Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB - Graphite (Verizon)
Average customer rating
4.9
(2,423 Reviews)
Rating breakdown 2,423 reviews
5 Stars
2,138
4 Stars
252
3 Stars
22
2 Stars
6
1 Star
5
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Galaxy Z Fold8 256GB - Graphite (Verizon)
Customer Rating
5
Different
on October 6, 2026
Posted by: SamsungKnight
[This review was collected as part of a promotion.] I chose the fold 8 because items different. I've had the fold 3, 4, and 6. It was time to switch it up. I believe I made the right decision. Thanks Samsung.
Value
5
Response from Samsung USBy R&R Team, October 7, 2026
Hey SamsungKnight, thank you for sharing your feedback on your Samsung Galaxy Z Fold8. We are happy to hear that you are enjoying the new form factor and daily usage of your device, and that you feel you made the right choice. We have provided links to resources to help you further explore the enhanced capabilities of your device, align the settings to your usage, and answer any questions that may arise along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on October 6, 2026
Posted by: MyZFold
[This review was collected as part of a promotion.] I chose my Samsung phone because I wanted a device that could keep up with both my professional and personal life, and it has exceeded my expectations. I use it throughout the day for work, managing emails, reviewing documents, attending virtual meetings, multitasking between apps, and staying connected while on the go. The large, vibrant display makes it especially convenient for reading, streaming, viewing photos, and handling business tasks without always reaching for my laptop.
I also use my Samsung for entertainment, including streaming movies and videos, social media, photography, and staying in touch with family and friends. I appreciate the excellent camera quality, smooth performance, and how easily it connects with my other Samsung devices. The multitasking features are a huge plus for someone like me who often does several things at once.
Overall, I chose Samsung because I wanted more than just a phone; I wanted a powerful, versatile device that could serve as a true everyday companion for work, productivity, entertainment, and staying connected. It has definitely delivered!
I also use my Samsung for entertainment, including streaming movies and videos, social media, photography, and staying in touch with family and friends. I appreciate the excellent camera quality, smooth performance, and how easily it connects with my other Samsung devices. The multitasking features are a huge plus for someone like me who often does several things at once.
Overall, I chose Samsung because I wanted more than just a phone; I wanted a powerful, versatile device that could serve as a true everyday companion for work, productivity, entertainment, and staying connected. It has definitely delivered!
Value
5
Response from Samsung USBy R&R Team, October 7, 2026
Hi there MyZFold, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are thrilled to hear that your new device has not only met but exceeded all of your expectations, and that it has been such a benefit for both personal and professional needs. We have shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Z fold to Z flip
on October 6, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I had 3 Z flips went for a new phone and went with Z fold. Took about a week to get used to the size when folded and not folded. The more I use it the more I love it. The small size is perfect for the pocket, camera is great and when watching a video, shooting a video, or taking a picture the large screen is amazing
Value
5
Response from Samsung USBy R&R Team, October 7, 2026
Hi there Michael1769, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are pleased to hear that you are enjoying the size of your new device, using it for streaming, and the versatility of the design. We have shared a link to the Samsung Support Team for your convenience if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone oddly enough do t need it to fold
on October 6, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love this phones form factor but I find my self not opening it much I just love the square size it's self if this phone was just the square I think I would love it more but the folding is great when I do want to watch videos and what not
Value
5
Response from Samsung USBy R&R Team, October 7, 2026
Hi there Bestfold, we appreciate you sharing your feedback on your Samsung Galaxy Z Fold8 with us. We couldn't be happier to hear how much you are loving the new form factor of your device, and that you are enjoying your streaming on your device. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
I am happy I chose the Z Fold 8.
on October 6, 2026
Posted by: Vhoif1
[This review was collected as part of a promotion.] I so happy I chose the Z Fold 8. It's such a great phone, at first I was concerned that I wouldn't be able to open apps on the outer screen that I had open on the inner screen but that has been figured out. It's very comfortable in my hand, I am glad that Samsung came out with this variation. It has great graphics. There are so many things to say about this phone. It's just great. Thanks Samsung.
Value
4
Response from Samsung USBy R&R Team, October 7, 2026
Hi there Vhoif1, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are so happy to hear that you are finding your new device to be so great, that it feels comfortable to hold in your hand, and that it has operated so well with your apps. We have provided a link to the Samsung Support Team for your convenience if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has so many good features. Love this!!!
on October 6, 2026
Posted by: 1Slice
[This review was collected as part of a promotion.] This is my first foldable mobile phone. It's been so amazing. Love what it can do all by itself. So compact. Fits really good in a pocket. 10xtimes better than a regular phone. The foldable part very smooth. Mine can stay open half way. Without slamming shut. The kindle part is very cool. Dint have to purchase separately. Just install it. Very fast very cute phone. Both Screens turns 360 for you.
You won't be disappointed.
Ps. The camera is not 100 percent. Although taking up close photos is awesome. Anything far away, (like 100 feet) isn't so great. Sky shots are cool. Thumbs up.
You won't be disappointed.
Ps. The camera is not 100 percent. Although taking up close photos is awesome. Anything far away, (like 100 feet) isn't so great. Sky shots are cool. Thumbs up.
Value
5
Response from Samsung USBy R&R Team, October 7, 2026
Hi there 1Slice, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Fold8 with us. We are so pleased to hear that you are happy with your first foldable device, and that you are finding it so useful for a range of daily tasks. We have provided a link to an article to help you with the different camera settings for the best possible photos and videos. We have also provided a link to the Samsung Support Team to assist you if you have any questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Learn about camera modes and settings on your Samsung Galaxy Z Fold8
https://www.samsung.com/us/support/answer/ANS10013190/
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Learn about camera modes and settings on your Samsung Galaxy Z Fold8
https://www.samsung.com/us/support/answer/ANS10013190/
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Written by a customer while visiting Samsung US
Customer Rating
5
The shape of this product is perfect
on October 5, 2026
Posted by: Samkulk
[This review was collected as part of a promotion.] • Massive multitasking screen: The expansive main display lets you run multiple apps side-by-side with desktop-like productivity.
• Ultimate media immersion: Watching videos, reading, and gaming feel incredibly cinematic on the large, unfolding canvas.
• Premium camera setup: It features cutting-edge under-display camera technology and high-tier rear lenses for professional-grade photography.
• Higher durability risks: The complex hinge mechanism and flexible internal screen remain more vulnerable to dust, drops, and wear than traditional phones.
• Ultimate media immersion: Watching videos, reading, and gaming feel incredibly cinematic on the large, unfolding canvas.
• Premium camera setup: It features cutting-edge under-display camera technology and high-tier rear lenses for professional-grade photography.
• Higher durability risks: The complex hinge mechanism and flexible internal screen remain more vulnerable to dust, drops, and wear than traditional phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on October 5, 2026
Posted by: Nani98phone
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Fold 8 because it combines the power of a tablet and the portability of a phone. I use it to stream movies, multitask with apps side by side, and take notes for work while still having a compact device I can carry anywhere.
Value
5
Written by a customer while visiting Samsung US