Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 256GB - Cream (Verizon)
Average customer rating
4.9
(2,047 Reviews)
Rating breakdown 2,047 reviews
5 Stars
1,872
4 Stars
153
3 Stars
18
2 Stars
3
1 Star
1
88%of customers recommend this product.
(
15 out of
17)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 256GB - Cream (Verizon)
Customer Rating
4
Refined and excellence
on August 19, 2026
Posted by: Gelsch
[This review was collected as part of a promotion.] This is my third Fold. I moved from a Zfold 6 to the Zfold8. The only reason I did not give 5 stars, was the lack of Spen support. But. I chose the Zfold 8 Ultra for the 200mp camera, slightly larger screen sizes, INCREDIBLE display and brightness and the marvelous thinness of this new phone. Speed is incredible and features galore! The AI is responsive and fun. But...it is still a business phone for me and one that makes my life easier.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A little more than an iterative update to me
on August 19, 2026
Posted by: Woodz31
[This review was collected as part of a promotion.] This past spring a jump from an s24 ultra to a z-fold 7 that was used to feel what the form factor would be like. That was a great opportunity for me to see how much I wanted to move into the fold field after the substantial changes that the fold seven had undertaken.
The z-fold 8 Ultra was a great opportunity for me to really look fresh though after the z-fold seven because I'd only had it for a small amount of time. I chose to upgrade to the z-fold 8 Ultra because the battery and the new change in the ultra wide lens were two items that I really did not like when I first picked up the z fold 7. After having the z fold 8 ultra for a little over a week now I can really appreciate how all the small changes made a big impact in my use. The battery improvements have made it so that I don't have to look for a top up mid afternoon and I feel more confident in using the z fold 8 ultra as my primary shooter when in the field. Happy to made the jump the "iterative update"!
The z-fold 8 Ultra was a great opportunity for me to really look fresh though after the z-fold seven because I'd only had it for a small amount of time. I chose to upgrade to the z-fold 8 Ultra because the battery and the new change in the ultra wide lens were two items that I really did not like when I first picked up the z fold 7. After having the z fold 8 ultra for a little over a week now I can really appreciate how all the small changes made a big impact in my use. The battery improvements have made it so that I don't have to look for a top up mid afternoon and I feel more confident in using the z fold 8 ultra as my primary shooter when in the field. Happy to made the jump the "iterative update"!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My First Samsung And I Chose the Fold8 Ultra!
on August 19, 2026
Posted by: ParkJath0419
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold8 Ultra is my first Samsung phone, and after using it, I completely understand why Samsung has such a loyal following.
I chose the Z Fold8 Ultra because I wanted something that felt genuinely different from a traditional smartphone while still giving me the performance, camera quality, and premium experience I expect from a flagship device. The foldable design immediately stood out to me, and having a phone that can transform into a larger screen for multitasking, watching videos, editing content, browsing, and getting work done has been a game changer.
Coming from another phone ecosystem, I expected there to be a learning curve, but Samsung has made the experience surprisingly intuitive. The displays are beautiful, everything feels incredibly smooth and responsive, and the customization options are on another level. I especially love being able to take advantage of the larger inner display without sacrificing the convenience of having a normal-sized phone when it's folded.
The build quality also feels extremely premium, which is exactly what I wanted at this price point.
For my first Samsung phone, I definitely chose a memorable one. The Z Fold8 Ultra feels less like I simply upgraded my phone and more like I upgraded the way I use a mobile device. So far, I'm extremely impressed and excited to see everything this phone can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Foldable Device!
on August 19, 2026
Posted by: Shyokand
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold8 Ultra for its exceptional multitasking capabilities and stunning large screen. The performance is incredibly fast, handling demanding apps and games with ease. I love the vibrant colors and sharpness of the foldable display. The camera system captures professional-quality photos and videos. Battery life also impresses, easily getting me through a full day of heavy use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great or can be great except pairing issues
on August 19, 2026
Posted by: Marste
[This review was collected as part of a promotion.] I've never had this much trouble transferring information from a flip 6 to this new phone, and it's caused me days and days of struggling. Otherwise, I love the lightness of this phone and the capacity. But I can't get a pair with almost anything. And every time I try to do something, it blocks me one way or the other. I admit I use this phone for a lot of stuff, so yes, some of it is definitely a lack of human knowledge, but I've always had Samsung phones, everything, and I've always loved the way that they were very good!
Value
3
Response from Samsung USBy R&R, August 21, 2026
Hey there Marste,
Thank you for reaching out and sharing your experience with your Galaxy Z Fold8. The Galaxy Z Fold8 Ultra features a lightweight design, ample storage capacity, and powerful multitasking capabilities for a versatile Galaxy experience. We are glad to hear that you are enjoying these strengths, while also acknowledging that pairing and transferring information from your previous Galaxy device can complicate the setup process.
To assist with your next data transfer, we have some resources on SmartSwitch that can help make this process smoother. Our goal is to ensure it is as seamless as possible. If you need further assistance, please don't hesitate to contact our Samsung Support Team.
We appreciate your continued support of Samsung and thank you for sharing your experience.
Samsung Smart Switch
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy Z Fold8. The Galaxy Z Fold8 Ultra features a lightweight design, ample storage capacity, and powerful multitasking capabilities for a versatile Galaxy experience. We are glad to hear that you are enjoying these strengths, while also acknowledging that pairing and transferring information from your previous Galaxy device can complicate the setup process.
To assist with your next data transfer, we have some resources on SmartSwitch that can help make this process smoother. Our goal is to ensure it is as seamless as possible. If you need further assistance, please don't hesitate to contact our Samsung Support Team.
We appreciate your continued support of Samsung and thank you for sharing your experience.
Samsung Smart Switch
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The Z Fold checked most of my boxes
on August 19, 2026
Posted by: kevbuys
[This review was collected as part of a promotion.] I chose the Fold8 Ultra due to the widescreen and processor allowing for advanced capability in editing and design. It's great that it is equally capable without having to open the Fold so that's an extra feature I didn't expect I would love.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Delicate phone
on August 19, 2026
Posted by: Patryk
[This review was collected as part of a promotion.] Front looks small very hard to type since the keyboard has thiny boxes. Not for Men it's a woman's phone. So I gave it to my wife. S26 ultra feels better in my hand.
Value
2
Response from Samsung USBy R&R, August 21, 2026
Hi Patryk,
Thank you for sharing your thoughts on the Galaxy Z Fold8 Ultra. This device features a spacious inner display, a lightweight foldable design, and powerful multitasking capabilities. We understand that the narrower front display and smaller keyboard layout may feel less comfortable depending on your hand size and typing preferences. We appreciate your feedback as Samsung continues to refine the Galaxy Fold design.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold8 Ultra. This device features a spacious inner display, a lightweight foldable design, and powerful multitasking capabilities. We understand that the narrower front display and smaller keyboard layout may feel less comfortable depending on your hand size and typing preferences. We appreciate your feedback as Samsung continues to refine the Galaxy Fold design.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on August 19, 2026
Posted by: Lovefolds
[This review was collected as part of a promotion.] The fold 8 is amazing. I upgraded from the z fold 4 and it's a big upgrade. Love the screen size and the size of the phone.
Value
5
Written by a customer while visiting Samsung US