Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB - Graphite (Verizon)
Average customer rating
4.9 out of 5
4.9
(2,424 Reviews)
Open Ratings Snapshot
Rating breakdown 2,424 reviews
5 Stars
2,139
4 Stars
252
3 Stars
22
2 Stars
6
1 Star
5
71%of customers recommend this product. 
(
12 out of 17
)
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Customer Reviews for Samsung - Galaxy Z Fold8 256GB - Graphite (Verizon)
Customer Rating
5 out of 5
5
I love this phone
on October 2, 2026
Posted by: Yesi0101
[This review was collected as part of a promotion.] I chose the galaxy z fold 8 for it's size and it is the best phone ever!!! So happy with it and all its features. I love the size when its closed and I love how big when it is open.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 2, 2026
Hi there Yesi0101, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how much you are loving your new phone, and that you are so happy with the enhanced features and capabilities. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of my favorite phones.....EVER!
on October 2, 2026
Posted by: Acroyle724
[This review was collected as part of a promotion.] I chose the Fold 8 over the Ultra simply for the smaller form factor. The size reminds me of my old BlackBerry Passport, which is my favorite phone of all-time. This phone is a close 2nd.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 2, 2026
Hi there Arcoyle724, we appreciate you sharing your experience of your Samsung Galaxy Z Fold8 with us. We are happy to hear that you are pleased with the new form factor of this device, and that it feels so nostaglic during your usage. We have provided links to resources to help you fully explore the amazing capabilities of your device, customize the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing multitasking and display
on October 1, 2026
Posted by: Halls10
[This review was collected as part of a promotion.] I love my new phone! I chose the Galaxy Z Fold 8 for its large display, and the screen is incredibly crisp and clean with bright colors that make video quality look amazing. The foldable design is so convenient, allowing me to easily slip it into my pocket without it feeling too bulky. I also really appreciate the cover screen. It's small yet large enough that I can handle most tasks without needing to open the phone. Plus, it feels incredibly premium and sturdy in my hands, giving me confidence in its durability and making it clear it's not a fragile device.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 2, 2026
Hey Halls10, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are so pleased to hear how happy you are with your device, and that you are finding it convenient for your needs. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The perfect size!!
on October 1, 2026
Posted by: WickWicki
[This review was collected as part of a promotion.] I selected the Z Fold 8 for several reasons. Primarily, the size is a key factor; it is compact, lightweight, and excellent for consuming media. Secondly, the experience of opening the phone to view a video is impressive due to the perfect screen size. Lastly, and importantly, it offers a distinct design compared to other current options, and it has met my expectations thus far. The pictures are excellent, and the battery life lasts all day with normal usage.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 2, 2026
Hi there WickWicki, we appreciate you sharing your feedback on your Samsung Galaxy Z Fold8. We love hearing how pleased you are with the design, feel, and amazing capabilities of your device, especially for your media consumption. We have provided a link to the Samsung Support Team to to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z Fold8
on October 1, 2026
Posted by: FormeriPhoneuser
[This review was collected as part of a promotion.] I am so happy with my galaxy z fold8, I use the inside screen as often as possible and love how customizable the phone is. I'm so glad I chose to switch back to samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Theres no going back
on October 1, 2026
Posted by: Johanna
[This review was collected as part of a promotion.] This is the phone I had been waiting for. Something smaller without losing or missing my big screen. More portable it literally fits easier in my purse bag small hand bags. I love this phone. Theres some room for improvements of course like anything can always be made better. But I absolutely love this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Looks and usability
on October 1, 2026
Posted by: BascoJr
[This review was collected as part of a promotion.] I chose the Z series. Because I really enjoy all of the things that can be dun with it. Being able to use the split screen capability. And the fast processing of the phone. Is convenient for me when I am at work or at play. I also love how I can open up the phone and get a larger view. Now that I am getting on in years. I find it difficult to read a lot of the screens on phones. Now days and the Z fold. Ailments that problem. And with that I can complete any and all of my tasks. Quicker and more efficiently, then I could with any of the smaller phones. Many of my co-workers have switchgover to the Z series after I purchased mine and also enjoy the flexibility and style. I'm this phone. Thanks Samsung for making my life easier.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose the best device out!
on October 1, 2026
Posted by: Mitchell
[This review was collected as part of a promotion.] I never do know during purchase if I am making the 100% correct choice. This time it was simple. I started my Z Fold lifestyle with the release of the Z Fold 4! I then went to the 6 and loved it.
However, just all around I wanted a wider form factor for various tasks like multi, trading stocks, etc...and since the rumor of that, I KNEW I would chose this model. Had it now over a month and it gets better quality weekly and daily I learn more about this phone! All around a must buy!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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