Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB - Graphite (Verizon)
Average customer rating
4.9
(2,428 Reviews)
Rating breakdown 2,428 reviews
5 Stars
2,142
4 Stars
253
3 Stars
22
2 Stars
6
1 Star
5
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Galaxy Z Fold8 256GB - Graphite (Verizon)
Customer Rating
5
Great size. Perfect!
on September 24, 2026
Posted by: SamsungFamily
[This review was collected as part of a promotion.] It's absolutely wonderful to be able to have a smaller phone, but also have the ability to it basically have mini tablet as well. I purchased it because I needed to either get a tablet for reading I have to do out loud, but I also needed a new phone, and this was the perfect mash up!! It has great color and quality. It takes amazing pictures. Perfect and highly recommended, especially for those who are leaning toward kneading glasses close up. It eliminates the need!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pure Lavender Magic (and Morita Approved!) 🐱💜
on September 24, 2026
Posted by: Katharc
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Fold in Lavender as a tribute to my cat, 🐈 Morita! It’s not just stunningly purple, but having a phone and tablet in one device makes reading books and daily scrolling a complete dream. Beautiful, versatile, and stylish—the absolute dream phone for the girls! 🍇📱💜
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best foldable on the market
on September 24, 2026
Posted by: GalaxyAllTheWay
[This review was collected as part of a promotion.] This is hands down the best foldable experience on the market to date.
The Samsung Galaxy Z Fold 8 is an absolute marvel of engineering.
I am so glad I chose to upgrade, it's just an incredible leap forward. The slimmer, lighter design makes a massive difference in day-to-day use, feeling totally natural in my hand whether it's closed or open.
The Samsung Galaxy Z Fold 8 is an absolute marvel of engineering.
I am so glad I chose to upgrade, it's just an incredible leap forward. The slimmer, lighter design makes a massive difference in day-to-day use, feeling totally natural in my hand whether it's closed or open.
Value
5
Response from Samsung USBy R&R Team, September 25, 2026
Hi there GalaxyAllTheWay, we appreciate your feedback on your Samsung Galaxy Z Fold8. We are thrilled to hear how much you are loving the new design of your device. We have shared a link to the full manual for your device to help you fully explore and customize your new device at your convenience. We have also provided a link to the Samsung Support Team to assist you if any questions come up while using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Unique Phone Design!
on September 23, 2026
Posted by: PasleyS22
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold8 because I wanted a phone that could give me both a great smartphone experience and the convenience of a larger screen. After using it, I’m really impressed with how versatile it is. The large foldable display is excellent for multitasking, watching videos, browsing, and getting things done on the go. The design feels premium, and the overall performance has been smooth and responsive.
I also love being able to switch between a compact phone and a tablet-like experience whenever I need it. The Galaxy Z Fold8 has made everyday tasks more convenient, and it’s definitely a device that stands out from a traditional smartphone. Overall, I’m very happy with my choice and would recommend it to anyone looking for a powerful and versatile foldable phone.
Value
5
Response from Samsung USBy R&R Team, September 24, 2026
Hi there PasleyS22, we appreciate you sharing your experience of your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how much you are loving your new device, and the versatility that comes from the ability to use the different display sizes. We have shared a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Favorite Foldable
on September 23, 2026
Posted by: BigFlexSlimm
[This review was collected as part of a promotion.] I chose the Fold 8 after using several generations of Samsung's foldable phones, and ive gotten to say that this design and form factor is just right for me
Value
5
Response from Samsung USBy R&R Team, September 24, 2026
Hey BigFlexSlimm, thank you for your feedback on your Samsung Galaxy Z Fold8. We are so pleased to hear that you are loving the new form factor of your device, and that it feels so perfect for your needs and wants. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I love the z fold 8
on September 23, 2026
Posted by: Lilgem1973
[This review was collected as part of a promotion.] I chose the z fold 8 phone because I am physically disabled and need a easy to use phone. This amazing phone has replaced my tablet. I am able to do everything I could do with my tablet plus. I would recommend the Z fold 8 to anyone looking for the convenience of a phone and a tablet in one. My hands are disabled and I have had zero trouble opening operating any feature of this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Awful
on September 23, 2026
Posted by: Jay7mm
from Tennessee
This is by far the worst phone this phone isn't worth half the asking price cameras are subpar battery life is terrible keyboard is laggy I've had the phone for two days and it's being returned and I'll gladly pay the restocking fee the only pro I have and the reason for 2 stars is i like the fold idea.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R Team, September 23, 2026
Hi there Jay7mm, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We completely understand how frustrating it is when your device is not operating as intended or expected, and we would love to assist you. We have provided links to resources to help you with the camera features, battery life, speed, and responsiveness of your device. We have also provided a link to the Samsung Support Team to offer additional assistance if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Learn about camera modes and settings on your Samsung Galaxy Z Fold8
https://www.samsung.com/us/support/answer/ANS10013190/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Learn about camera modes and settings on your Samsung Galaxy Z Fold8
https://www.samsung.com/us/support/answer/ANS10013190/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
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Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Form Factor for a Phone
on September 22, 2026
Posted by: an2ny4
[This review was collected as part of a promotion.] I chose to purchase the new Z Fold 8 because of its form factor. I’ve been using a big slab phone for years and I think it is starting to get too heavy for daily use. Most of the slab phone in the market today are head- heavy and I needed a phone that is light and can also be wide enough when I need it to.
That is the reason I decided to get a foldable phone and the Z Fold 8 size and form factor is just perfect. The phone is small enough when it is folded for daily use and wide enough for me to still be able to do photo editing when it is unfolded.
Value
5
Response from Samsung USBy R&R Team, September 24, 2026
Hello there An2ny4, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We love hearing how much you are enjoying the new form factor, and how perfect it feels for all of your daily needs. We have shared a link to the Samsung Support Team for your convenience if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US