Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 1TB - Graphite (Verizon)
Average customer rating
4.9 out of 5
4.9
(2,223 Reviews)
Open Ratings Snapshot
Rating breakdown 2,223 reviews
5 Stars
2,016
4 Stars
180
3 Stars
20
2 Stars
5
1 Star
2
89%of customers recommend this product. 
(
16 out of 18
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 1TB - Graphite (Verizon)
Customer Rating
5 out of 5
5
Best one yet
on September 7, 2026
Posted by: BigLee
[This review was collected as part of a promotion.] I chose the Z Fold 8 Ultra, I have been a fold user since the 3, this is one of the thinnest phones I've ever used. The increased size of phone makes messaging feel perfect. Also having the antiglare in the inner screen is a huge upgrade. Definitely my favorite phone I've owned.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product can help me for my job
on September 7, 2026
Posted by: MAXNI2
[This review was collected as part of a promotion.] “"i chose new galaxy Z fold8 UItra has helped me a lot whenever I needed some extra money before payday. The cash advance process is quick and easy, and paying it back on my next payday is simple.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfection
on September 7, 2026
Posted by: Tinkerchick
[This review was collected as part of a promotion.] I chose this for the feature of the expansion of the screen. Size is perfect, anyone including visually impaired people can use it. I love this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Finger print could be better
on September 7, 2026
Posted by: Elaziz23
[This review was collected as part of a promotion.] Finger print it's not working really well. I wish they had finger print reader on the outer screen. Other than that phone is great. I also wish they keep the s pen too. I kind of miss the s pen on this device.
Value
3 out of 5
3
Response from Samsung USBy R&RSeptember 9, 2026
Hi there Elaziz23,

Thank you for sharing your experience with the Galaxy Z Fold8! You provided some excellent recommendations, and it's wonderful to hear that you are enjoying the device overall. The expansive folding display, multitasking capabilities, and versatile design truly create a unique Galaxy experience. We appreciate your feedback regarding the fingerprint recognition, the placement of the reader, and the absence of S Pen functionality as Samsung continues to refine the Fold experience. Thank you for choosing Samsung!

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very slow . Takes forever to load images and video
on September 7, 2026
Posted by: LadyLoki
[This review was collected as part of a promotion.] I think they scammed me and gave me either refurbished or a display phone. Since the keyboard has a bunch of other people's emails saved and comes up. It's suppose to be brand new, but it crazy slow loading pictures, videos, etc. Even on over a g of internet speed wifi
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone for blue collar men.
on September 7, 2026
Posted by: Brandini
[This review was collected as part of a promotion.] Make it easy to Wright quotes and see blueprints. Love watching movies on my lunch great and great multitasking abilities to get prices of material while talking to customers
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is my z fold 8 ultra
on September 7, 2026
Posted by: Logan1
[This review was collected as part of a promotion.] This is my z fold 8 ultra , better specs slightly slimmer more battery capacity which I don't worry about any more
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose to step up my phone game!
on September 7, 2026
Posted by: bRAYc83
[This review was collected as part of a promotion.] I've been using Galaxy phones for a large chunk of my "professional phone user" career. Always solid devices, OSs, features that only Galaxy phones have brought to the public. But I have been waiting for a real step up in evolution when it comes to my device. So I chose to step up and achieve that goal by activating my new Galaxy Z Fold8 Ultra. I chose to finally have my first foldable. This phone challenges me, in creative ways, that have transformed my daily device usage and how I can interact with the fold features. What has been great is that, this phone is intuitive and usually understands and helps you find what features you are looking for and how to use them. This is the future of phones, and it feels like it when using it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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