Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB - Graphite (Verizon)
Average customer rating
4.9 out of 5
4.9
(2,428 Reviews)
Open Ratings Snapshot
Rating breakdown 2,428 reviews
5 Stars
2,142
4 Stars
253
3 Stars
22
2 Stars
6
1 Star
5
71%of customers recommend this product. 
(
12 out of 17
)
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Customer Reviews for Samsung - Galaxy Z Fold8 256GB - Graphite (Verizon)
Customer Rating
5 out of 5
5
Nice update to Fold 7
on September 22, 2026
Posted by: KoolD1
[This review was collected as part of a promotion.] I chose the Fold 8 over ultra because the screen size makes it easier for me to review social media and YouTube. I highly recommend.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 24, 2026
Hey KoolD1, we appreciate your feedback on your Samsung Galaxy Z Fold8. We love hearing that this device so perfectly aligns to your social media needs and wants. We have provided a link to the complete manual to help you fully explore the capabilities of your device, and align the settings to your usage. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent multitasking phone!
on September 22, 2026
Posted by: JRos32
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold 8 for its perfect form factor. It is the perfect size for my active life and also great for multi tasking for work and also watching movies when I travel. Also the camera takes excellent photos!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 24, 2026
Hi JRos32, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how perfect you are finding your new device, and that it has been so helpful for your multi-tasking and streaming. We have shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Solid Foldable Phone
on September 22, 2026
Posted by: Allen2B
[This review was collected as part of a promotion.] The Z Fold 8 has good build quality, strong performance specs, a quality screen and camera, a unique form factor, all while being a light phone for its size.
I didn't imagine I'd be using the unfolded inside screen as much as I do, as it makes for a great experience when playing games or watching movies and videos. There is some letterboxing, given, because of the 4:3 ratio vs the traditional 16:9 widescreen ratio that most videos use, but its still a lot of real estate.
The real interesting feature about the inside screen is the ability to split 2 different apps side by side and interact with them independently. It's like it's meant for the ardent multitasker. I use it on occasion to search different articles side by side.
I do have some minor criticisms. The built-in speakers aren't great. I feel like they could be a little better. The onboard software is also a bit bloaty, but I can disable most of the stuff I don't need with a few exceptions.
The Z Fold 8 is a very complete foldable phone, and I'm glad I chose it.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 22, 2026
Hey there Allen2B, we appreciate you sharing your experience of your Samsung Galaxy Z Fold8 with us. We are pleased to hear that you are overall happy with the usage of your device. We have provided a link to an article to help you with the audio settings to help you have the best possible experience with your speakers. We have also provided a link to the full manual for your device to help you best align the settings to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Snappy, smooth, and sleek
on September 21, 2026
Posted by: Dakota
[This review was collected as part of a promotion.] I chose the Z Fold 8 and I couldn't be happier. The device is extremely snappy and smooth. Everything just works. The smaller form factor front screen is a welcome change for using the device in one hand, and it makes the full inner screen experience a perfect aspect ratio that is already compatible with almost every application in full screen mode.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 22, 2026
Hi there Dakota, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are so happy to hear that you are finding the new form factor of this device pleasant to use and comfortable in your hand. We have provided a link to the full manual to help you fully explore and customize your device at your convenience. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This amazing phone i love the design and size
on September 21, 2026
Posted by: MJindal
[This review was collected as part of a promotion.] This amazing phone i love the design and size of the phone, Fold works great, fit in pocket prefect size for pocket
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 22, 2026
Hey MJindal, we appreciate you sharing your feedback on your Samsung Galaxy Z Fold8. We are so pleased to hear that you are enjoying the size and design of your new device. We have provided links to resources to help you further explore the capabilities of your device, align the settings to your usage, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Z fold
on September 21, 2026
Posted by: Jebo661
[This review was collected as part of a promotion.] Guys I chose the galaxy z fold 8 as a gift for my wife and myself and honestly we love it. The phone feels perfect in your pocket. It is so fun to use. I dont think we can ever go back to a regular phone. The best phone I've ever used!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Size of Z Fold 8 is Perfect
on September 21, 2026
Posted by: NewZFolder
[This review was collected as part of a promotion.] In the past, I always want to get a foldable phone. The Flip looks a bit too small and the old Z Fold size looks a bit too big. This year with the new Z Fold 8, the size is right on. I choose Z Fold 8 due to the slimmer thickness and lighter weight compared to previous models. Samsung with long history of foldable phones gives me better confidence. They also provide instant credit to cover partial cost of Care Plus also give me peace of mind about reliability of hinge and soft screen. Discount on matching phone case also make the overall decision much easier.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 22, 2026
Hi NewZFolder, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Fold8 with us. We love hearing that you are enjoying the design and feel of your device during usage. We have shared a link to the complete manual for your device to help you discover the features, and adjust the settings to your usage. We have also provided a link to the Samsung Support Team to help you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone
on September 21, 2026
Posted by: Luffy8Zolo
from Phoenix, AZ
So far this phone has been pretty good. I love the form factor a lot. What stops me from giving this phone 5 stars, the reception and the camera. For the money we pay for the phone we could get a better camera system with better zoom. I also have a fold 8 ultra for work. Everywhere the fold 8 ultra gets okay reception, the fold 8 gets terrible reception. Hopefully these things will get upgraded in the next fold.
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 22, 2026
Hey there Luffy8Zolo, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are pleased to hear that you are overall happy with the usage of your device. We have provided links to troubleshooting guides to help you with the connection and camera of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you if you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Learn about camera modes and settings on your Samsung Galaxy Z Fold8
https://www.samsung.com/us/support/answer/ANS10013190/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
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Written by a customer while visiting Samsung US
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