Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB - Graphite (Verizon)
Average customer rating
4.9 out of 5
4.9
(2,428 Reviews)
Open Ratings Snapshot
Rating breakdown 2,428 reviews
5 Stars
2,142
4 Stars
253
3 Stars
22
2 Stars
6
1 Star
5
71%of customers recommend this product. 
(
12 out of 17
)
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Customer Reviews for Samsung - Galaxy Z Fold8 256GB - Graphite (Verizon)
Customer Rating
5 out of 5
5
“I been needing and wanting a new phone glad I cho
on September 18, 2026
Posted by: Tweet6940
[This review was collected as part of a promotion.] “I been needing and wanting a new phone glad I chose this one sleek and very responsive”“I been needing and wanting a new phone glad I chose this one sleek and very responsive”
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Love My Z Fold 8
on September 18, 2026
Posted by: Nanna89
[This review was collected as part of a promotion.] I chose the Z Fold8 and i love it. I loved the look and its so sleek. But the best part is being able to basically have a mini tablet that can connect to my computer so i can play video games on the go. I also get to have more space reading manga, books and watching movies. I love the themes that artists have made with samsung as well. Having the custom aspect is a cute plus.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z Fold 8
on September 18, 2026
Posted by: Grinch
[This review was collected as part of a promotion.] This is what I've been waiting for. For years I've been looking for the perfect combination of devices. Carrying a phone, tablet and laptop was a pain but sufficed. With the Fold 8 I can now carry all 3 in my pocket. I am so happy with this device and have really enjoyed it's uses. Perfect form factor and great features that make this the Swiss army knife of phones.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 18, 2026
Hey Grinch, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are thrilled to hear that this new form factor and capabilities feels so perfect for your needs and wants. We have shared links to resources to help you explore the capabilities of your device, customize the settings to your preferences, and answer any questions you have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone I have Owned
on September 17, 2026
Posted by: Mondschein9
[This review was collected as part of a promotion.] I chose this phone over an S25 Ultra. I do not regret it. The form factor and the ability to use a small tablet at any time is beyond the scope of versatility. The moment I went to the samsung store and looked at the phone and held it with my own hands, I knew it was a phone to have. So far, every family member that has seen and used it have considered getting one.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 18, 2026
Hi there Mondschein9, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are so happy to hear that you are loving the new form factor of this device, and finding it the best of both a phone and a tablet. We hav eprovided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AWESOMENESS!
on September 17, 2026
Posted by: CosmoCupps
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold 8 and I'm so happy that I did! I previously owned the 3 and 5 was going to get the 7, but decided to wait on the 8... When it came to the 8 or the ultra I based my decision on the last 2 folds I had owned... Previously I mainly used the folding screen since obviously it was larger... So when I seen the Ultra had the longer more narrow screen which previously I didnt really like, I decided to go with the 8 vs the ultra... I'm soooo glad I did! The front screen is wide and more compact which is great for my small hands and the phone doesn't seem as top heavy like I'm going to drop it and also texting is sooooo much easier! Now I'm mainly using the front screen which I prefer and using the inner fold screen when I want more of that tablet screen use for viewing photos and videos larger, sometimes gaming and things like that... Hands down best move Samsung has made with their Z fold series! I absolutely love my Z Fold 8!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 18, 2026
Hey CosmoCupps, thank you for your feedback on your Samsung Galaxy Z Fold8. We are so pleased to hear that you are loving the new form factor, and that it feels so comfortable in your hands during your usage. We have provided a link to the full manual to help you fully explore the capabilities of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
You're Only Limited by you own Imagination.
on September 17, 2026
Posted by: AhmazinSKM
[This review was collected as part of a promotion.] I've had Samsung devices for most of my adulthood. I've dabbled on the other side, that shall not be named, lol.
No matter what device I may wonder off to, I always come back to Samsung and the Fold 8 was the breathe of fresh air, we've all needed in the industry for a while now. I hope Samsung keeps this form factor, maybe even make a variant next year with the S line that doesn't fold.
I chose the Fold 8 because after using the previous Fold 3 and 6, the 8 was so refreshing. The size and functionality just makes it a joy to use. I have to mention the battery life too... My goodness, the 8 is the little engine that could, haha.
Samsung, I've loved using your devices for a long time. Keep taking chances!. If you build it, the "Samsung Knight," will come!
Unlike your competitors in the U.S. that forces you to use their phones how they want you to, I appreciate you letting us make the phone, our own. The only limit is our own imagination!
Keep Imagining Samsung!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 18, 2026
Hi there AhmazinSKM, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We couldn't be happier to hear that you are finding this device to be so refreshing, and that you have enjoyed using this device every day. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect Form Factor
on September 17, 2026
Posted by: EDav
from Omaha
Love the form factor of this. It's a small flagship when folded and a tablet when opened. This is the perfect for factor IMO
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 18, 2026
Hi there EDav, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how much you are loving the new form factor, and that it has felt so perfect in your hand during your usage. We have shared links to resources to help you fully explore your new device, align the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on September 16, 2026
Posted by: 357339fj2034
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold8 is an impressive phone that takes multitasking to another level. The large foldable screen is perfect for watching videos, browsing, and getting work done, while the outer display makes everyday tasks convenient.
The sleek design, smooth performance, and versatility make it feel like having both a smartphone and a tablet in one device. The only downside is the premium price, but the unique features make it a compelling option for anyone looking for something beyond a traditional smartphone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 17, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are so pleased to hear how impressed you have been with your device, and that you are loving the immersive viewing you are getting with the larger display for your favorite videos. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
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