Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB - Graphite (Verizon)
Average customer rating
4.9 out of 5
4.9
(2,424 Reviews)
Open Ratings Snapshot
Rating breakdown 2,424 reviews
5 Stars
2,139
4 Stars
252
3 Stars
22
2 Stars
6
1 Star
5
71%of customers recommend this product. 
(
12 out of 17
)
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Customer Reviews for Samsung - Galaxy Z Fold8 256GB - Graphite (Verizon)
Customer Rating
5 out of 5
5
Having a new phone is fun again!
on September 30, 2026
Posted by: Astro1204
[This review was collected as part of a promotion.] I chose to leave Samsung's biggest competitor after 15 years for the new Z Fold 8 and it has been the best decision of my life. This phone makes having a new phone fun again. I can't get myself to put it down, I'm constantly playing with the customization that I've never experienced before. Also having the bigger screen when opened has been amazing for work. I work on alot of spreadsheets and they have worked flawlessly ok the Z fold. I highly recommend this phone. Everywhere I go people are stopping me when they see it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Was skeptical of lasting, dependable quality..
on September 30, 2026
Posted by: LittleMouse
[This review was collected as part of a promotion.] Purchased the Samsung Z Fold but was definitely skeptical of dependable and lasting quality of device/folding screen in a less than ideal/harsh work environment day to day...especially at such a high price point. I have not had this device for an extended period of time, yet, but I am pleasantly surprised already with how practical and durable it ACTUALLY is! In hot, humid, and dusty work space...this phone has already taken a beating for 12hrs a day, 4 days a week and is still preforming as if I just opened the box for the first time. Screens (front and interior folding) are tough against scratches and hinge is still moving freely and smoothly. The overall width of this phone definitely took a bit of getting use to, as it is MUCH wider and shorter than my S24, but the thickness when folded is very similar to the S24. If you prefer a "standard" phone width and height, go with the Z Fold Ultra. Overall, I am very happy with my purchase and will continue to see if the quality stands the test of time and environment.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Can't put it down!
on September 30, 2026
Posted by: sjp305
[This review was collected as part of a promotion.] I am so glad I chose to get this phone after a period of skepticism. I love having this form factor. Both screens are bright and crisp and the UI is smooth like butter. Did not disappoint at all. Thank you, Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Fold 8
on September 30, 2026
Posted by: Iptoss
[This review was collected as part of a promotion.] The latest advancements in foldable technology offer a truly remarkable experience for modern users. These innovative devices represent a significant leap forward in how we interact with portable hardware on a daily basis. The seamless integration of a larger display within a compact frame provides excellent versatility for both work and entertainment. Many individuals appreciate the sophisticated engineering that allows for such a smooth transition between different modes of use. Continuing to refine these features will undoubtedly enhance the overall convenience and satisfaction for everyone who values cutting-edge design.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the new form factor
on September 30, 2026
Posted by: JustARegularGal
[This review was collected as part of a promotion.] I had a Fold 6 but hated how thick and heavy it was. The 8 is just as thin and light as a regular phone but you get a built-in tablet. Bummed that it's not s-pen compatible though. I chose to go caseless, with a front screen protector and a skin from Slickwraps.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product of the season
on September 29, 2026
Posted by: Z82026
[This review was collected as part of a promotion.] I had the Samsung 24 ultra and it was a great fit for me. When I chose to upgrade, I knew that I would chose the Z fold 8. I'm glad I picked because it's a better fit for me. It's small and I like that I can hold it in one hand. I love the split screen mode to be able to watch multiple things at one time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great looking foldable
on September 29, 2026
Posted by: Fold8user
[This review was collected as part of a promotion.] I chose the z fold 8 because I was intrigued by the new screen aspect ratio. The new size makes the phone look great and the main screen is made to be tailored for video watching. Youtube videos are particularly great on this phone and there are several other apps that work well that it allows you to replace the tablet. The downside is that the aspect ratio on some apps are still not ideal. Instagram especially, has black bars to the side when watching videos which makes it looke like it is wasting a lot of screen space. However, it has been a good experience using this phone overall.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone has really blown me away
on September 29, 2026
Posted by: Agustin
[This review was collected as part of a promotion.] I chose this phone because I never loved the size of a flagship and the compromises of base models. I wanted something that could be small when it needed to and large when I want it to. This phone has been amazing in that regard. I regularly watch YouTube content on my phone and read Manga, so the inner screen has been an absolute dream for both of those activities. Can't recommend it enough!!
However, for the Fold 9, I am really expecting an IP68 rating and a horizontal camera setup, like on the S10 series. 8 generations of foldables with IP48 ratings is unacceptable, and the phone would not rock so much with a horizontal camera setup. Those are my only complaints of note.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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