Best Buy - Samsung - Galaxy Z Fold8 256GB - Graphite (Verizon) customer reviews - product reviews

Customer reviews from Samsung US

Samsung - Galaxy Z Fold8 256GB - Graphite (Verizon)

Average customer rating

4.9

(2,428 Reviews)

Rating breakdown 2,428 reviews

5 Stars

2,142

4 Stars

253

3 Stars

2 Stars

1 Star

71%of customers recommend this product.

(

12 out of 17

)

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Customer Reviews for Samsung - Galaxy Z Fold8 256GB - Graphite (Verizon)

Customer Rating

Awesome phone, but needs few improvements

on September 20, 2026

Posted by: Colompola

from Little Ferry, NJ

I've had this phone for over a month already and so far is great. performance has been good, no lagging whatsoever. Front screen size is perfect for me since I have small hands. I would even consider a phone this size without the fold feature.

The inside screen is sharp and it feels like a mini tablet. Great for multitasking, gaming or watching videos.

Battery has been excellent so far. I usually charge my phone every day and half when I don't watch too many videos or play games.

The things to improve include the front and foldable screens cameras. The inside screen gets dirty very easily, so I have to constantly clean it. Crease can definitely improve if we compare with the competitors. The speakers also could use some improvements, sounds feel very flat. Call quality has been very low. Unless I'm using my galaxy buds, the volume is low even if set at the highest setting and the quality of the call is not sharp at all.

This phone has the potential to become the best phone on the market, and for the price we all pay the things to improve mentioned above shouldn't increase the price.

Overall, I'm very happy with it and would recommend it to anyone looking for a foldable phone.

I would recommend this to a friend!

Features

Performance

Design

Value

Written by a customer while visiting Samsung US

Customer Rating

Best phone for me

on September 20, 2026

Posted by: Justin

[This review was collected as part of a promotion.] I chose the Galaxy Z Fold 8 because it gives me the perfect combination of portability and performance. I use it for everything—from watching movies and gaming, staying connected, and handling work tasks. The large inner screen makes watching movies and playing games more immersive, while the outer screen is convenient for quick messages, calls, and everyday tasks.

What I love most is that it gives me a tablet-like experience while still fitting comfortably in my pocket. The compact design makes it easy to take everywhere without carrying a separate tablet. Whether I’m working, relaxing with a movie, or playing games, the Galaxy Z Fold 8 fits seamlessly into my daily routine. It’s a device I can rely on for both productivity and entertainment, and I love having so much versatility in such a pocket-friendly design.

Value

Response from Samsung USBy R&R Team, September 21, 2026

Hey Justin, thank you for taking time out of your day to share your feedback on your Samsung Galaxy Z Fold8. We are thrilled to hear how much you love the design and usage of your device, and that it has been so great for both personal and professional tasks every day. We have provided a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US

Customer Rating

Great new experience

on September 20, 2026

Posted by: Samsung junkie

from Wisconsin

[This review was collected as part of a promotion.] Amazing foldable phone with so much versatility! Although this phone does not have the best camera system compared to the s26ultra, it was not a deal breaker for all the other great features. The smaller folded phone is great for nearly everything. Opening the phone is convenient when you need more space. I do not feel like this phone is missing much. The phone is durable closed or open. The crease is off no consequence as you do not see it when you are using it. Yes it exists but only noticable viewing from oblique angle, and who uses a phone like that. The battery lasts all day, charges quickly when plugged in.

Features

Performance

Design

Value

Response from Samsung USBy R&R Team, September 21, 2026

Hey there Samsung junkie, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are happy to hear that you are pleased with the design and usage of your device every day. We have provided a link to an article to help you capture the best possible photos and videos with your device. We have also provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Learn about camera modes and settings on your Samsung Galaxy Z Fold8
https://www.samsung.com/us/support/answer/ANS10013190/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US

Customer Rating

This Phone Changed How I Multitask

on September 20, 2026

Posted by: Hahaman15

[This review was collected as part of a promotion.] I chose the Z Fold 8 and it's honestly been great. Unfolds into a full tablet, so I can take notes on one side and watch a lecture on the other, makes multitasking way easier. The crease is barely noticeable, the hinge feels sturdy, and the battery actually lasts through a full day of class plus work. Cover screen is finally big enough to use without opening the whole phone.

Value

Response from Samsung USBy R&R Team, September 21, 2026

Hey there Hahaman15, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy Z Fold8 with us. We love hearing how much your device is helping you multi-task, and that it keeps up with your needs during the day with ease. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US

Customer Rating

📱✨ My Fold8 Review ✨📱

on September 19, 2026

Posted by: hazilazi

[This review was collected as part of a promotion.] I had been wanting a folding phone for an entire year, and I finally got one! 🥰 I chose the Fold8, and I honestly couldn’t be happier with it!

I chose the Fold8 because I wanted something different, powerful, and versatile.. and it has definitely lived up to the hype! 💕 I’m taking advantage of all the features, multitasking like crazy, and finding new ways to use it every day.

I’m absolutely loving it and taking advantage of everything this phone has to offer. I can honestly say this phone was worth the wait! 💖🥰

Also the purple is truly stunning 😍

Value

Response from Samsung USBy R&R Team, September 21, 2026

Hi there Hazilazi, we appreciate you sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We couldn't be happier to hear how much you love your new device, and that it has been so amazing for your multi-tasking. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US

Customer Rating

The perfect phone for me!

on September 19, 2026

Posted by: Milky07

[This review was collected as part of a promotion.] My first foldable phone was a galaxy fold 6. I'd that phone but I definitely had some things I thought could be better. The first was the outside screen. It was just a tad but narrow and hard to really use. I only use the big screen for videos or gaming so I found myself using the outside screen more. I chose the Fold 8 because it had the absolute perfect form factor. I adore the wider, square shaped outer display. I can scroll social media, watch youtube, type with a bigger keyboard without having to always open my phone. Its perfect.

Value

Response from Samsung USBy R&R Team, September 21, 2026

Hey Milky07, thank you for your feedback on your Samsung Galaxy Z Fold8. We are so happy to hear that you are enjoying the new form factor, and that it feels better aligned to your usage preferences. We have provided links to resources to help you fully explore and customize your device, as well as answering any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US

Customer Rating

Enjoying this

on September 19, 2026

Posted by: Galaxyboy

[This review was collected as part of a promotion.] I chose the samsung galaxy z fold 8, making my first ever transition from the other brand in 10 years. Right off the bat this particular device is superior. From the sharp crystal clear screen to innovation when it comes to foldable.

Value

Written by a customer while visiting Samsung US

Customer Rating

Great performance in a compact body

on September 19, 2026

Posted by: Anointed

[This review was collected as part of a promotion.] I love the aspect ratio, body dimensions with high performance comprehended in a compact and unusual size, I am amazed and exited doing video editing with such compact size device, so comfortable and exiting to use for creating content, browsing and scrolling in social media, I am please to do every task on this device, I choose the Z fold 8 because I saw the best fit for my works, literally fell in love at first sight whith Z fold 8

Value

Written by a customer while visiting Samsung US

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