Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB - Cream (Verizon)
Average customer rating
4.9 out of 5
4.9
(2,477 Reviews)
Open Ratings Snapshot
Rating breakdown 2,477 reviews
5 Stars
2,181
4 Stars
261
3 Stars
23
2 Stars
7
1 Star
5
74%of customers recommend this product. 
(
14 out of 19
)
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Customer Reviews for Samsung - Galaxy Z Fold8 256GB - Cream (Verizon)
Customer Rating
5 out of 5
5
Love My Zfold 8
on October 19, 2026
Posted by: MgkWan
[This review was collected as part of a promotion.] I have only had my phone for a week and I am in love. I chose the Zfold 8 instead of the ultra because of its shape. The size is a bonus. I was gonna purchase a new e-reader and realized I could kill 2 birds with one stone by upgrading my phone. Winning!!! If you're on the fence, get it. Didn't know it came with a built in screen protector for the inner screen. Super happy with my purchase.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 20, 2026
Hey MgkWan, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Fold8 with us. We are so happy to hear how much you are enjoying your new device, and that you are finding it so versatile for all of your needs and wants. We have provided a link to the full manual for your device to help you fully explore all of the features and capabilities of your device. We have also provided a link to the Samsung Support Team to assist you if you have any questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy zfold 8
on October 19, 2026
Posted by: L0ve2sh0p
[This review was collected as part of a promotion.] I chose the galaxy z fold 8 for a new experience. I love this phone! It has so many options, amazing protection. I love how it becomes tablet size. It also has double screen which is so cool. I would buy this phone again if I had to. I am very happy with it. It also has many different cases from plain to wallet cases.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 19, 2026
Hey L0ve2sh0p, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are so pleased to hear how much you love your new device, and how versatile you are finding the device during your usage. We have shared a link to the Samsung Support Team for your convenience if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I'm in love with this phone
on October 19, 2026
Posted by: AlwaysSamsung
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold8 due to its form factor and the integrated Samsung features I consistently rely on. I strongly recommend continuing this model in future Z Fold lineups. Ideally, the next iteration should incorporate the Z Fold8 Ultra's camera specifications into the standard wide format, as this configuration should serve as the flagship of the Z Fold series.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, October 19, 2026
Hey AlwaysSamsung, thank you for your feedback on your Samsung Galaxy Z Fold8. We are so pleased to hear how happy you are with the new form factor, and how well the design aligns to your preferences. We have shared links to the full manual and the Samsung Support Team to help you fully explore your new device, customize the settings, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has changed. My perspective on small de
on October 19, 2026
Posted by: 1Android
[This review was collected as part of a promotion.] I chose the z fold eight, because I wanted something different. I thought I wouldn't like the form factor because of the height difference. That it had, but it has, I've been a learning curve. Definitely. But after holding the phone in my hand and messing with it, it feels like a normal phone, and I love the display on the inside for all my content that I watch. And it's like a kindle, when i'm breeding, my books or comic books. I use both screens, I would say equally. From going from the s ultra series phones to the Z Fold 7
And using this one, this is like a perfect well rounded phone for me
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 19, 2026
Hey 1Android, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are so happy to hear that you are so pleasantly suprised by how much you are enjoying this new form factor, and that you are enjoying using the inner display for your reading and streaming. We have shared a link to the Samsung Support Team to assist you further if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Galaxy Fold
on October 19, 2026
Posted by: GiGiPhone
[This review was collected as part of a promotion.] I love my phone. The graphics are spot on and amazing. The only thing I do not like is the fact that it does screen everything that comes in and determines what I can get and when which causes me to not get important text messages or phone calls until it's to late to do what I was asked to do.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 19, 2026
Hey GiGiPhone, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Z Fold8 with us. We are pleased to hear that you are overall happy with the usage of your device every day. We have provided a link to an article to help you with ensuring you are getting your notifications in a timely manner to be able to promptly respond or take action when needed. We have also provided a link to the Samsung Support Team to assist you if this experience continues, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Apps on Samsung phone or tablet are not sending notifications
https://www.samsung.com/us/support/troubleshoot/TSG10001486/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on October 18, 2026
Posted by: YerneyR
[This review was collected as part of a promotion.] This phone is perfectly built. For a busy man like me a phone that I can use perfectly with one hand is indeed the best, and the galaxy z fold 8 is perfect for one hand. It's shape let's me reach every corner of its screen and fits in my pocket very comfortable.
And if I need something bigger I just unfold and it's magic.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 19, 2026
Hey YerneyR, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how perfect you are finding your device for use in one hand for tasks, while having the option to unfold the larger display for additional uses. We have shared a link to the Samsung Support Team to assist you if you have questions as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Clarity
on October 18, 2026
Posted by: PEEWEEFBQBY
[This review was collected as part of a promotion.] TThe visual quality of this technology offers a truly remarkable viewing experience for every user. Its ability to render images with such precision ensures that every detail remains sharp and vibrant. Many people find the clarity of the display to be a significant improvement over previous iterations. Choosing this hardware provides a sophisticated way to enjoy high-definition content in any setting. It is a pleasure to appreciate such an impressive level of craftsmanship and performance in a modern device.he pictures are so clear
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Why the Fold 8 is Worth the Leap
on October 17, 2026
Posted by: Meyn86
[This review was collected as part of a promotion.] After months of debating between a standard phone and a hybrid, I chose the Samsung Galaxy Fold 8. It completely changed how I look at mobile tech.
What blew me away immediately is how natural the outer screen feels now. It is wider and shorter, so typing on the go doesn't feel cramped. When you unfold it, the main display is incredibly light. Samsung redesigned the hinge to close completely flat, and the crease is virtually invisible when looking straight at it. The real magic is in the new smart features. The live translate overlays on video calls work in real-time without lagging, which has been an absolute game-changer for my international work calls. The multitasking software is also much smoother, letting me snap apps side-by-side instantly with a quick gesture. No device is perfect, though. Because the main screen is almost a square, standard horizontal YouTube videos do not play in full screen. You end up with two black sides flanking the video. It wastes some screen real estate, but the sheer quality and brightness of the panel make up for it. Ultimately, this feels like the version where foldables finally became practical for everyone. It is a stunning, durable shape-shifter that makes my daily routine feel genuinely futuristic.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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