Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 1TB - Graphite (Verizon)
Average customer rating
4.9 out of 5
4.9
(2,223 Reviews)
Open Ratings Snapshot
Rating breakdown 2,223 reviews
5 Stars
2,016
4 Stars
180
3 Stars
20
2 Stars
5
1 Star
2
89%of customers recommend this product. 
(
16 out of 18
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 1TB - Graphite (Verizon)
Customer Rating
4 out of 5
4
Excellent upgrade
on September 7, 2026
Posted by: estes1976
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Fold 8 Ultra for a little while now, and honestly, it completely changed how I use my phone every day.
What I Love About It
The Screens: Opening it up to that huge screen never gets old. Watching videos or reading articles on it is awesome, and the fold in the middle is way less noticeable than on older models. The front screen is also wide enough that it feels like a normal phone when it's closed.
Speed and Battery: Everything opens instantly, and apps run super smoothly even with multiple things open at once. Best of all, the battery actually lasts me a full day without having to constantly hunt for a charger.
Cameras: The photos turn out really crisp and bright, even when taking pictures at night or indoors.
Final Thoughts
I chose a big purchase, but if you want a phone that doubles as a tablet and makes everyday tasks way easier, it’s worth every penny.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost perfect.
on September 7, 2026
Posted by: fudydudyford
[This review was collected as part of a promotion.] I chose to get the galaxy Z fold for several reasons, and I chose to keep it for 1. My s22 ultra died on me so I thought it was finally time to get a new phone. Seeing the new z fold was coming out soon, an idea came into my head. "What if I could unfold my phone and have a larger screen I could use as a drawing tablet". I heard there would be an ultra version of the phone so I was hoping that it would include an s pen to make my dreams come true. The day of the showcase came and I watched and hoped to no avail. The reason I decided to get it anyway was because it looked like a genuinely good phone otherwise, and I found a solution to my s pen problem: The Sonarpen. with the sonar pen and a palm rejection smudge guard I am able to get my dream of using this phone as a drawing tablet into reality.
A little into having this phone, I started seeing others that DID have a digitizer built into the phone. The reason I chose to not return the phone and order one that had a digitizer was because this phone has something that the other phones dont: A 200 megapixel camera. Cameras really matter to me in a phone, and this is the only folding phone with this camera.
So. The reason I chose to give this phone a 4 star rating instead of 5, is because of 2 things. The lack of a digitizer and the limitations of not being able to record open matte with the 200 mp camera. One of these things could be fixed with a simple software update. Then I would adjust my score to 4.5 out of 5.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
excellent product, perfect choice
on September 7, 2026
Posted by: sgtfan
[This review was collected as part of a promotion.] Now that I've had my product for a month, I wanted to write a quick review about my experience with the Z Fold 8 ultra. I am switching from an s24 ultra, so is a little bit of a learning curve with the screen.
I've never had a fold before but I've seen them out and about, and I really enjoy having that second larger screen available to me at all times. The screen split feature is easy to use and very convenient when you're going back and forth from various screens to do whatever. I've used it to help me set up the phone, getting emails and such and verification codes from texts to whatever app I was trying to log into you, to work related stuff. Having the ability to have a larger screen and be able to use it for multiple applications is game changing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I will never go back to traditional phones
on September 7, 2026
Posted by: DNP4LIFE
[This review was collected as part of a promotion.] I have been a Samsung owner for a very long time. My last Samsung was a S23 Ultra and enjoyed it! When it came time for me to get a new phone, I was getting ready to get the S26 Ultra. Then I started looking into the Zfold.
I was aware of the Zfold and a friend of mine had the original Zfold. I was hesitant about them in the past. Doing my research, I realized that the Zfold 8 was right up my ally. I saw that they came out with the Ultra model and knew that it was a sign for me to give it a try.
The first day I got the phone, I instantly was obsessed. The multiple screen functions is incredible. I am a Nurse practitioner and also an educator, this phone makes it so easy in multitasking. Reading medical journals at the same time typing notes on the same screen blows my mind. The A.I function is also incredible.
I like the wide screen with gaming and when watching videos. I was watching a video that prompted me to look into more of the history on the video's subject. Pretty cool that I was able to look up the subject and continue watching the video. Which leads me to say that the speaker is also incredible and I cannot see the crease at all.
I am thrilled that I chose the Zfold 8 Ultra and do not see myself going back to another traditional fold again. My obsession with Samsung continues!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost perfect.
on September 7, 2026
Posted by: fudydudyford
[This review was collected as part of a promotion.] I chose to get the galaxy Z fold for several reasons, and I chose to keep it for 1. My s22 ultra died on me so I thought it was finally time to get a new phone. Seeing the new z fold was coming out soon, an idea came into my head. "What if I could unfold my phone and have a larger screen I could use as a drawing tablet". I heard there would be an ultra version of the phone so I was hoping that it would include an s pen to make my dreams come true. The day of the showcase came and I watched and hoped to no avail. The reason I decided to get it anyway was because it looked like a genuinely good phone otherwise, and I found a solution to my s pen problem: The Sonarpen. with the sonar pen and a palm rejection smudge guard I am able to get my dream of using this phone as a drawing tablet into reality.
A little into having this phone, I started seeing others that DID have a digitizer built into the phone. The reason I chose to not return the phone and order one that had a digitizer was because this phone has something that the other phones dont: A 200 megapixel camera. Cameras really matter to me in a phone, and this is the only folding phone with this camera.
So. The reason I chose to give this phone a 4 star rating instead of 5, is because of 2 things. The lack of a digitizer and the limitations of not being able to record open matte with the 200 mp camera. One of these things could be fixed with a simple software update. Then I would adjust my score to 4.5 out of 5.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is the bomb!
on September 7, 2026
Posted by: Rockey
[This review was collected as part of a promotion.] When Samsung officially announced this phone I had to check it out. I chose the Ultra over the smaller model because I wanted the larger screen. I also chose it because, when it's closed, it still feels like a regular Samsung phone.
Where the phone folds, I see no line. The screen is very bright.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z Fold 8 Ultra
on September 7, 2026
Posted by: Spyderman
[This review was collected as part of a promotion.] I have had my Z Fold 8 Ultra for a month now. I have had several of the fold phones before this one. This one is the best so far. It is thinner. The battery lasts a lot longer in this one. When you open the fold the middle of the screen is so much better. On previous models the screen in the middle was a little obvious where is bends. But on the newest model it is barely noticeable.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever!
on September 7, 2026
Posted by: Rico17
[This review was collected as part of a promotion.] I love this phone so much. I chose the Galaxy Z Fold8 Ultra and it was the best decision ever. It help me on my day to day work duties. I have the best pics and videos ever thanks to this phone. Everyone should get one. I 1,000% recommend it. Galaxy Z Fold8 Ultra is not the want, is the PHONE YOU NEED!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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