Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB - Cream (Verizon)
Average customer rating
4.9
(2,477 Reviews)
Rating breakdown 2,477 reviews
5 Stars
2,181
4 Stars
261
3 Stars
23
2 Stars
7
1 Star
5
74%of customers recommend this product.
(
14 out of
19)
Customer Reviews for Samsung - Galaxy Z Fold8 256GB - Cream (Verizon)
Customer Rating
5
Z Fold 8 review
on October 7, 2026
Posted by: ZFold8User
[This review was collected as part of a promotion.] I chose the z fold I after 4 years in another operating system and nothing compares to Galaxy and the customization options!!!
Value
5
Response from Samsung USBy R&R Team, October 8, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are so happy to hear how much you are enjoying the ability to customize your device. We have provided a link to the full manual to help you with the journey of discovery and customization. We have also provided a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
In love with this phone
on October 7, 2026
Posted by: Flakita
[This review was collected as part of a promotion.] I love the multi function of the phone, the way i can watch a movie or video in the inside screen. How easy it is to customize and use the Samsung z fold 8. I am so grateful I chose to upgrade to this amazing phone.
Value
5
Response from Samsung USBy R&R Team, October 8, 2026
Hi there Flakita, thank you for taking time out of your day to provide feedback on your Samsung Galaxy Z Fold8. We couldn't be happier to hear how much you love your new device, and how easily you are able to multi-task with your device. We have shared a link to the Samsung Support Team for your convenience if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
First Foldable
on October 7, 2026
Posted by: MangaReader
[This review was collected as part of a promotion.] I chose the Samsung Z Fold8 for media consumption. I’m impressed by how light and thin the phone is! I’m used to using brick phones but when I heard about the Z Fold8, I knew that I needed to trade-in my Galaxy S28 Ultra because I consume content all the time. However, I was an unimpressed by the degradation of the audio, especially after using the S26 Ultra. It isn’t as loud and definitely not as clear for its price. So I still have to use my Galaxy Buds Pro to enjoy the content I’m consuming. Also the magnet… for a $2,000 phone, I don’t understand why Samsung did not include the magnet on the phone itself coz I use a magnetic phone grip. I don’t use this phone unfolded most of the time but the crease has become more significant. I’m afraid that after 6 months to 1 year, it’ll become annoyingly ugly. I also watched a video recently showing how foldable phones lose their value over time. So I’m afraid that next year when I trade this in to a new one, I won’t have significant trade-in credit to enjoy. On the other hand, I love the screen, it’s bright especially when I’m using it outdoors. It is so bright that I couldn’t use it when I’m trying read ebooks before sleeping. I wish Samsung can still tone it down when the brightness scroll is set all the way down, as well as using the Extra dim feature. But I like how responsive the screen is. Another thing that I like with the Z Fold8 is it’s size. It’s just perfect for two-hand use. I hope this expensive phone lasts longer.
Value
3
Response from Samsung USBy R&R Team, October 8, 2026
Hi there MangaReader, we appreciate your feedback on your Samsung Galaxy Z Fold8. We understand it can be disappointing when your device is not meeting your expectations. We have provided a link to an article to help you with the advanced audio settings for your device to best align to your preferences. We have also provided a link to an article to help you ensure the protection of your unique device. Lastly, we have provided links to the full manual and the Samsung Support Team to help you customize the settings of the display and additional features, and answer any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my ZFold 8
on October 7, 2026
Posted by: Samsung4life
[This review was collected as part of a promotion.] I chose this phone for it's versatility. I love that it opens up into a small tablet. It has ease of use just like my previous Samsung. I highly recommend it.
Value
5
Response from Samsung USBy R&R Team, October 7, 2026
Hey there Samsung4life, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are so happy to hear how pleased you are with the design and inital usage of your device. We have provided a link to the full manual for your device to help you fully explore and customize your device at your convenience. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Love how great this phone is
on October 7, 2026
Posted by: Samsung92
[This review was collected as part of a promotion.] I had chose the other z fold series but this new z fold phone is smaller thinner fits great in pocket or bag
Value
5
Response from Samsung USBy R&R Team, October 7, 2026
Hi there Samsung92, we appreciate you sharing your experience of your Samsung Galaxy Z Fold8 with us. We are happy to hear that you are finding this device small and slim for carrying around during the day. We have provided links to a few resources to help you explore all of the amazing capabilities of your new device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Love it !!!
on October 6, 2026
Posted by: Malonelmaton
Love Samsung Galaxy Products i cant forget about the ai it's the best of the best period no questions ask
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 7, 2026
Hey Malonelmaton, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Fold8 with us. We love hearing how much you are enjoying the addition of Galaxy AI to your new device. We have provided a link to the full manual to help you further explore and customize your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Different
on October 6, 2026
Posted by: SamsungKnight
[This review was collected as part of a promotion.] I chose the fold 8 because items different. I've had the fold 3, 4, and 6. It was time to switch it up. I believe I made the right decision. Thanks Samsung.
Value
5
Response from Samsung USBy R&R Team, October 7, 2026
Hey SamsungKnight, thank you for sharing your feedback on your Samsung Galaxy Z Fold8. We are happy to hear that you are enjoying the new form factor and daily usage of your device, and that you feel you made the right choice. We have provided links to resources to help you further explore the enhanced capabilities of your device, align the settings to your usage, and answer any questions that may arise along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on October 6, 2026
Posted by: MyZFold
[This review was collected as part of a promotion.] I chose my Samsung phone because I wanted a device that could keep up with both my professional and personal life, and it has exceeded my expectations. I use it throughout the day for work, managing emails, reviewing documents, attending virtual meetings, multitasking between apps, and staying connected while on the go. The large, vibrant display makes it especially convenient for reading, streaming, viewing photos, and handling business tasks without always reaching for my laptop.
I also use my Samsung for entertainment, including streaming movies and videos, social media, photography, and staying in touch with family and friends. I appreciate the excellent camera quality, smooth performance, and how easily it connects with my other Samsung devices. The multitasking features are a huge plus for someone like me who often does several things at once.
Overall, I chose Samsung because I wanted more than just a phone; I wanted a powerful, versatile device that could serve as a true everyday companion for work, productivity, entertainment, and staying connected. It has definitely delivered!
I also use my Samsung for entertainment, including streaming movies and videos, social media, photography, and staying in touch with family and friends. I appreciate the excellent camera quality, smooth performance, and how easily it connects with my other Samsung devices. The multitasking features are a huge plus for someone like me who often does several things at once.
Overall, I chose Samsung because I wanted more than just a phone; I wanted a powerful, versatile device that could serve as a true everyday companion for work, productivity, entertainment, and staying connected. It has definitely delivered!
Value
5
Response from Samsung USBy R&R Team, October 7, 2026
Hi there MyZFold, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are thrilled to hear that your new device has not only met but exceeded all of your expectations, and that it has been such a benefit for both personal and professional needs. We have shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US