Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 256GB - Cream (Verizon)
Average customer rating
4.9
(2,047 Reviews)
Rating breakdown 2,047 reviews
5 Stars
1,872
4 Stars
153
3 Stars
18
2 Stars
3
1 Star
1
88%of customers recommend this product.
(
15 out of
17)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 256GB - Cream (Verizon)
Customer Rating
4
This product has good features.
on August 24, 2026
Posted by: Henry18
[This review was collected as part of a promotion.] I choose the new AI features as my favorite among all the functions of this new device.
On the other hand, I would hope that in the near future they develop better technology to be able to use the S Pen as before without risking the current thickness of the phone, as I tend to study a lot with it at university.
Finally, the new form factor of the new Galaxy Z Fold 8 should have had the cameras of my Z Fold 8 Ultra, even if that made it more expensive.
Value
4
Response from Samsung USBy R&R, August 27, 2026
Hello there Henry18,
Thank you for sharing your reasons for choosing the Galaxy Z Fold8 Ultra. The Galaxy Z Fold8 Ultra features advanced AI capabilities, a sleek foldable design, and a large display ideal for work and study. We appreciate your interest in future S Pen functionality and your suggestions for enhancing camera features in more Fold models. Your feedback is valuable in helping Samsung continue to create innovative Galaxy experiences.
-Ty
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Thank you for sharing your reasons for choosing the Galaxy Z Fold8 Ultra. The Galaxy Z Fold8 Ultra features advanced AI capabilities, a sleek foldable design, and a large display ideal for work and study. We appreciate your interest in future S Pen functionality and your suggestions for enhancing camera features in more Fold models. Your feedback is valuable in helping Samsung continue to create innovative Galaxy experiences.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on August 24, 2026
Posted by: Bosslady
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy Z Fold 8 Ultra! The phone is beautiful, sleek, and feels very premium. The large foldable screen is perfect for watching videos, browsing, multitasking, and getting things done.
The phone is fast and smooth, the camera takes beautiful pictures, and the battery lasts me throughout the day. I also love how convenient it is to have a phone and tablet all in one.
Overall, I’m very impressed with the Galaxy Z Fold 8 Ultra. It’s stylish, powerful, and easy to use. I would definitely recommend it to anyone looking for a high-quality foldable phone. 5 stars from me! ❤️📱
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Fold Legacy Continues!
on August 24, 2026
Posted by: DrTechy
[This review was collected as part of a promotion.] After going back and forth between a few flagship options, I chose the Z Fold8 Ultra and I'm really glad I did. The first thing everyone notices is how thin it is — at 4.1mm unfolded, it doesn't feel like a "foldable" anymore, it just feels like a phone that happens to fold. Slips into a coat pocket without the bulk I was dreading.
The crease is the other big win. I've owned foldables before where the crease was distracting in certain light, but this one is barely noticeable — I really have to look for it to see it at all. Huge improvement.
My only knock is the camera. It's solid and does the job for everyday shots, but it's still not quite at true flagship-ultra level compared to dedicated camera phones — a bit of hesitation in low light and dynamic range could be better.
Still, between the form factor and the screen, this easily earns 5 stars. Loving it so far.
The crease is the other big win. I've owned foldables before where the crease was distracting in certain light, but this one is barely noticeable — I really have to look for it to see it at all. Huge improvement.
My only knock is the camera. It's solid and does the job for everyday shots, but it's still not quite at true flagship-ultra level compared to dedicated camera phones — a bit of hesitation in low light and dynamic range could be better.
Still, between the form factor and the screen, this easily earns 5 stars. Loving it so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is absolutely AWESOME
on August 24, 2026
Posted by: ShadowTaion
[This review was collected as part of a promotion.] I Chose this phone (Samsung Z Fold8 Ultra. Because of the sleek design and the dual screens that allow me to get work done on the fly while also keeping up with news and others things in my house. Thank you so much Samsung for this beautiful creation!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I can do everything with this phone
on August 24, 2026
Posted by: Czc5513
[This review was collected as part of a promotion.] I chose the z fold8 ultra because of the camera. But I realized how helpful it is to have a phone like this. I watch sports and movies. I am starting to put money in wall street and the graphics are amazing when I use the full screen. I feel so happy of getting this new phone.
I simply love it. I have been using Samsung since the galaxy 3 but this is my 1st time getting the fold. Game changed
Love my new cellphone
I simply love it. I have been using Samsung since the galaxy 3 but this is my 1st time getting the fold. Game changed
Love my new cellphone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I can do everything with this phone
on August 24, 2026
Posted by: Czc5513
[This review was collected as part of a promotion.] I chose the z fold8 ultra because of the camera. But I realized how helpful it is to have a phone like this. I watch sports and movies. I am starting to put money in wall street and the graphics are amazing when I use the full screen. I feel so happy of getting this new phone.
I simply love it. I have been using Samsung since the galaxy 3 but this is my 1st time getting the fold. Game changed
Love my new cellphone
I simply love it. I have been using Samsung since the galaxy 3 but this is my 1st time getting the fold. Game changed
Love my new cellphone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My First Z Fold Ultra 8
on August 24, 2026
Posted by: ArfonMx
[This review was collected as part of a promotion.] I chose the Z Fold 8 Ultra.
I like the phone, folding feature is really neat and usefull. I use it a lot for work using maps and to read a lot of prints. The size its useful on those cases.
There is two downsides that i could find so far that can be annoying.
1 - Multitasking, the phone can not handle many apps open at once. It had happen to me several times where the phone freezes. The specs may say something but the reality is different, maybe the operating system is too heavy for the the phone. It feels like having an S22 ultra or less.
1 - Multitasking, the phone can not handle many apps open at once. It had happen to me several times where the phone freezes. The specs may say something but the reality is different, maybe the operating system is too heavy for the the phone. It feels like having an S22 ultra or less.
2- fingerprints on screen, the unfolded screen is nice, quality is really good, but it gets a lot, a lot, a lot, a lot of fingerprints all over so easily. So much that it does bothers.
Conclusion: The innovation is 10/10. If you want performance s24 ultra or newer ultra phones will do way better. Cameras are normal, no x100. Honestly this phone doesn't feel ultra.
If you like innovation and do things that may need bigger screen like study, read, look PDFs, prints, maps, designs...having the unfold is super helpful.
If you like innovation and do things that may need bigger screen like study, read, look PDFs, prints, maps, designs...having the unfold is super helpful.
Value
3
Response from Samsung USBy R&R, August 24, 2026
Hey ArfonMx,
The Galaxy Z Fold8 Ultra offers an expansive screen, a sleek matte design, and robust multitasking capabilities for an immersive foldable experience. We're glad to hear you appreciate the overall design and the additional display space. However, we understand that the multitasking functionality can sometimes slow down your phone. The user interface and AI features operate in the background, clearing temporary RAM blocks and stopping any runaway background tasks. Be mindful that poorly coded apps may fail to release memory back to the system.
Regarding fingerprints, the inner display's lack of a hard glass top makes it more prone to collecting natural oils, which can make fingerprints more noticeable. Keeping a microfiber cloth handy can be very helpful for cleaning.
Thank you for sharing your detailed feedback and for choosing Samsung!
-Ty
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The Galaxy Z Fold8 Ultra offers an expansive screen, a sleek matte design, and robust multitasking capabilities for an immersive foldable experience. We're glad to hear you appreciate the overall design and the additional display space. However, we understand that the multitasking functionality can sometimes slow down your phone. The user interface and AI features operate in the background, clearing temporary RAM blocks and stopping any runaway background tasks. Be mindful that poorly coded apps may fail to release memory back to the system.
Regarding fingerprints, the inner display's lack of a hard glass top makes it more prone to collecting natural oils, which can make fingerprints more noticeable. Keeping a microfiber cloth handy can be very helpful for cleaning.
Thank you for sharing your detailed feedback and for choosing Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on August 24, 2026
Posted by: Blu1323
[This review was collected as part of a promotion.] The Z Fold 8 Ultra is a massive upgrade over the standard Fold. The combination of the larger display and significantly improved brightness makes a world of difference for reading and multitasking. It’s become my primary device for schoolwork, offering plenty of room to keep study materials open on one side while typing up essays and handling paperwork on the other. If you need a productivity powerhouse that excels at media consumption, this is the one to get. I'm glad I chose this device
Value
5
Written by a customer while visiting Samsung US