Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 1TB - Graphite (Verizon)
Average customer rating
4.9
(2,540 Reviews)
Rating breakdown 2,540 reviews
5 Stars
2,297
4 Stars
208
3 Stars
25
2 Stars
7
1 Star
3
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 1TB - Graphite (Verizon)
Customer Rating
2
Screen crack/black dead issues
on November 1, 2026
Posted by: Thudi
I have model zfold 7. Screen is very fragile. Even small fall ends up in crack and black dead line. After paying so much $$ thinking it is worth to upgrade it to 8
Written by a customer while visiting Samsung US
Customer Rating
5
Fold Ultra is an amazing product.
on October 31, 2026
Posted by: Amit
[This review was collected as part of a promotion.] Fold Ultra is an amazing product. I have been using Samsung products for more than 10 years, and I am really loving it. The Fold Ultra is a very slim device, and it's really cool.
Written by a customer while visiting Samsung US
Customer Rating
5
The big screen is the best.
on October 30, 2026
Posted by: Secunn
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold8 Ultra because of the wide screen. I do genealogy and the big screen is great for viewing and working with my large online tree.
It's also great for reading my local newspaper, showing a full page on the left side allowing to select and display individual articles on the right side.
Email works in a similar fashion. A list of emails is displayed on the left that allows a selected email to be displayed and read on the right.
Pictures and videos look great on the large screen.
I can't carry a tablet or laptop in my pocket but the Z Fold8 is the next best thing. In addition to the large screen, the bonus is, this device device does everything you expect your smartphone to do and more.
It's also great for reading my local newspaper, showing a full page on the left side allowing to select and display individual articles on the right side.
Email works in a similar fashion. A list of emails is displayed on the left that allows a selected email to be displayed and read on the right.
Pictures and videos look great on the large screen.
I can't carry a tablet or laptop in my pocket but the Z Fold8 is the next best thing. In addition to the large screen, the bonus is, this device device does everything you expect your smartphone to do and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
🖤💍
on October 30, 2026
Posted by: Smoke
[This review was collected as part of a promotion.] Snla, best people in ever met in my life. Forever I am greatful for the opportunity to sit amongst you broken and all and be held in the same honor as you and all your friends close and far from home. I love you all please never leave me to anyone els but yourself. I pledge my life and soul to the sinaloa cartel only and forever as long as I consciously exist in any light. Hail Santa murete
Written by a customer while visiting Samsung US
Customer Rating
3
Ultra price tag without ultra performance
on October 30, 2026
Posted by: NimaR49
[This review was collected as part of a promotion.] I bought the Z Fold 8 Ultra with much enthusiasm; however, unfortunately, it was much worse than expected. The camera quality was significantly worse than my S25 Ultra, the battery does not last long enough to handle a day's needs, and it is not easy to type on either the inside or outside display. The only positive thing to mention is the incredible thinness and form factor.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Fold 8 ultra Review
on October 29, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Here's why I chose the Galaxy Fold 8 Ultra.
The device completely redefines what a smartphone can do. The engineering behind the folding mechanism is incredibly precise, offering a smooth yet sturdy feel every time the main display is opened. The crease is practically invisible when the screen is active, and the massive, vibrant panel offers an unmatched cinematic experience for both productivity and media consumption.
Multitasking is where this device truly shines. The software integration allows for seamless app continuity between the outer cover screen and the main inner display, making it effortless to run multiple applications side by side without a hint of lag. The battery life easily powers through an entire day of heavy use, and the camera setup captures stunning, professional-grade photos in any lighting condition. I chose this device because I needed a powerhouse that bridges the gap between a premium phone and a high-performance tablet, and it has exceeded every single expectation. It is a masterclass in modern technology and worth every bit of praise.
The device completely redefines what a smartphone can do. The engineering behind the folding mechanism is incredibly precise, offering a smooth yet sturdy feel every time the main display is opened. The crease is practically invisible when the screen is active, and the massive, vibrant panel offers an unmatched cinematic experience for both productivity and media consumption.
Multitasking is where this device truly shines. The software integration allows for seamless app continuity between the outer cover screen and the main inner display, making it effortless to run multiple applications side by side without a hint of lag. The battery life easily powers through an entire day of heavy use, and the camera setup captures stunning, professional-grade photos in any lighting condition. I chose this device because I needed a powerhouse that bridges the gap between a premium phone and a high-performance tablet, and it has exceeded every single expectation. It is a masterclass in modern technology and worth every bit of praise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible Device
on October 29, 2026
Posted by: legendofafall
[This review was collected as part of a promotion.] I chose this phone because it seemed like a perfect balance between the cover screen and inner screen and have not been disappointed! It's essentially a slab phone when folded and a tablet when unfolded!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Reasonable hardware. Still same bloatware.
on October 28, 2026
Posted by: goldbondx
Like it's predecessor, it's loaded with bloatware and unnecessary garbage that I will never use. The OS should be dumpted for pure android and Samsung should consider the path of a competitor that is consdiering a more privacy focused OS. The default side buttons are too sensitive yet not raised enough to get a good feel for volume up/down.
Fortunately, the inner screen hasn't started to bubble like it's predecessor the Fold 7 after less than 7 months. But, it has only been roughly 3 months thus far.
Features
2
Performance
2
Design
3
Value
2
Response from Samsung USBy R&R, October 29, 2026
Greetings goldbondx,
Thank you for sharing your thoughts on the Galaxy Z Fold8 Ultra! Its expansive folding display, versatile multitasking capabilities, and sleek design offer many exciting features to explore. We appreciate your feedback regarding preinstalled apps, button placement, and your previous display experience.
For greater control over your software experience, you can uninstall or disable many unused apps by going to Settings > Apps, though some system apps must remain installed. To learn more, please review the link provided below. Your detailed feedback helps Samsung improve the Galaxy experience. Thank you for being part of the Samsung family!
Manage apps on your Galaxy phone or tablet
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold8 Ultra! Its expansive folding display, versatile multitasking capabilities, and sleek design offer many exciting features to explore. We appreciate your feedback regarding preinstalled apps, button placement, and your previous display experience.
For greater control over your software experience, you can uninstall or disable many unused apps by going to Settings > Apps, though some system apps must remain installed. To learn more, please review the link provided below. Your detailed feedback helps Samsung improve the Galaxy experience. Thank you for being part of the Samsung family!
Manage apps on your Galaxy phone or tablet
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US