Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB - Cream (Verizon)
Average customer rating
4.9
(2,477 Reviews)
Rating breakdown 2,477 reviews
5 Stars
2,181
4 Stars
261
3 Stars
23
2 Stars
7
1 Star
5
74%of customers recommend this product.
(
14 out of
19)
Customer Reviews for Samsung - Galaxy Z Fold8 256GB - Cream (Verizon)
Customer Rating
3
Good But Sadly Not Great
on September 28, 2026
Posted by: JustMe
[This review was collected as part of a promotion.] After months of comparing and deliberating, I chose to upgrade to the Z Fold8. I'm while I'm generally happy with the phone, I've noticed some rather annoying flaws and one fundamental issue.
I'm a simple evry day phone user. Texting, scrolling, shopping etc. I love the larger screen when unfolded but noticed that there are quite a few sites not compatible with the devices screen. Quite often does a screen not rotate when I turn the phone or simply does not load the screen at all. Annoying? Yes. Deal breaker? No.
But here is the biggie. I like to talk on the phone when im in the car, and this phone is completely useless for Bluetooth calling through my standard car system. Not only can the call recipients barely hear me, it sounds like they are under water holding a towel over their mouth. It is impossible to understand a word. This forces me to conduct my calls through the phone speaker only. Which is not the ideal solution.
So yes this phone is fun and cute and has a lot of great features, but something needs to be done about the Bluetooth connection.
I'm a simple evry day phone user. Texting, scrolling, shopping etc. I love the larger screen when unfolded but noticed that there are quite a few sites not compatible with the devices screen. Quite often does a screen not rotate when I turn the phone or simply does not load the screen at all. Annoying? Yes. Deal breaker? No.
But here is the biggie. I like to talk on the phone when im in the car, and this phone is completely useless for Bluetooth calling through my standard car system. Not only can the call recipients barely hear me, it sounds like they are under water holding a towel over their mouth. It is impossible to understand a word. This forces me to conduct my calls through the phone speaker only. Which is not the ideal solution.
So yes this phone is fun and cute and has a lot of great features, but something needs to be done about the Bluetooth connection.
Value
3
Response from Samsung USBy R&R Team, September 29, 2026
Hello JustMe, we appreciate you sharing your thoughts about your new Samsung Galaxy Z Fold8 with us. We understand how disappointing it can be when your device is not meeting your expectations. We have provided links to resources to help you with the connection in your car, including the full manual to help you adjust the settings necessary to your preferences. We have also provided a link to the Samsung Support Team to offer additional assistance with display rotation, or any additional questions you have about your device. We appreciate you being a Samsung customer. -Elizabeth
Connect your Galaxy phone to a car
https://www.samsung.com/us/support/answer/ANS00048972/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Connect your Galaxy phone to a car
https://www.samsung.com/us/support/answer/ANS00048972/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this form factor!
on September 28, 2026
Posted by: Foldyfold23
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold8 after using the S25 Ultra because I wanted a bigger screen without carrying a second device. The inner display has been the biggest change for me. It gives me more room to read, watch videos, and handle everyday tasks, while the cover screen is there for quick replies when I’m on the go.
Coming from the S25 Ultra, I’m still getting used to opening my phone for things I used to do on one screen. But that flexibility is exactly what makes the Fold8 fun to use. It feels like a phone when I need one and a small tablet when I want more space. If you’re considering the same switch, think about how often you’d use that larger screen—that’s what has made the upgrade worthwhile for me.
Coming from the S25 Ultra, I’m still getting used to opening my phone for things I used to do on one screen. But that flexibility is exactly what makes the Fold8 fun to use. It feels like a phone when I need one and a small tablet when I want more space. If you’re considering the same switch, think about how often you’d use that larger screen—that’s what has made the upgrade worthwhile for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Such a great phone
on September 28, 2026
Posted by: Mousey
[This review was collected as part of a promotion.] I chose this Z fold 8 due to how good it felt in hand. It has sooo many updated features. It's really the best phone I've had in awhile. This phone alone is making people switch to Samsung. It's sleek and innovative. Can't get enough of it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Such a great phone
on September 28, 2026
Posted by: Mousey
[This review was collected as part of a promotion.] I chose this Z fold 8 due to how good it felt in hand. It has sooo many updated features. It's really the best phone I've had in awhile. This phone alone is making people switch to Samsung. It's sleek and innovative. Can't get enough of it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone and native ui. Waiting for apps
on September 28, 2026
Posted by: Futterbingers
[This review was collected as part of a promotion.] Overall I'm happy I Chose the Z-fold 8. It fits so nicely in my hand when I need to check something quick. Then when I want to dive into something, opening it up gives me a small tablet that is very capable of multitasking.
Only 2 negatives are the lack of a telescopic camera and that 3rd party apps aren't all updated to fit the new screen size yet.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold 8: Peak Aspect Ratio
on September 28, 2026
Posted by: WhiteRice
[This review was collected as part of a promotion.] I was looking to upgrade my Pixel 9 pro because Google's hardware wasn't really cutting it. Decided to switch back to Samsung and was between the new S28 for the privacy screen and the Z Fold 8 for the innovative aspect ratio. In the end I wanted something that fit in my pocket well while also being larger than my old device. I chose the Z Fold 8 and definitely do not regret it. The screen is extremely impressive and the crease is barely visible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My first fold
on September 28, 2026
Posted by: Michael
[This review was collected as part of a promotion.] I have to say this phone is so great I absolutely love the shorter height yet wider body. Using the big screen is very pleasing as well. I'm glad I chose the new fold 8 and not the ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Much better than the 7 model.
on September 28, 2026
Posted by: masterautotech1959
[This review was collected as part of a promotion.] My device is used for calls, messages, emails, google serches, maps, etc. Also used to store prayers for our call committee at my church. Use alot in my job, with auto repairs. Much happier with 8 , since screen much better when opening
Value
5
Written by a customer while visiting Samsung US