Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 256GB - Cream (Verizon)
Average customer rating
4.9
(2,506 Reviews)
Rating breakdown 2,506 reviews
5 Stars
2,267
4 Stars
206
3 Stars
24
2 Stars
5
1 Star
4
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 256GB - Cream (Verizon)
Customer Rating
5
This product has seriously awsome features
on October 22, 2026
Posted by: Hollow
[This review was collected as part of a promotion.] I chose this device after purchasing the galaxy 8 watch the my favorite feture has to be Gemini the things this device can do are out of this world cool and makes just about any aspect of life simpler from useing the Gemini live to help change a printer cartridge or having the AI assiant answer your calls im still trying to find something this device can't accomplish you WILL NOT be disappointed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good device but not a leap forward
on October 22, 2026
Posted by: d3t0x1c
[This review was collected as part of a promotion.] I chose this device initially as my first flip type device in a very long time. It was a solid device but overall I think there was more effort put into the cheaper ZFold 8 than they did into the more expensive ZFold 8 Ultra. I get that it was a new release but maybe they should have consolidated the approach and held off on the larger ZFold 8 Ultra this year instead of forcing a "Solomon's Choice" on their long-term loyal users. For that reason I went away from Samsung (for the first time in 5+ years) and switched to the new Google Pixel Fold but I still own a ton of Samsung Devices (huge TVs down to tablets and earbuds) and hope that they will slay it next year, give me a great trade-in (consider a "come back to Samsung" bonus to equal how much trading in the Samsung ZFold 8 Ultra would trade in for) and bring folks like me back home.
Keep rocking guys but don't lose sight of your loyal user base.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features. I love the camera
on October 22, 2026
Posted by: Jahad45
[This review was collected as part of a promotion.] I love the features the phone has . I love the folding. I love how easy the phone is to use. The light weight . The way it reminds me of phones from when i was growing up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!!
on October 22, 2026
Posted by: Mkhalid
[This review was collected as part of a promotion.] I love the Z fold 8 ultra I was hesitant to move from the 25 ultra but im glad I did, I thought id be using the larger screen alot less than I actually do now, would highly recommend to anyone looking to make a switch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big hand big phone
on October 21, 2026
Posted by: Dougie
[This review was collected as part of a promotion.] This phone is great for me..I have big cumbersome hands and now experiencing tremors andits hard to hang onto a regular size phone..im so very happy with the zfold 8 ultra..it's perfect and so smart..it basically setup itself..i didn't have to call anyone or nothing!
So..if your a big guy with jerky hand..this is for you!
So..if your a big guy with jerky hand..this is for you!
Value
5
Response from Samsung USBy R&R, October 22, 2026
Hey Dougie,
It's fantastic to hear that your Galaxy Z Fold8 Ultra feels like the perfect fit! The large display, foldable design, and user-friendly setup make it exciting to explore all the features your Galaxy offers. We're particularly pleased that the larger design is comfortable for you and that the setup process was straightforward. Thank you for sharing your experience and for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
It's fantastic to hear that your Galaxy Z Fold8 Ultra feels like the perfect fit! The large display, foldable design, and user-friendly setup make it exciting to explore all the features your Galaxy offers. We're particularly pleased that the larger design is comfortable for you and that the setup process was straightforward. Thank you for sharing your experience and for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Screen failure inevitable on any Samsung
on October 21, 2026
Posted by: Mbern
Stay away from any Samsung folding phone. My inside screen failed after two years. Samsung response was "too bad...". Very poor technology and worse service.
Written by a customer while visiting Samsung US
Customer Rating
5
It's my first foldable
on October 20, 2026
Posted by: jinxsyns
[This review was collected as part of a promotion.] I have absolutely loved this phone! I chose it because i had a deal to finally pull the trigger on the added cost of a foldable and ive used the inside screen for multitasking so much!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Premium Design, Powerful Performance & Amazing
on October 20, 2026
Posted by: MrMax24
[This review was collected as part of a promotion.] I’m absolutely loving my new Samsung Galaxy Z Fold! The premium design, stunning display, smooth performance, and innovative foldable technology make this phone truly special. The multitasking experience is excellent, and the large screen makes everything from watching videos to browsing and working much more enjoyable.
Samsung continues to impress with its innovation, quality, and advanced features. This phone feels like the perfect combination of a smartphone and a tablet in one premium device.
I’m very happy with my purchase and excited to explore everything it has to offer. Great job, Samsung! Keep bringing us amazing technology and outstanding products.
Highly recommended for anyone looking for a premium smartphone experience
Samsung continues to impress with its innovation, quality, and advanced features. This phone feels like the perfect combination of a smartphone and a tablet in one premium device.
I’m very happy with my purchase and excited to explore everything it has to offer. Great job, Samsung! Keep bringing us amazing technology and outstanding products.
Highly recommended for anyone looking for a premium smartphone experience
Value
5
Written by a customer while visiting Samsung US