Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB - Graphite (Verizon)
Average customer rating
4.9 out of 5
4.9
(2,423 Reviews)
Open Ratings Snapshot
Rating breakdown 2,423 reviews
5 Stars
2,138
4 Stars
252
3 Stars
22
2 Stars
6
1 Star
5
71%of customers recommend this product. 
(
12 out of 17
)
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Customer Reviews for Samsung - Galaxy Z Fold8 256GB - Graphite (Verizon)
Customer Rating
5 out of 5
5
Foldables have entered a whole new era!
on October 8, 2026
Posted by: JGbob06
[This review was collected as part of a promotion.] I've contemplated getting a foldable smartphone for ages by now, but never really had the drive to make the switch. However, with the launch of Samsung's new foldable lineup, there is certainly a standout, major star. The Galaxy Zfold 8 introduces a unique form factor to their fold lineup, being of a "passport" style. Upfront, it gives the user a sleek, stylish, and VERY compact design, then unfolding into a gorgeous 4:3 ratio inner display. After using this phone for about 2 months now, I can say that this is THE best device for content/media consumption I have ever used. The versatility in the compact form factor for everyday life, the 4:3 ratio making movies and TV shows a magical experience, and the multitasking capabilities make this phone a very comfortable choice. I chose to finally make the switch to a foldable in a time where its market is extremely competitive, and it still outshines all competition.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The phone is awesome but the camera quality is not
on October 8, 2026
Posted by: Jphappy
[This review was collected as part of a promotion.] I love the design and the feeling of holding this phone. However the camera quality is way worse than other phone in the same price range. I understand that becuz it only has 2 cameras but why the other phone with 2 camera still have better photo quality than this.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, October 8, 2026
Hey Jphappy, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are pleased to hear that you are enjoying the new form factor and daily usage of your device. We have provided a link to an article to help you with the different settings and features of your camera for the best possible photos and videos. We have also shared a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Learn about camera modes and settings on your Samsung Galaxy Z Fold8
https://www.samsung.com/us/support/answer/ANS10013190/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New form factor, better level of enjoyment
on October 8, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I've been a Galaxy Z Fold user since the Fold 3. I had the 4, skipped the 5, went for the 6 and I was hesitant about if I should go for the Fold 8 new form factor or go for the "comfort zone" that a Fold 8 Ultra would bring me. After reviewing carefully many opinions and reviews and after playing a little bit with the Fold 8 in a provider kiosk, I chose to go for the new form factor. And I don't regret it at all. I'm enjoying my Z Fold 8, the easiness of writing rapidly either in the front or inner screen (portrait), the little weight, that ability to hold the phone comfortablly with one hand when opened, the battery life, the ready to watch video streaming right after unfolding it, the pocketable that it is. The cameras are good, not exceptional, but I don't feel a big compromise on not having a telephoto lens, personal preference. One of the things that was retaining me to make the jump was the concern of not having enough space to see things on the front screen while writing, but it's not an important compromise since the screen is wider and you can hide the bottom input selector bar to gain a little bit extra. If I had to go through it all again, the only thing I regret is losing the pre-order offers.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 8, 2026
Hi there Dan1977, thank you for your feedback on your Samsung Galaxy Z Fold8. We are so happy to hear that you are enjoying the new form factor, and that you are finding it easy to use for all of your daily needs. We have provided a link to the full manual for your device to assist you with additional customization of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Hands down the best phone I've ever had
on October 7, 2026
Posted by: MzSynyster
[This review was collected as part of a promotion.] I chose the Samsung z Fold 8 after looking at several phones and hands down thisnis by far the most versatile and enjoyable phone I have ever had. I have yet to use it to half its potential and I am very pleased with the customization options, the screens and the sizes, the camera and picture quality to match. I plan to get into gaming on thr phone heavily as well and i look forward to being able to u
Optimize my use and knowledge in the capabilities of this phone. Overall, 10/10
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 8, 2026
Hey there MzSynyster, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how much you are loving your device, and that you are finding it so versatile and easy to customize. We have provided a link to the Samsung Support Team for your convenience if you have questions as you continue using your new phone. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Why this phone is outstanding
on October 7, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose the Galaxy Z fold 8 for many reasons. I have been planning to update my phone for the past year; I had the S23 Ultra, but this time, instead of sticking with the S series like I have for years, I decided to switch it up; and I'm so glad I did.
So I've had my Z Fold 8 for about a month now, and I'm sure I haven't even come close to discovering all the features. But thus far, all the features I have discovered are mind blowing. For instance the multitasking options, the way the phone can be customized, the way the phone operates open versus closed, etc.
I wanted the fold for many reasons; of course I have a Samsung tablet, but while I'm at work and sending multiple emails, this phone comes in handy; it's lightweight, performce is stellar, so as stated, for work purposes, it's outstanding!
Now, we all need some fun time lol; and this phone is great for leisure activities. I play multiple games, read alot on it, and watch tons of short dramas. Always pleased with the performance of the phone.
And also, the battery life is worth mentioning as well; definitely an upgrade from what I'm use too in my prior cellular device.
Overall, I would tell anyone curios about the Z fold 8 or Z Fold 8 Ultra; GET IT!!!! You want be disappointed, I absolutely was not!
Thank you!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 8, 2026
Hey Drummerchick, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We couldn't be happier to hear how much you are loving your new device, and that you are finding such a range of different features and capabilities that only enhance your experience every day. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Foldable is exceptional
on October 7, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose the samsung fold 8 for quite a few reasons. It can be both compact in size and extra screen space when needed. Also multitasking is effortless and it's battery life is efficient that it last me through out the day. Gaming on it like playing FPS Delta Force can also be a nice treat because of the extra screen, lightweight, and slim design for an incredible grip.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 8, 2026
Hey Goodbadfella, thank you for sharing your feedback on your Samsung Galaxy Z Fold8. We are so pleased to hear how happy you are with the versatility of your device when using folded or unfolded, and that you are enjoying your gaming with your device. We have shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the freedom this device allows me to have..
on October 7, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose this device because it allows me to have two applications open at the same time on the same screen....
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 8, 2026
Hi there Vfrieson, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are pleased to hear that you are enjoying the ability to multi-task with the split screen capabilities of your device. We have provided links to resources to help you further explore the capabilities of your device including Galaxy AI, customize the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose Samsung Z-flip
on October 7, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose Samsung Z-flip for the 3rd time..it's Durable, takes great pictures, small enough to fit in my pocket discretely and has great features!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 8, 2026
Hey there, thank you for taking time out of your day to share your experience of your Samsung Galaxy Z Fold8 with us. We love hearing that you are pleased with the design and daily usage of your device. We have provided links to the full manual and the Samsung Support Team to help you explore the additional capabilities of your device, customize the settings, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
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