Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB - Lavender (Verizon)
Average customer rating
4.9
(2,147 Reviews)
Rating breakdown 2,147 reviews
5 Stars
1,891
4 Stars
231
3 Stars
16
2 Stars
4
1 Star
5
73%of customers recommend this product.
(
11 out of
15)
Customer Reviews for Samsung - Galaxy Z Fold8 256GB - Lavender (Verizon)
Customer Rating
5
great phone
on September 11, 2026
Posted by: Escoblendzzz
wow it has defentnitly better than the other brand a.It has smooth scrolling the the bend crease isnt even visible i 100% recommend it last a long time too really strong and it doesnt die quick unlike other brands.the 120 hertz make it better and really good battery and hinge
Written by a customer while visiting Samsung US
Customer Rating
5
New and spectacular Zfold 8
on September 11, 2026
Posted by: Nico25
[This review was collected as part of a promotion.] I chose to switch to Samsung three years ago looking for innovation for that desire to invest in changes of equipment that I had already lost, looking for that sense of excitement when you buy something new that I had also lost. I did it with fear because I had been with one company for years and it's good that I chose the right decision, I started with Z flip until Z flip 7. This year they announced the Z8 series and I still remember watching the ads on social networks, TV and advertising on the road, when I saw the Z fold 8 I fell in love since I saw the equipment in the first ad, that's where the desire to change equipment, want to invest, came back and I said that's why I don't go back. When they publish the available colors, I see the color lavender, my favorite color and my favorite flower, that was an extra motivation to want the Z fold 8 with more desire. Im supposed to start my boot camp with the Navy in november and I said, I have to have the Zfold 8 before I leave. Yes, yes. August 11, 2026, I called my company to request the Z fold 8 lavender and start my trade in of my Z flip 7. A week later, my order for the Z fold 8 arrived at my doorstep, the Z fold 8 isn't just practical, it fits anywhere. The function of the screens is something incredible during the day, I only use the exterior one, since when night falls, I have free time, I open the fold 8, I see networks, movies, videos, etc. I do not regret choosing Samsung and THANK YOU Samsung for never disappointing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost Perfect
on September 10, 2026
Posted by: KingCurt
[This review was collected as part of a promotion.] I've been an avid folding phone customer since the MS Duo (yeah, the fruit boss stole the interface AND the name). I chose the Z Fold 8 cuz it offered the best in form, weight, pocketability, and thinness. I choose to get my wife a Z Fold 8 as well (and she loves it!).
Had Samsung incorporated their own version of Pixel Snap and kept Flex Mode, this would be the absolute perfect device (okay, go horizontal with the camera array to better allow for accessories as well). Even still, easily 2026 phone of the year!
Had Samsung incorporated their own version of Pixel Snap and kept Flex Mode, this would be the absolute perfect device (okay, go horizontal with the camera array to better allow for accessories as well). Even still, easily 2026 phone of the year!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size
on September 10, 2026
Posted by: Gyama
Samsung nailed it on the size and shape. I find both inner and outer screens very convenient. Battery life is fantastic and the chips these days are way overkill for daily tasks but appreciated. Samsung needs up up the ip rating though as other foldables have ip68 ratings.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z fold 8 pistachio is the best
on September 10, 2026
Posted by: Danny50th
[This review was collected as part of a promotion.] I chose the z fold as my primary device and I normally do. The z fold 8 is great fast and Samsung always has something good up there sleeve.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Ugh. The original is better
on September 10, 2026
Posted by: Tangi
from Harvey la
I hadn't realized the change in the name and accidentally ordered the 8 instead of the 8 ultra. I previously owned a fold 6 so I decided to trade it in for an upgrade (biggest mistake and a different story). Back to this phone. I ABSOLUTELY HATED IT! The width is uncomfortable when holding it in the closed position. The batter drains far faster than the last series. The display quality was good but it seemed to lag and become unresponsive which caused me to have to close out. I'm not sure about durability because after a week or so I decided to return it. Which started the mess I'm in now. And yes I'm still waiting on a resolution since 8/28 and today is 9/10.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, September 10, 2026
Hello Tangi, thank you for your feedback on your Samsung Galaxy Z Fold8. We understand how important it is to feel that you've made a good investment in a new device you enjoy using every day. We understand it can take time to best align the settings of your device to your preferences, and adjust to the different feel of the new form factor in your hand. We have provided links to resources that help our customers maximize the battery life of their device, and adjust the refresh rate to avoid to lag you mention experiencing, as well as troubleshoot the display responsiveness. We have lastly, provided a link to the Samsung Support Team to assist you directly any time you have questions. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Why the Galaxy Z Fold 8 Hits Different
on September 10, 2026
Posted by: FSY2003
[This review was collected as part of a promotion.] Why the Galaxy Z Fold 8 Hits Different
Finding a foldable phone that actually gets the proportions right is rare, which is why I chose the Samsung Galaxy Z Fold 8. If you are tired of the awkward, candy-bar narrowness of past generations, this model's unique, wider footprint makes all the difference for everyday use.
* The Form Factor: Samsung finally gave us a much more natural, user-friendly canvas. The adjusted aspect ratio means typing on the cover screen doesn't feel cramped, and opening it up reveals an immersive display that feels genuinely practical rather than gimmicky.
* The Clean Aesthetic: Beyond the physical dimensions, the overall design language is remarkably sharp. The hardware looks sleek, modern, and ultra-clean in the hand, cutting down on bulk while keeping that high-end structural feel intact.
* The Pistachio Colorway: Hands down, the online-exclusive Pistachio finish steals the show. It is subtle, unique, and sophisticated—steering away from boring standard grays and blacks into a soft, muted tone that looks effortlessly premium without shouting for attention.
Everything about how it looks and feels is deeply satisfying. It finally bridges the gap between futuristic tech and a genuinely gorgeous daily driver.
Finding a foldable phone that actually gets the proportions right is rare, which is why I chose the Samsung Galaxy Z Fold 8. If you are tired of the awkward, candy-bar narrowness of past generations, this model's unique, wider footprint makes all the difference for everyday use.
* The Form Factor: Samsung finally gave us a much more natural, user-friendly canvas. The adjusted aspect ratio means typing on the cover screen doesn't feel cramped, and opening it up reveals an immersive display that feels genuinely practical rather than gimmicky.
* The Clean Aesthetic: Beyond the physical dimensions, the overall design language is remarkably sharp. The hardware looks sleek, modern, and ultra-clean in the hand, cutting down on bulk while keeping that high-end structural feel intact.
* The Pistachio Colorway: Hands down, the online-exclusive Pistachio finish steals the show. It is subtle, unique, and sophisticated—steering away from boring standard grays and blacks into a soft, muted tone that looks effortlessly premium without shouting for attention.
Everything about how it looks and feels is deeply satisfying. It finally bridges the gap between futuristic tech and a genuinely gorgeous daily driver.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Foldable Smartphone ever
on September 10, 2026
Posted by: FSY2003
[This review was collected as part of a promotion.] A Refreshing Shift in Foldables: Why the Galaxy Z Fold 8 Hits Different
Finding a foldable phone that actually gets the proportions right is rare, but the Samsung Galaxy Z Fold 8 completely nails it. If you are tired of the awkward, candy-bar narrowness of past generations, this model's unique, wider footprint makes all the difference for everyday use.
* The Form Factor: Samsung finally gave us a much more natural, user-friendly canvas. The adjusted aspect ratio means typing on the cover screen doesn't feel cramped, and opening it up reveals an immersive display that feels genuinely practical rather than gimmicky.
* The Clean Aesthetic: Beyond the physical dimensions, the overall design language is remarkably sharp. The hardware looks sleek, modern, and ultra-clean in the hand, cutting down on bulk while keeping that high-end structural feel intact.
* The Pistachio Colorway: Hands down, the online-exclusive Pistachio finish steals the show. It is subtle, unique, and sophisticated—steering away from boring standard grays and blacks into a soft, muted tone that looks effortlessly premium without shouting for attention.
Everything about how it looks and feels is deeply satisfying. It finally bridges the gap between futuristic tech and a genuinely gorgeous daily driver.
Finding a foldable phone that actually gets the proportions right is rare, but the Samsung Galaxy Z Fold 8 completely nails it. If you are tired of the awkward, candy-bar narrowness of past generations, this model's unique, wider footprint makes all the difference for everyday use.
* The Form Factor: Samsung finally gave us a much more natural, user-friendly canvas. The adjusted aspect ratio means typing on the cover screen doesn't feel cramped, and opening it up reveals an immersive display that feels genuinely practical rather than gimmicky.
* The Clean Aesthetic: Beyond the physical dimensions, the overall design language is remarkably sharp. The hardware looks sleek, modern, and ultra-clean in the hand, cutting down on bulk while keeping that high-end structural feel intact.
* The Pistachio Colorway: Hands down, the online-exclusive Pistachio finish steals the show. It is subtle, unique, and sophisticated—steering away from boring standard grays and blacks into a soft, muted tone that looks effortlessly premium without shouting for attention.
Everything about how it looks and feels is deeply satisfying. It finally bridges the gap between futuristic tech and a genuinely gorgeous daily driver.
Value
5
Written by a customer while visiting Samsung US