doing things like screenshots
2. The camera positioning should be horizontal instead of vertical as the problem with having big hands occurs again when a fingers gets in the way or magsafe accessories don't properly fit due to the camera
Other then these two flaws the phone is otherwise perfect for all my uses.
Value
4
Response from Samsung USBy R&R Team, October 12, 2026
Hi there YaBoiJango, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are pleased to hear that you are overall happy with the usage and capabilities of your device, and we understand it can take time to adjust to the hardware differences from any previous device you may have used. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on October 11, 2026
Posted by: Sarahrahrah
[This review was collected as part of a promotion.] I chose the Z Fold8 because it was different. But now I love it because it's a crossover between a smartphone and a tablet. The fact that it unfolds into a bigger screen has been helpful for completing documents for work, streaming shows, and playing games while still being able to fold back up and fit in my pocket.
Value
5
Response from Samsung USBy R&R Team, October 12, 2026
Hey Sarahrahrah, thank you for taking time out of your day to share your experience of your Samsung Galaxy Z Fold8 with us. We love hearing how happy you are with the usage of your device for both personal and professional uses every day, and that it has been so convenient to carry around during the day. We have shared a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I choose to review the Z8 because it's awesome
on October 11, 2026
Posted by: SamAfficionado
[This review was collected as part of a promotion.] I choose to review the Z8 because Samsung has overdone itself. So many generations ahead of the competition. So clean format. Wallet size that you can wear inside a reguraly sized buttoned breast pocket with no part sticking out not letting you to secure your phone. It is a blast in my opinion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I choose it n i Love it
on October 11, 2026
Posted by: Solidsnakee
[This review was collected as part of a promotion.] What an device only if it has more powerful cameras then it will be the phone of the year !!
I choose it because its smaller, faster , bigger screen in small fold piece of art if i could say !
Here is my rating in numbers '
Design 》》》10/10
Seceens 》》10/10
Device temperature 》》8/10 it get a little bit hotter when you heavy use it
Cameras 》》8\10
Over all rqting 》》9/10
Thanks
I choose it because its smaller, faster , bigger screen in small fold piece of art if i could say !
Here is my rating in numbers '
Design 》》》10/10
Seceens 》》10/10
Device temperature 》》8/10 it get a little bit hotter when you heavy use it
Cameras 》》8\10
Over all rqting 》》9/10
Thanks
Value
5
Response from Samsung USBy R&R Team, October 12, 2026
Hi there Solidsnakee, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy Z Fold8. We are pleased to hear that you are overall happy with the usage of your device every day. We have provided links to articles to help you troubleshoot the temperature of your device, and maximize your experience with your camera. We have also provided a link to the Samsung Support Team to assist you further if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Learn about camera modes and settings on your Samsung Galaxy Z Fold8
https://www.samsung.com/us/support/answer/ANS10013190/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Learn about camera modes and settings on your Samsung Galaxy Z Fold8
https://www.samsung.com/us/support/answer/ANS10013190/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Written by a customer while visiting Samsung US
Customer Rating
5
Didn't think I was going to like it.
on October 11, 2026
Posted by: Spydrmn69
[This review was collected as part of a promotion.] When i was shopping for the phone. I was leaning towards the fold 8 ultra. After holding the phone at best buy I fell in love with the fold 8. The smallness to it makes things easier for me. I also get to have the full effect when I have it opened. The phone oped is bigger than the fold 5 I had so some how recieved a smaller and bigger phone at the same time. Thank you for this. If I could change anything about this phone I would have liked it maybe and inch or inch and a half taller.
Value
5
Response from Samsung USBy R&R Team, October 12, 2026
Hi there Spydrmn69, thank you for your feedback on your Samsung Galaxy Z Fold8. We are happy to hear that your new device has exceeded your expectations in size and functionality. We have shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is everything I need in a phone
on October 11, 2026
Posted by: BigHomieD
[This review was collected as part of a promotion.] I chose the Z Fold 8 For its versatility, it has the right size. It's big enough and small enough. I like how. That the features are great for me watching movies, or surfing the internet, playing games. It's a tablet and a phone. It just it's perfect for me. It fits in my hand, fits in my pocket. It's just a a great phone all around. It's very very responsive, and I would recommend this for everyone.
Value
5
Response from Samsung USBy R&R Team, October 12, 2026
Hey there BigHomieD, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We couldn't be happier to hear how much you are enjoying the versatility of your device, and that it feels like the perfect size for all of your needs. We have shared a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely phenomenal
on October 11, 2026
Posted by: NuDei1028
[This review was collected as part of a promotion.] I choose the Galaxy fold AGAIN, AGAIN, & AGAIN!!! I'm so glad the made a version that is more compact but with an even larger screen.
I use my phone to share educational videos with my patients and the larger screen helps to prevent eye strain.
The color is so sharp. My only complaint are the lack of choices for cases. It would be nice to have a case that includes a wallet or stand.
This is my 3rd fold and when it's time for an upgrade I'll get another Galaxy Fold. My favorite cellphone ever.
Value
5
Written by a customer while visiting Samsung US